Double compensation!Pay first!

During the tourist spot or scenic area

If you encounter consumer disputes

Not only annoying

The claim procedure is also more complicated

But in Shanhai Sky Tourist Resort

Together with the dispute between catering consumption disputes

It only takes only one hour from the connection everywhere

Dispute disposal is recognized by tourists

This is mainly due to the trial of Rizhao City

Double -double the compensation system for travel disputes involved in travel and beverage

Recently, the Douyin user "** Heart" released short videos reflected in the lack of two shorts such as a seafood building in Renjiatai. Under the supervision and guidance, the business households pay 590 yuan to the "Shanhai Sky Tourist Resort's Catering Unit" Integrity Management and Safe Consumption "service commitment, and the dispute will be successfully settled quickly.

On July 22, the Shanhai Sky Tourism Resort convened some merchants to conduct centralized training in the Rizhao Forest Park Scenic Area, and signed a promise commitment for the "integrity operation, assured consumption" service commitment of catering units to further create a market for "integrity operations and assured consumption". The environment, creating a healthy and harmonious consumer environment, and protecting consumers' legitimate rights and interests.

01

Trial of the "Double Payment Compensation" system

Trial "Double Payment Compensation" system in the Shanhai Sky Tourism Resort, and 699 folk catering industry households in the region actively signed the "Shanhai Sky Tourist Resort" Catering Unit "Integrity Management, Reasonable Consumption" service commitment ", promising consumer disputes occurred At this time, take the initiative to strengthen communication with customers, and strive for the first time to negotiate and resolve it. If the dispute is defined clear, the implementation of advance compensation and unsuccessful reconciliation will take the initiative to report the village (community) market coordinator or the district market supervision bureau to mediate. It is indeed indeed There are acts that infringe on the legitimate rights and interests of consumers, and catering companies take the initiative to pay double compensation for consumers.

02

Innovative regulatory means

Continue to carry out special rectification actions such as "rectifying short pounds and less short pounds, integrity measurement to benefit the people", "parking lot charges", "seafood market illegal behavior", etc. The four systems of registration and food quality complaints are promoted to promote the integrity of the industry.

03

Improve institutional mechanism

Introduce a series of documents such as "Shanhai Sky Tourism Resort Consumption Resort Administrative Treasures System", "Specifications for the Price Behavior of Catering Industry Catering Industry in Shanhai Sky Tourism Resort", "Specifications for the Price Behavior of Shanhai Sky Tourism Resort" The main responsibility of the real enterprise and build a safe consumption environment.

04

Strengthen the package guarantee

Introduced documents such as the "Opinions on Establishing a Fast Response Mechanism of Complaint Reports", "Strengthening 12345 (12315) Government Affairs Hotline Acceptance Notice", "Notice on Strengthening the Discipline of Joint Law Enforcement Duty during the Peak Tourism Season", implementation , Establish a "grid responsibility system", and implement three preferential corrections of "reasonable, soluble, and too much". The complaint report handling situation is linked to the first tree of the tree, and the responsibility for supervision is compacted.

05

Increase training

Give full play to the role of village -level market coordinators, use the critical period before the peak season, focus on organizing the training activities of folk catering industry households, and focus on training the "Price Law", "Consumer Rights Protection Law", "Measurement Law", "Optical price marking and prohibiting price fraud regulations. "Cases of administrative penalties for relevant laws and regulations and consumer complaints, and administrative detention cases of public security organs to ensure that the training covers each business, and effectively improves the awareness of law -abiding and operating levels.

All media reporter Sun Laibin Chen Ji Zhen

The "Rizhao Daily Video" is new!

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