Shaanxi: Litigation service "All Outpatient Clinic" allows justice to upgrade the people for the people 丨 Media Focus

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"Shaanxi Daily" reported

The Shaanxi Court is the matter

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"I didn't expect it!" At about 9 o'clock on July 26, I stepped into the Litigation Service Center of the Xi'an Intermediate People's Court (hereinafter referred to as the Xi'an Intermediate People's Court).

His surprise was because of "fast" and "new".

On July 15, the new litigation service center of the Xi'an Intermediate People's Court was unveiled and opened. 1634.4 square meters of service halls, 12 major functional areas such as litigation guidance areas, diverse solutions, fast -moving trials, and petitions are set up to provide the masses with 123 one -stop, three -dimensional, and comprehensive "full -scale" litigation services.

"I have been ready to queue up, but I want to scan the code and come in." Zhang Rubao told reporters that the new litigation service center of the Xi'an Intermediate People's Court has set up a green channel, and the lawyer can save the certificate and register the identity information. Steps, you can directly enter the litigation service area from the passage of the "one yard" to verify the identity.

The hardware equipment has been fully upgraded, the smart service has increased efficiency, and the continuous optimized judicial services make the public coming to the Xi'an Intermediate Court of the Central Court feel more and more convenient, efficient, and warmth.

On the right wall of the Litigation Service Center of the Xi'an Intermediate People's Court, 28 litigation services are neatly arranged with two -dimensional codes of litigation services.

"We organize more than 50 legal issues that the masses are most concerned about, make QR codes, from the process of processing to the legal provisions, as long as the mobile phone is scanned, we can find the answer. And these 'cloud information packages' can be brought with can be brought with Go home, use it and investigate. "Zhang Xueting, chief of the tribute to the Xi'an Intermediate People's Court and the head of the litigation service center, introduced that in the past, the notification materials and publicity manuals were displayed in the past. Printing, and the materials of the paper version, the masses are not very convenient to check and save. Now the QR code replaces the case and legal provisions on the shelf. The content, the masses' response is particularly good.

From the open design window to the orderly call process; from the simple operation of the smart terminal of the self -service litigation service to the complete Internet cloud court; Wait for the service to go to a one -stop diversified, convenient and efficient arbitration, mediation, and rapid arranging mechanism; from the enthusiastic and friendly complaint service staff, to the warm mother and baby room ... in the Litigation Service Center of the Xi'an Intermediate People's Court The penetration of the concept is permeated in every service details and highlights each process.

"As soon as I entered the door, the staff took the initiative to ask, and told me what materials I needed. Essence

Chang Wen said that during the waiting period, she experienced virtual complaints, intelligent documents, and smart services with the assistance of the staff's guidance. She said excitedly: "It's really smart. In the document generator, if you brush an ID card, the information will automatically generate a complete legal document. Law and similar cases as a reference, as if I invited a 'lawyer robot'. "

As the window of the people's contact in the court, the litigation service center directly affects the people's litigation service experience. In order to enhance the public's sense of judicial gain and happiness, the Xi'an Intermediate People's Court's litigation service center implemented the "one -stop office" of litigation affairs to allow the parties to "only enter one door" in lawsuits; actively use scientific and technological power to make full use of the information platform and continue Improve the level of online litigation services.

"Today, our courtyard cross -domain files across provinces, cities, and cities covers court courts at all levels across the country. The key tasks of multiple solutions to "solution to" and "litigation services" are closely linked to the five keywords: one stop, intensive, integrated, online, and fusion, and continuously promote one -stop multiple dispute resolution and litigation service system and the construction of smart courts to promote the trial system. Modernization of judgment capabilities.

In addition, the Xi'an Intermediate People's Court has established a comprehensive hub of a multi -resolution service center, and gives full play to the role of the litigation service center as the "bridgehead" role of the front -end resolution. Industry organizations sign an agreement, actively expand the space for social forces to participate in dispute resolution, strive to build a large pattern of complaints and diversified solutions, provide the masses with multi -level, multi -level, and various types of dispute solutions, and to achieve a large number of cases in litigation service centers in the litigation service center One -stop solution quickly.

"Today's litigation service center, as the" full -scale clinic "of the court, not only provides the parties with a one -stop, menu -style solution solution plan, but also the construction of intensive and intelligent mechanisms.Licensed the auxiliary affairs, focusing on trials and referees to improve the quality and efficiency of case trials. "Zhang Xueting said that the number of cases in recent years has increased.More than 300 pieces.How to meet the new requirements and expectations of the masses for judicial services, but also the contradictions that have more people and less cases in the court?In addition to the factors of resource elements of the Court of Fan simplified and integrated the court, and to promote the control of disputes, innovative measures, and the auxiliary affairs of time consuming, appraisal, announcement, preservation, jurisdiction, etc.The outsourced bag and information model allows the judicial power to focus on the execution of the trial, improve the quality and efficiency of the case handling, and strive to make the people feel fair and just in each judicial case.Wonderful recommendation

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