58 companies promise: Regulate operations in accordance with the law during the 6.18 period

The Yangtze River Daily Da Wuhan Client June 15th (Reporter Liu Ruiche Correspondent Li Cheng) On the 15th, during the "June 18" network concentrated promotion, Wuhan market supervision department organized martial arts network, JD Century, Liangpinpu, Zhou Heiya, etc. 58 online transaction operating enterprises have signed a letter of operational commitment in accordance with the law, and both the government and enterprises will make every effort to create a more secure and assured online market trading environment for consumers.

Platform operator commitment:

1. Strictly abide by laws and regulations such as the E -commerce Law, the Anti -Monopoly Law, the Anti -Unfair Competition Law, and the Advertising Law, adhere to the bottom line of the law, actively implement legal responsibilities, conscientiously fulfill the legal obligations, and effectively operate in accordance with the law and regulate operations in accordance with the law. Essence

2. Follow the principles of openness, fairness, and justice, formulate platform service agreements and trading rules, and clearly enter and exit the rights and obligations of the platform, product and service quality guarantee, and consumer rights protection. Or technical means to unreasonable restrictions on the trading behavior in the platform or adding unreasonable conditions.

3. Respect the self -selection of the operators in the platform, and do not force the operator in the platform to conduct a "two selection". Participate in competition fairly, do not abuse market dominance, do not implement monopoly agreements, do not implement the concentration of operators in violation of laws, and do not implement improper competition.

4. Strengthen the internal management of the platform, strictly fulfill the obligations such as the main information review and commodity access review, and establish an inspection and monitoring system for the operators and the product or service information published on the platform. Administrative licenses are engaged in business activities, false publicity and other actions, and strictly regulate according to law.

5. Strictly fulfill the obligations of food safety, product quality, and intellectual property protection, and urge the operators in the platform to provide products and services that meet the requirements of protecting personal and property security.

6. Continuously improve the credit evaluation system to provide consumers with ways to evaluate the products sold or provided on the platform; improve the consumer rights protection mechanism, record and save the goods and service information and transaction information published on the platform, protect Consumers' right to know, fair transactions, and free choice rights; fulfill the obligations of consumer security guarantee, "three packages" obligations after -sales, and no reason to return goods. Increase consumer responsibilities.

7. Discover the goods or service information in the platform that violate market supervision and management laws, regulations, and rules, preserve relevant records and take necessary disposal measures in accordance with the law, report to the market supervision department in a timely manner to jointly maintain the online market operation order.

8. Strict implementation of epidemic prevention management measures, fulfilling the responsibility of the main body of corporate epidemic prevention, strengthening the management of the full -chain of all aspects of the whole link, so as not to relax and do not slack the action. Increase the support for operators in the platform and help small and medium -sized merchants reduce burdens and increase their income.

Network trading operator commitment:

1. Establish a good image of an enterprise. Strictly abide by the provisions of the "E -commerce Law", "Consumer Rights Protection Law", "Food Safety Law", "Product Quality Law" and "Trademark Law" and other laws and regulations, and carry out online operation activities in accordance with laws and regulations.

2. Standardize network promotion. Do not use fictional transactions, trading volume, or false user evaluation methods to promote goodwill; do not release false illegal advertisements; do not take the opportunity to charge for the second time, and use falsely; no false prize promotions.

3. Provide high -quality goods and services. Preferred and reliable supply channels to provide consumers with high -quality commodities to ensure the quality and safety of goods; adhere to the concept of integrity, adhere to industry norms, sincere and enthusiastic services, and bring consumers a better online shopping experience.

4. Protect the legitimate rights and interests of consumers. Do not adopt format clauses to set up deposit non -refundable, excluding or restricting consumer rights, reducing or exempting the responsibilities of operators to consumers 'unfair and unreasonable regulations; do not adopt any way to fraud, mislead consumers, and protect consumers' right to know the right to know the right to know. The right to choose; strictly abide by the provisions of "seven days without reason", and properly resolve consumer disputes.

5. Accept social public supervision. Accept the supervision and guidance of government departments, consumers and public opinion, assist in cracking down on online transactions and violations of laws and regulations, and create a more secure and assured network market environment.

[Edit: Hou Fangyu]

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