Our province has launched legal aid to respect the elderly and loves the old "package"

(Reporter Li Xiaoqun Correspondent Du Yong) "Began to talk very enthusiastic, but after I transferred, she disappeared suddenly ..." Recently, Uncle Zhao, 76 years old, explained to Liu Shaoyun, a lawyer of the Provincial Legal Aid Center, confessed her own. encounter. Lawyer Liu patiently answered his relevant consultation and told him to meet telecommunications fraud, and immediately called the police and strengthened prevention. The reporter learned from the Provincial Legal Aid Center on July 25 that the center recently launched a "package" of legal aid to respect the elderly and the elderly, and effectively cares for the elderly and improves the level of service to the elderly.

The elderly are key groups of legal aid. In response, the Provincial Legal Aid Center has focused on promoting the formation of a more complete system, a more full service supply, a richer service content, a more diverse service form. The legal service pattern of the elderly with the level of intelligence continues to improve.

It is understood that the provincial law aid window specifically opened legal aid to serve the "store" for the old -fashioned entity, as a "model house" to fully display legal aid for old service products. Add legal aid workstations in communities and elderly institutions that live in the elderly to build a basic public service system for foundation and inclusive legal aid. The provincial 12348 legal service hotline platform opened the "Free Legal Consultation Line of the Elderly", and provided free answer services for the elderly with full coverage of legal service guidance and legal issues for the elderly at 365 days and 24 hours. Use China (Anhui) Legal Service Network to provide online message -type legal questions to the elderly to answer services, and use the new media of Anhui legal aid government affairs to provide the elderly with mobile interactive legal guidance services, as well as graphic reading and information services, so that the elderly can make the elderly You can enjoy legal consultation answers and applying legal aid without going out of the door.

In terms of respect for the elderly, promote the upgrading and transformation of the province and equipped with legal aid for old service tools. Each legal aid window sets the logo of respecting the elderly, loving the elderly, protecting the elderly and protecting the legitimate rights and interests of the elderly, and equipped with the elderly to help equipment to achieve barrier -free services.

In terms of service experience, enrich the content and standards of legal aid for the old service. The legal aid window is opened to open a green channel to introduce the service system for the elderly. If you meet or apply at the same time to consult or apply at the same time, the window is given priority to provide answers or services for the elderly; The lawyer fills in the relevant content in the application form, and encourages "children to apply for order, the elderly experience service". Comprehensively expand the scope of the elderly's application for assistance, promote the legislation of the city's legislation to expand the scope of legal aid matters of the elderly, relax the economic difficulties of legal aid, and expand the coverage of the legal aid of the elderly. At the same time, regularly collects the legal issues involving the elderly in the legal consultation of the hotline, sort out the common legal issues that the elderly often encounter, and release them to the society.

Manuscript source: Anhui Daily, July 26, 2022

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