Qi Wei's light and hot 丨 example

Recently, the list of "Shanghai Judicial for the People in the New Era" is released (click here to review). They have been pushing one line and pioneering forgenside. They are outstanding representatives of the majority of judicial administrative policemen and legal service workers in the city.

Judicial appraisal example

Qi Wei

Chief of Judicial Appraisal Management and Management of Putuo District Bureau

Qi Wei, female, Han nationality, member of the Communist Party of China, was born in November 1969 and joined the work in 1989. He is currently the chief of judicial appraisal and management section of the Judicial Appraisal and Management of the Putuo District of Shanghai. The first -level chief clerk has repeatedly honored the personal prize of civil servants. She has fulfilled her responsibilities and selfless jobs in ordinary posts, always adhered to the original intention of justice for the people, and faithfully fulfilled the mission of justice and justice. She used youth and years to interpret the choice of the rule of law and regret of a judicial administrator.

Responsive the masses with the public heart

As a legal worker who has worked for more than 30 years, the imprint of "doing things in accordance with the law, out of public heart" has long been integrated into the depths of the soul of the blood, and the "hard core" style of the "hard core" style that is not annoying and improving is on the front line. She carefully listened to every demand of the masses, and used fairness and justice to interpret the original intention and mission of the people in accordance with the law. In 2021, she properly handled more than 310 clues, petitions, and civic hotlines involved in judicial appraisal. The cases that entered administrative reconsideration and administrative litigation procedures in accordance with the law were maintained, and no contradictions were in the case.

While insisting on handling cases in accordance with laws and regulations, she focuses on solving the actual problems of the masses. Ma's mother was injured due to a traffic accident, and the appraisal opinion was slight injuries. Ma reported that his mother's big toe function was lost, and he had objections to the appraisal opinion. According to the law, only complaints that have objections to the appraisal opinions shall not be accepted according to law.

In this regard, Qi Wei put forward the handling opinions that did not accept it in accordance with the law. Usually, the case handling should be over, but in order to solve the actual problems of Ma, she took the initiative to communicate with the appraisal agency and the appraiser to learn about the appraisal appraisal of the appraisal. There is no injury material such as large toe function in the material. If the case handling agency can supplement relevant materials, the supplementary identification can be started according to the program.

She also found Ma Mou's interview again, and explained the interpretation of the notice in person, and informing him of the solution, Ma Mou was grateful for this. In the process of dealing with judicial appraisal and practice complaints, she took the foundation as a foundation and "things" as a purpose. Can be adjusted, solve the dispute at the grassroots level and resolve at the bud stage.

Use warm heart to answer the concern of the masses

"The process of handling the case is also a process of resolving contradictions. Communicating with the complaint should pay attention to listening and empathy." This is a sentence she and colleagues often say. There are three telephones on her desk, with a watch next to the phone, which records the name and telephone of the complaints who often call the phone. She treats the masses as loved ones, and often listens to, remember, or interprets doubts, or interprets the law. At the end, she will add a sentence.

In the process of handling the case, she creatively increased the basic communication links in the daily case handling process. First, after receiving the complaint materials, communicate with the complaint and verify the complaint materials and attachments, specific requests, facts and reasons, so that the complainant to feel that the case -handling personnel receive the complaint materials, and the attitude is first serious and rigorous. The second is that after the investigation of the case, the relevant evidence of verifying key evidence and the focus of disputes with the complaint. Let the complainant feel that the case handler is verified, real and objective for evidence. The improvement of the communication process with the complaint not only helps to accurately grasp the direction of the complainant's original intention and complaint handling, but also listening to the communication channels between the case handling personnel and the complainant, and the effects of the guidance of emotions and doubts have more effort.

Grandpa Wang from Jiangxi finds a comrade Qi every time he calls. Grandpa Wang was nearly eighty years old. The only son died in the hospital in 2001 in the hospital. The medical disputes were concluded by the first trial, second trial, and retrial of the local court. The appraisal opinion raised objection. Grandpa Wang once called twice a week in half a year, at least 1 hour of call, and twice made a special trip to Shanghai to reflect the problem. She was extremely patient and meticulous about the visitors, and asked the relevant experts to answer it. The colleagues did not understand it. She said that constant letters and visits may be the idea of ​​surviving for the grandfather of the wind and candle. The ignition of the rule of law bright lights is the whole significance of our work.

Shouchu does not bear the expectations of the masses

She is the veteran of the judicial administrative team. No matter which position she is, she is always the best attentive. There are always three stories on her body. They have a lot of money to learn. There is a toughness to work, and no matter how hard it is, you can stick to it. There is a warmth of the masses, enthusiastic and thoughtful.

After the management of judicial appraisal, she took over the establishment of the department and the establishment of business standardization. She insisted on working in the middle school and dry middle school. The system, with silent dedication and persistent hard work, she quickly became the businessman of the case handling. She was also invited to introduce the appraisal risk prevention and practice supervision and management of the Judicial Appraisal Industry Association of Shandong Province. "In my post, justice for the people is to handle each complaint case together." This is also her professional pursuit. Out of public mind, dependency thinking, and according to law and regulations, it is the concept of handling the case. Non -corrected complaints and petitions for judicial appraisal and practicing of hundreds of judicial appraisal and practice have never occurred. In the future work, Qi Wei will continue to give play to the "light and heat" of an old Communist Party member and judicial administrative personnel to make his own contribution to the high -quality development of the judicial appraisal industry.

Qi Wei

Chief of Judicial Appraisal Management and Management of Putuo District Bureau

Qi Wei, female, Han nationality, member of the Communist Party of China, was born in November 1969, joined the work in August 1989. She is currently the chief of judicial appraisal and management section of the Judicial Appraisal Management and Management Section of the Judicial Appraisal and Management of the Shanghai Putuo District. He has been awarded the advanced individual of judicial administrative work in Shanghai, and has been awarded his personal awards twice.

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