Who does the maintenance cost?Community "polls service team" to clearly clarify responsibilities

The Yangtze River Daily Da Wuhan Client August 9th (Reporter Li Aihua) The water valve of the resident's home was damaged. One month ago, this scene took place in Sanhong Community in Hongshan Street, Hongshan District. The community "poll service team" actively carried out civil mediation work, quickly cleared the responsibilities, and implemented maintenance funds.

Liu Fen, Secretary of Sanhong Community, was interviewed by the anchor of the Yangtze River Daily. Reporter Li Aihua Photo

Family contradictions, neighborhoods, housing rental disputes ... In the Sanhong community, led by the secretary of the community branch and the deputy director of the polls, the community grid team leader, community lawyer, and street poll members, etc. In the past four years, more than 600 contradictions and disputes have been mediation, with a success rate of 100%, creating a harmonious living environment for residents.

On August 8th, the Yangtze River Daily's Wuhan client and Wuhan City Message Board "Small Things, Full of Happiness" series of activities walked into the Hongshan Street, Hongshan Street, Hongshan Street, Hongcheng Home District, Hongcheng District, community secretary and residents. Daily live room, share community governance experience.

Water overflow causes elevator failure. How to produce the cost of maintenance?

Sanhong community "polls service team" cohabiting resident representatives. Reporter Li Aihua Photo

The Sanhong Community was established on August 10, 2018. After the adjustment, the community is currently under the adjustment of 8 communities with a total of 6,160 households and more than 9,600 residents.

On August 8th, a reporter from the Yangtze River Daily walked into the Hongcheng Home Community of Sanhong Community. In the community property office, the community "poll service team" was opening a meeting meeting, listening to the opinions of residents in the community, and discussing the recent polls.

Ms. Liu, a resident of Hongcheng Homeland Community, said that in the middle of last month, the two elevators and two elevators of the five units in the community suddenly stopped. Thanks to the "poll service team" in time, the two elevators were resumed.

At more than 6 am on the morning of July 13, multiple residents of five units of Hongcheng Home District found that two elevators in the unit were suspended. After investigation of the community, the kitchen valve of the kitchen valve on the 6th floor of the 5th unit on the 6th floor of the unit suddenly suddenly suddenly suddenly suddenly. Damage, the water overflowing into the elevator car, causing the electronic components in the elevator to be damaged. The maintenance list that the elevator maintenance unit subsequently showed showed that the maintenance costs of the two elevators reached 10,000 yuan.

Ms. Liao Liao on the 6th floor said that the house was rented to Ba's residence, and the kitchen leaking caused the elevator to fail. A dispute around elevator maintenance costs soon spread in the community.

The community secretary Liu Fen said that if the dispute has a great impact and the maintenance cost cannot be implemented, the elevator cannot be repaired in time and affects residents' travel. The community poll deputy director, lawyer, and street polls people's mediators, etc., all went to the scene to learn about the situation for the first time. The community lawyers use the relevant terms of the Civil Code to give a legal preaching to the owners and inform them that they should bear the corresponding responsibilities as the lessor.

After four or five hours of mediation, the Quartet involved in the event finally reached an agreement. In addition to the owners and tenants who undertake 4,500 yuan and 3,500 yuan, the property and elevator maintenance units also undertake 1,000 yuan respectively.

The mediation was also recognized by the residents of the community. Residents said that the mediation was fair and fair, and there was no opinion in the Quartet involved. After the elevator maintenance costs were implemented, the two elevators were repaired quickly, and the travel of residents returned to normal.

There are more than 600 contradictions and disputes in 4 years, and the lives of residents are becoming more and more comfortable.

The person in charge of the property of Hongcheng Homeland introduced the mediation of 5 units and two elevators and two elevators. Reporter Li Aihua Photo

In the Sanhong community, the "poll service team" has a special reception mediation work account. Starting from the reception of each visitor, the ledger must record "mediation person, mediation time, mediation content, mediation result".

In January of this year, Yang Mou, an owner of Hongcheng Home District, and Xie Mou, a tenant, refused to refund the 2,800 yuan deposit of Xie Mou due to damage to the sofa and cabinet. After the two had disputes, Xie Mou reported the matter to the community property. The community "poll service team" followed up in time, contacted the two parties to understand the situation and listened to the opinions of both parties. The owner Yang asked the tenant to compensate the sofa, heating lights, door locks, cabinets, etc. of 4040 yuan; Xie asked the landlord to refund the deposit of 2,800 yuan and 2,800 yuan a month's rent, totaling 5600 yuan.

At the beginning, the two sides were very different and did not give up each other; after many visitors came to visit, the attitude of the two parties began to ease. In addition to patient coordination, the mediation staff also preached relevant policies and legal knowledge. In the end, the two parties reached an agreement. The tenant Xie Mou compensated the landlord Yang Mou 2580 yuan. After deducting the compensation, the landlord Yang should return the tenant to Xie Mou's 220 yuan deposit. Afterwards, the "poll service team" conducted a return visit, and both parties expressed satisfaction with mediation.

Several major mediation files in the community showed that in the past four years, more than 600 conflicts and disputes in the community in the Sanhong community have mediation, with a success rate of 100%. "Now, there are less contradictions between neighbors, and the lives of residents are getting more and more comfortable." Mr. Chen, residents of Hongcheng Homeland Community, said with emotion.

Liu Fen said that in the next step, the Sanhong community will continue to strengthen the construction of grass -roots service capabilities for polls. Based on the needs of the masses, do practical things for the masses, do a good job of people's mediation work, and create a more secure and harmonious life for residentssurroundings.Regarding the 5G high -definition live car of the Yangtze River Daily, you still want to watch ↓

【Edit: Zhang Jing】

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