Three measures, cracking the problem of "difficult lawsuits"

On July 28, 2022, the Propaganda Department of the Central Committee of the Communist Party of China held the 18th series of the "China Ten Years" series of theme press conferences to introduce the historic achievements achieved in the new era in accordance with the law. Among them, the relevant leaders of the people's court introduced the relevant measures taken by solving the problem of "difficulties in lawsuits" and learned together.

Since the 18th National Congress of the Communist Party of China, the people's court has implemented the reform of the registration and registration system. The problem of "difficulty in fixing" that has troubled the masses for a long time has become history. In order to make the people resolve the disputes more convenient and inclusive, and the cost is lower, choose more diversion, the people's court has built a "one -stop multi -solution and litigation service system". the road.

The first is to form a collaborative and co -cure and interpretation pattern under the leadership of the party committee, and highlight the advantages of China

Relying on the party's leadership, the settlement mechanism of the world's most linked resources has been established. The People's Court invites representatives of the People's Congress, members of the CPPCC, administrative agencies, various mediation organizations, lawyers, experts and scholars, and grass -roots autonomous organizations to establish a "court+society". The multi -solution system provides menu -style services for the people to resolve disputes. The mediation organizations and mediation officers connected with the court increased from 1264 14,000 in early 2018 to 83,000 to 335,000. A total of 29.62 million participating mediation disputes were involved in the mediation disputes. On average, 51 disputes were successfully mediate per minute. The diversified channels of solution to the solution not only realize justice in a timely manner, but also solve the masses' hearts.

The second is to establish online and offline integration sharing, "one -stop solution" service system, and create a Chinese model

All the national courts are all established one -stop litigation service centers. The service projects have been expanded from a single case in the past to more than 50. All types of litigation matters are resolved in the center, which has become a supermarket of litigation services. Last year, the national courts substantially resolved more than 80%of civil disputes in the litigation service center, which was shortened by 43%compared with the first instance civil case. The four -level court application unified online service platform supports the masses to handle lawsuits and full processes. The platform has visited more than 2.7 billion times. The online solution has become the norm. The 12368 litigation service hotline realizes the "No. 1 Passing Office" without snoring. The average daily answer and processing 35,000 pieces, the satisfaction of more than 96%, and the cost of solving the resolution of the masses has decreased significantly.

The third is to improve the service mechanism covering urban -rural homogeneity, and provide Chinese samples

Comprehensively realize the "cross -domain filing service", more than 13,000 outlets in different places, can be handled nearby and the nationwide -nation -to -run, the green service window of the elderly, and the one -yard service channel of the lawyer. Bilingual judges and laminated lawsuits have allowed judicial services to benefit from various parties. The mediation platform enters the countryside, the community, and the Internet. The 9852 people's courts are connected with more than 70,000 grass -roots governance units online. The quality of high -quality rule of law in urban and rural areas is more sufficient, which is convenient for the people's houses to resolve disputes. Judges enter the village in remote areas, come to the house, come to the door, run the case, and the judicial service zero distance, so that the people can really feel the warmth and convenience of socialist justice.

Source: Seeking.com

Planning: Liang Peiyun

Production: Liang Peiyun

Review: Li Yanling

Supervision: Russell

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