Suzhou: Brand service makes legal services more intimate

The Judicial Institute of the Judicial Bureau of Suzhou District has always been centered on the people, focusing on the people's "urgency and sorrow", effectively safeguarding, realizing the practical interests of the people, innovating the ideas of work, actively exploring new ways of legal services, creating "3 +2+1 "new public legal services brand, continuously extend the tentacles of public legal services.

"3" -Eactive promotion of the three major platforms of hotline, entity, and network, make full use of public legal service self -service terminals, and provide "one -stop" legal services for the masses. Self -service terminals can provide the masses with AI intelligent legal consultation and online video consultation. With the help of new media such as Gansu Legal Service Network and "Palm 12348" WeChat public account, guided by the legal needs of the masses, all -weather, seamless gaps, full coverage, accurately pushing legal services, one -stop business processing, etc. Data run more, and the masses are running or not.

"2" -Thising the town has public legal service stations, the village has a public legal service room, and the target of public legal service windows for the civil service hall is established. Famous Law Firm is a legal consultant unit in Zhaizhai Town to provide legal service basis and legal consultation for the people's legal service to achieve two full coverage of legal service windows and legal advisers.

"1" -This extension of the public legal service line, promoting the model of public legal services+grids, public legal services "grid" office, three -level grid three -point line of town, village, and group groups. Public legal services enter Wanjia. Release doubts, solve confuses, and do good things for the people, and has opened up the "last meter" of public legal services.

Diversified services such as digitalization, intelligence, and informatization of public legal services provide the masses with a new and fast, high -quality and efficient service new experience, and ensure the satisfaction rate of public legal services with legal services and the rule of law. In the first half of this year, more than 380 legal consultations were received, more than 150 legal documents and contract texts were provided to the masses, and more than 20 legal aid of vulnerable groups were processed. The heart of the people is "warm".

(Source: Charming Zhai)

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