Jiangsu Binhai: "Gold Medalers" carried out "home door" solution service

"Good Sister", "Magic Hand", "Earlier" ... These are the honorary titles of "Gold Medquisite" awarded the "Gold Medalers" of Binhai County, Yantong City, Jiangsu Province. Behind these honorary titles are a name that continues to exert the residual heat "Old cadres", "Old Teachers", "Old Justice" ... They are also an important component of the Ping An Service Center to become a grass -roots social governance "fist product".

"Movement and rely on the masses to resolve contradictions on the spot and insist on contradictions." The 59 -year -old "Fengqiao Experience" continued to develop in Yancheng Binhai. In March 2020, Binhai was guided by the needs of the masses, integrating resources such as public security, judicial, and streets, building a safety service center, fully integrating resources such as public security, people's mediation, administrative mediation, and judicial mediation. Experienced Public Security Police, preferably 15 education, courts, Wei Jian, land, housing, and other departments "old cadres" are served as the people's mediators. By letting "professional people do professional things", they focus on digging "heart knots" and solving "heart knot". "Heart knot" ", realized that the masses" only entered one door, can solve all things ". Since its establishment, the Ping An Service Center has resolved a total of 16,973 conflicts and disputes, of which 29 letters and visits were used.

"Good Sister" on the spot

"Most of the previous disputes of disputes rely on experience. Now there are mediators such as" Good Sister "on the spot 'to diagnose the pulse". Our officer's confidence is more full of confidence, and the efficiency of conflicts and disputes is more efficient. "Police Zhang Weilin said "They are clear, and the actual combat operation is more grounded, and we have learned a lot!"

Mediation officer on -site mediation contradictions (the picture is provided by the police)

The "good sister" was called the Ping An Service Center mediationist Qian Hui. Before retiring, he has been teaching and educating people for more than 30 years. He has a rich education work experience to help her set up 525 cases on the spot during the 26 -month -old police battle.

"Ms. Liu, the resident of the district, called the police that there was a dispute with her husband." In June 2020, after the first month of Qian Hui's mediation, Mr. Zheng, the resident, was drunk again with his wife Ms. Liu due to trivial matters and marriages at home. Ms. Liu, who felt disheartened, chose to call the police for help.

"These two sons have called the police again, and it is at least once a month. It is really difficult to break the housework." On the road of the police, the police started a "prevention needle" to Sister Qian.

"The young couple must reflect on themselves more, and accus the other party with less. The family is not a reasonable place. You can't always talk about right and wrong, losing or losing, learning to listen, more love ..." During the mediation process, the mediation officer Qian Huijin sentence frequently, follow the good temptation , Ms. Liu and Mr. Zheng seemed to see a confidant. One kept crying and complaining about the hard work of doing housework every day, and one constantly complaining that it was not easy to work hard outside. From the expressions of the two sides, Qian Hui felt that the focus of the contradiction between the two was the dissatisfaction with the status quo of life, not the disappointment of the other party, so Qian Hui slowed down the speech, and said carefully from life, feelings and feelings. Children and other aspects persuaded the two to let the husband and wife re -understand each other and understand each other. In the following days, with the help of "Good Sister" Qian Hui, Ms. Liu quickly found a satisfactory part -time job, and often received the blessing red envelope and warm heart from Qian Hui's birthday and Mother's Day. care. "Although there is no blood relationship, the feeling of getting along is really the same as the family." Ms. Liu said.

After 10 minutes of mediation, family disputes, 15 minutes of harmonious neighborhood relationships, and 30 minutes clarify the relationship of power. Since the operation of the Ping An Service Center, the mediation officers like the "good sister" fought with the police and assisted the police on the spot to mediate the dispute over 68.1%, which truly resolved the resolution of conflicts and disputes at the scene.

"From 'police affairs' to 'Police release', the Ping An Service Center liberated our hands, so that we have more time to serve the people. Community police Li Qingjun said.

"Magic Hand" registered to treat "difficult diseases"

"Thanks to you, this matter has been busy for several months, thank you too much." Recently, Uncle Zhang, Huai Village, Dongkan Street, Binhai County, laughed and brought 10,000 yuan compensation and 200 duck seedlings. Said Shengzhou, the People's Medical Mother of Binhai County Public Security Bureau Ping An Service Center.

Duck seedlings come to the door

"58, all died!" On July 11 last year, Uncle Zhang cried when he called his wife. The most important source of income in the home with chronic diseases is this group of old ducks raised in the river. After the police's visit investigation and the physical evidence inspection report confirmed that the ducks died after eating some kinds of pesticide corn for pesticide corn for a certain kind of grain, but due to the unclear power and responsibility, the results were not ideal, although many mediations. The 63 -year -old mediators of the Ping An Service Center "delisted" this "difficulty" and was responsible for the mediation of the dispute with the central police Ho Zhiguo.

On the one hand, Jian Shengzhou appeased the uncle Zhang who was almost desperate and did not know how to defend his rights. He invited the two parties to the Ping An Service Center to coordinate and deal with it 9 times. I ca n’t go to the door ... "Although I looked at the Shengzhouzhou, who ran to the west, although Uncle Zhang had the idea of ​​impulse many times, he could always recover calmness quickly.

Regarding "delisting" and "difficulty in dysfunction", Jian Shengzhou also has the confidence that is better than ordinary people. Before serving as spearrs, Jian Shengzhou had 6 years of lawyers' experience experience, which made him develop the work habits of evidence and checked in the end It's more real. After 6 months of visit and investigation, Jian Shengzhou took out a stack of thick evidence materials. The villagers' crooked signatures, bright red handprints, slightly curly paper corners in the materials ... The above -mentioned scattered ducks are more valuable than ordinary meat ducks. Faced with the facts, large grain households finally compromised and were willing to pay compensation with reference to the market price. At the time of spring this year, the spearrs of the Ping An Service Center and the police also purchased 200 duck seedlings and 4 big bag feeds, and took this special "gift" to Uncle Zhang's house. "These ducklings can get eggs for five months, and wait until the Mid -Autumn Festival ..." The sunset sprinkled on the face of Uncle Zhang's full wind and frost, counting the life of the next year.

Difficulty contradictions "listed", expert veterans "delisted". Provide the "one -stop" service of "Enter the emergency room" and "Hanging Expert" for the contradictions and disputes that cannot be resolved at the scene. There are more than 600 "dysfunction" so the medicine is eliminated, and more than 600 "medical records" placed in the warehouse cabinet are describing the past and future of the "home door" service center.

"Harbin" consultation specialty "hard bones"

"It is necessary to find the corresponding lesions and special effects drugs for different people and demands, so that the problem can be removed to the disease." At the weekly summary of the regular meeting, Sun Changcheng, a "gold medal mediator", summarized.

The 46 households and developers had contract disputes due to commercial housing trading. Some owners had collectively carried out collective rights for many times. Multiple departments had unsuccessful mediation, which gradually made the dispute gradually become a case. After learning about the accumulation, as a fourth -level senior judge who had been engaged in criminal and civil trials before retirement, Sun Changcheng felt that the mediation work was him. Relying on the Ping An Service Center for the first time, he integrates many sectoral forces such as letters and visits, streets, justice, industry and commerce. On the one hand, we have jointly learned about the situation with the appeal and the demander, and collected a large number of proof materials; on the other hand, joint judicial, industry and commerce When the departments interviewed the developers, they prompted the contradictions to return to the negotiating table again. In the end, the developer was convinced by Sun Changcheng's professional spirit, and agreed to compensate the owner of more than 300,000 yuan in breach of damages.

"The newly introduced civil code provides a stronger legal guarantee for the spear adjustment work." Sun Changcheng said while looking at the notebook on the table. This book full of notebooks full of learning experience and work experience. The source of "hard power".

Properly resolve the contradictions between doctors and patients and prevent the situation from deteriorating; properly handle real estate disputes and safeguard the rights of owners; cleverly solve family heritage disputes, reasonable and legitimate inheritance ... For more than two years, the center has ended 78 cases of more than 2 years, including 5 years of 5 years, 5 years Starting from 8 accumulated cases, the 29 "listing" conflict disputes were transferred to the streets, which have been "allocated" by the "gold medal mediators" and achieved the "clear zero" of the contradiction of the street.

"Since the establishment of the Ping An Service Center, not only the 29 concentrations we handed over have been properly resolved, but the total amount of difficult and complicated contradictions in the streets of the streets also declined in the" cliff -like ", which has become the end of the conflict between the masses. Shen Zirong, deputy secretary of the Party Working Committee of Dongkan Street, Binhai County. (Contribution | Shen Haoyu)

- END -