Wenzhou, Zhejiang: The "Shared Court" of the two -level consumer rights and interests of cities and counties covers full coverage

In order to further improve the contradiction and dispute resolution mechanism that connects with non -litigation, promote the formation of a "shared court" operating mechanism of comprehensive coverage, intelligent and efficient consumer disputes, and effectively protect the legitimate rights and interests of consumers. The People's Court, the Wenzhou Market Supervision Bureau of Zhejiang Province, and the Consumer Rights Protection Committee of Wenzhou City, Zhejiang Province held the launching ceremony of the "Sharing Court" of Consumer Rights Protection of Consumer Rights. The establishment of the "shared court" of Wenzhou City -level consumer rights and interests marks the full coverage of the "shared court" of the city and county consumer rights protection of consumer rights and interests.

According to the relevant person in charge of the Wenzhou Market Supervision Bureau, the establishment of the "Sharing Court" has realized the advantages of market supervision departments, the Consumer Protection Commission and the People's Court in dealing with consumer disputes, deep integration of online and offline organizational online and offline, and resource sharing. Use big data to strengthen the rule of law, provide accurate judicial services and guarantees for complaints for consumer disputes, and continue to advance the protection of consumer rights and interests.

Today, consumer disputes are becoming more and more complicated, and consumer rights protection awareness is gradually increasing, the "shared court" is used as a new model of resolving disputes. Function, on this basis, can continuously integrate new convenient functions in accordance with the needs of disputes in the mass consumption disputes and the needs of grassroots governance. Consumer rights protection of the "shared court" integrates the lawyers' group, rights protection volunteer, industry experts, and other diversified solution forces, forming court plus market supervision, a multi -resolution platform for conflicts and disputes between the masses and professionals, open up the lawsuit and outside the litigation lawsuit Disputes solution channels, further establish and improve the diversified solution mechanism of consumer disputes, and truly realize the resolution of consumer disputes before the lawsuit and the grassroots.

It is reported that the "shared court" in Wenzhou consumer rights protection is based on "one screen, first line, one terminal" as the standard configuration, and rely on consumer rights to protect the existing hardware facilities of the "shared court", integrate and integrate "Zhejiang Crown Crippy Online", "Zhejiang Jie" "Code" and other online platform resources are derived from the judicial service carrier and tentacles to the grassroots, so that consumers can enjoy high -quality and efficient judicial services at the "door".

In the next step, Wenzhou market supervision departments and consumer protection committees at all levels will make good use of the "shared court" platform to build a safe and assured social consumption environment, and help promote the construction of a common prosperity demonstration area.

Produced by Chinese Consumer Newspaper New Media Editorial Department

Source/China Consumer News · China Consumer Network

Reporter/Zheng Tiefeng

Edit/Duke

Supervision/He Yongpeng Ren Zhenyu

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