The 12 -year -old boy played with his father more than 3,800 yuan for medical expenses: his father has died, and the game company said that he will refund the full amount

In July of this year, after the 12 -year -old boy Huang Mouxun took a holiday, he went to the hospital to accompany his father Huang Zhengxiang who was hospitalized. During this period, he used his father's mobile phone to play games. In order to successfully clear the customs, he recharged a total of more than 3,800 yuan. However, he did not realize that the money was a medical expenses donated to his father by relatives and friends. For his family, this was a "huge sum."

It was not until July 29 that Huang Zhengxiang died, and his second brother Huang Zhengyuan found that he had done the procedure for the departure of the hospital that medical expenses had been played by his nephew Huang Mouxun. In the face of about 3,000 yuan of medical expenses, relatives and friends had to pay money to pay again.

Regarding the medical expenses that the nephew played with mobile games, considering that it was a minor for playing games, Huang Zhengyuan commissioned his family to submit a refund application to the game platform, but he never received a reply. On the morning of August 15th, the Red Star reporter contacted the game company involved and recounted the relevant situation. In the afternoon of the day, the game company responded. After verification, based on the special circumstances of the parties, the company decided to refund the full amount on the 16th.

Father is hospitalized due to illness:

When the son takes care of his father, you can play mobile games with 3,000 yuan medical expenses

On June 22 this year, Huang Zhengxiang, a villager Huang Zhengxiang, a villager in Jinpan Village, Fushun County, Zigong City, Sichuan Province, was found to have advanced brain tumors and stayed in local hospitals for conservative treatment. Due to poor economic conditions, Huang Zhengxiang's medical expenses, except for medical insurance, most of the expenses were donated for free and friends.

The second brother Huang Zhengyuan told the Red Star reporter that his brother Huang Zhengxiang's wife died 10 years ago. Today, the eldest son is 15 years old and the second son is 12 years old.

During the hospitalization, Huang Zhengxiang's condition was unstable, and he often had symptoms such as vomiting and coma. About July, the school was on vacation. The second son Huang Mouxun went to the hospital to take care of his father until Huang Zhengxiang died on July 29.

After the death of his brother, Huang Zhengyuan found that when he went through the procedures for the departure of the hospital, he had previously disappeared by his brother's transfers to Huang Zhengxiang's 3,000 yuan medical expenses to Huang Zhengxiang's mobile phone, so that he could not pay the cost of owed hospitals. It was learned by checking Huang Zhengxiang's mobile phone that most of the medical expenses were recharged for playing mobile games, and the nephew Huang Mouxun played the game.

In view of the need to cook Huang Zhengxiang, several relatives and friends had to make money to settle the relevant medical expenses again, about 3,000 yuan.

Children are not yet:

A total of more than 3,800 yuan relatives hope to recover the loss and apply for refund without results

"It is a minor to recharge the game with adult mobile phones." Huang Zhengyuan said that the nephew is a minor. Playing the game with his father's mobile phone is indeed a problem of poor parental monitoring, but the situation is special. On July 30, Huang Zhengyuan commissioned his son to help submit a refund application to the game platform, hoping to refund a part of the fee.

According to some mobile phone payment screenshots provided by Huang Zhengyuan, Huang Mouxun played Xiaomi game, the project is "Escape!" juvenile". From July 11th to July 29th, the number of recharges exceeded 20 times, and the recharge amount ranges from 1 yuan, 6 yuan, 98 yuan, 198 yuan, 328 yuan, 648 yuan, totaling more than 3800 yuan.

↑ Recharge screenshot

Huang Zhengyuan's son, Mr. Huang, said that he had previously contacted the official customer service of Xiaomi Game Center and uploaded the proof material on the WeChat public account in accordance with the requirements, but did not get a reply. At the same time, he was still in the game "Escape!" The WeChat public account appealed on the WeChat public account and did not get a reply; they could not contact the game company.

Huang Zhengyuan admitted to the Red Star Journalist that the reason why he appealed was because the two nephews were already orphans, hoping to help them save some losses, at least in their future life and learning. As for whether they can be returned and how much they can be returned, they have no bottom.

Huang Zhengyuan said that his brother's death caused the nephew's psychology to be greatly cracked down. In addition, playing games had taken the medical expenses, he must be guilty, but he could not express it.

↑ Huang Moxun

Game company response:

After understanding and verifying special circumstances, the full refund will be refunded

On August 15th, Red Star Journalists learned from many parties, "Escape!" "Juvenile" is a game developed by Shenzhen Baoyi Network Technology Co., Ltd..

↑ Game screenshot

After getting in touch with the company and recovering the relevant situation, on the afternoon of August 15th, the staff of the game company responded to the Red Star journalist that the company had corresponding evaluation standards for the refund of the minor recharge game. Parents had certain monitoring responsibility. However, after understanding and verification, considering the special circumstances of the parties, the company decided to refund a full refund on the 16th, with a amount of 3850 yuan.

In addition, the Red Star journalist also learned from the people's government of Qilong Town, Fushun County that after the death of the villager Huang Zhengxiang, his son Huang Moujie and Huang Mouxun became orphans. At present, the town government has incorporated the two into the orphan system, and the subsequent resettlement issues are being further implemented.

Red Star News reporter Yuan Wei

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