Likou Town, Pixian County: The complaint window of the "unsuccessful" complaint window for the masses

"The social security that has been interrupted for more than two years has finally been made up. I have not done it so many times before and forth. I want to give up. ... "In Likou Town, Likou Town, Henan Province, the supervision and complaint window of the" unable to do things "was greatly praised by the masses.

Since the beginning of this year, the Discipline Inspection Commission of Likou Town will optimize the business environment as the focus of supervision, take the ability of the construction style as the starting point, focus on the "urgent and sorrow" problem of the masses, and set up a "unsuccessful" supervision and complaint window at the party and mass service center to focus on concentrated. Accepting and solving the "dysfunction" encountered in government service matters, forced the problem to solve the problem of "blade inward", insert the "supervision" probe directly to the front line of services, and dredge the "obstruction during the work" to enhance the masses' sense of gain. And satisfaction.

It is reported that the "clean government supervisor" of the "clean government supervisor" of the "unable to do things" supervision and complaint window is responsible for the acceptance registration of the problem. In the specific work, the town has established a "first question responsibility system" to improve the window operation mechanism of "doing things". Transform "things that can't do" into "things that can be done" to ensure that the masses do not run, find land, and help. At the same time, the town also set up online reflection channels. The town disciplinary commission supervised and followed up, promoted the limited time, and conducted special supervision , Together, comprehensively use the "four forms" of supervision and discipline to deal with, cracked the door that is difficult to get in, and ugly face.

"Although the window is small, it is a major event in the hearts of the masses. The purpose of setting up this window is to make the masses 'less legs', and they can do things at the" door of the house ". The role is to go deep and practical about the "I do a practical" activity for the masses. " Wang Yongjun, Secretary of the Party Committee of Likou Town. Since the window settings, there are 8 supervision and follow -up, urging 8 problems; the reception reflects more than 20 people, and answers more than 50 questions for the masses. (Wu Yinghao Yue Chao Li Axing/Wen Tu)

Edit: Li Xiao

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