Come to "pick up" the owner at the bottom before handing over the house

Weifang Daily Weifang Rong Media News On September 20, the owner of Vanke City Community in Weicheng District was invited to go to the new home for a house inspection in advance. The community is more than a month before the official delivery of the house. This is the first inspection of the community. Developers invite the owners to "pick up" their new home, and will rectify the problem next. When the house is officially delivered, the owner will check the house again. After enjoying this treatment, many owners expressed their satisfaction. Recently, the Shandong Provincial Housing and Urban -Rural Development Department issued the "Notice on the Comprehensive Promotion of Houses and Houses" system to promote the improvement of the quality of residential engineering "and implement the" Pharical House Acceptance "system in new commercial housing in the province. It is understood that the city has been fully implemented throughout the city. In the past few days, the reporter conducted a visit and investigation.

Accompanied by the home inspector, the owner of Vanke City Community viewed the exterior wall of his new house and the location of the air conditioner.

Visit

More than a month in advance, accompanied by home inspector

On September 20, the reporter came to Weicheng District Vanke City Community. There are obvious indications at the entrance of the community. The owners who were invited to the inspection inspection were scanned at the entrance to scan the yard at the entrance. After the epidemic prevention inspection, they officially entered the house inspection process.

First, scan the two -dimensional code of the official customer service public service of the developer and bind the residential information. In the later period, the owner can be carried out online. Subsequently, the owner will receive a home inspection guidance table prepared by the developer. The table is divided into ten categories, 43 small items, and 99 sub -items. It basically covers the issues that need attention during the home inspection process. Comprehensive and detailed inspection.

After receiving the guidance form of the house, fill in the form of the one -stop service area of ​​Vanke property. The property register the important information such as the contact information, license plate number, and emergency contact of the owner in advance, and it can save a lot of time when the house is officially handed.

The next step is the inspection session. The developer was equipped with 80 home inspectors to accompany the owner to enter the household inspection room. During the house inspection process, the home inspector will explain the contents of the house inspection list one by one. The owner has a problem. The home inspector can upload it through the company's customized service app.

After the house inspection, the owner went to print the area to print out the problems or suggestions found in the house inspection process. The staff collects and sorted the problem, and then it will be rectified one by one with the problem.

Ms. Xuan, who was invited to the house inspection in advance, checked the new house carefully and listed some problems. She turned around in the community and looked at the environment of the community, and felt more satisfied.

Ms. Zhang said that only the day of the official delivery can be taken to the new house. After the house inspection was found, it took a long time to submit it to the developer for rectification. For more than a month from the official delivery of the house this time, she was invited to check it carefully in advance, and some tasks that needed to do when the house had to be done was completed in advance.

The owner, Mr. Liu, focused on the closure of doors and windows during the house inspection process, the flexibility of opening the door and window, whether there was an air drum on the wall, and whether the water and electricity heating equipment and facilities were complete. "When you come to the house in advance to see, you can count in your heart, and you will have the rectification time for the developers. The pressure is much less when it is officially handed over." He said.

According to the person in charge of the Weifang Regional Customer Service of Qingdao Vanke Real Estate Co., Ltd., when the house is officially delivered, the owner can also inspect the house, find problems through two inspection, and deal with the problem in time.

The reporter learned from the Weicheng District Housing and Urban Construction Bureau that the bureau has conducted in -depth "quality information publicity" and "post -housing collection" activities in the entire district, and actively creates conditions to allow the owner to fully understand and check the quality of the house on the spot, and continue to improve the improvement of the house, and continue to improve The quality of commodity residential delivery.

Zhongcheng · Xuefu Life City invited owners to come to the construction site to check the use of materials in advance. (Information picture)

explore

I started the pilot last year and accumulated some experience

As early as last year, the city explored the pilot of the "pilot housing" of the "priority house" of commercial houses. Residential projects such as High -tech Zone Zhongcheng · Xuexue Life City, Gaochuang · Taoyuan, Fengming County and other residential projects invited the owners to conduct the first inspection in advance during the completion stage and accumulated some experience.

The reporter learned from Weifang Zhongcheng Real Estate Co., Ltd. in 2019 that the company has created a smart customer service delivery system in 2019, and implemented the "after -the -housing house receiving house" in the high -tech zone Zhongcheng · Xuefu Life City project. The company has created its own home inspection process system, implemented multi -level, multi -round inspection and inspection, and invited owners to check the house before the premise of delivery. Full prefix of the link. From 2021 to 2022, the project was delivered on a schedule on schedule, and the one-time receiving rate exceeded 95%. The project can successfully complete the submission of the house, and the "receiving house after the priority house" has undoubtedly become the biggest highlight. This model not only weakens the contradiction between the delivery of the house, but also improves the satisfaction of the owner and fully respects the owner's consumption rights.

The reporter learned from the Municipal Housing and Urban Construction Bureau that in the actual home inspection process, the inspection of the owner is the last and most important part, which is related to the vital interests of the owner. In order to better protect the legitimate rights and interests of home buyers, our city has fully implemented the "post -housing house collection" system. This method of delivery can make the delivery of the house that may cause contradictions, further communicate the channels and resolve the contradiction in advance, not only providing the owner with a fair house collection environment, but also avoided the possible income from the system link. The "overlord clause" of the key forced the developer to strictly control the project quality and fully protect the owner's rights and interests. The owner check carefully at the new home.

new rule

The quality warranty period of the new residential project is extended, and our city will innovate the house inspection method

Recently, the Shandong Provincial Housing and Urban -Rural Development Department issued the "Notice on Comprehensively Promoting the" Receiving Houses after the Priority House "system to promote the improvement of the quality of residential projects", which requires the province The "house collection system, other residential projects that have not been completed and delivered can be implemented.

According to the relevant person in charge of the Municipal Housing and Construction Bureau, the owner's inspection is divided into two stages: during the construction process, the owner allows the owner to enter the construction site to focus on the quality of the quality and materials of the material; Inside, focus on the quality status of the installation and decoration of hydropower heating facilities.

In the specific house inspection process, the city not only extended the quality warranty period of new residential projects in accordance with the requirements of the provincial authorities, but also innovated its own house inspection methods. The adjustment of the repair period is that under normal use conditions, the waterproofing project of the roof and waterproof requirements is adjusted from 5 years to 10 years; The period and cooling period are adjusted to 5; the hidden part of the electrical pipeline, the water supply drainage pipe, and the equipment installation of the equipment are adjusted from 2 years to 10 years, and the non -hidden part is adjusted from 2 years to 5 years. The scope and period of quality warranty in other parts shall be implemented in accordance with the current regulations.

At the same time, after the city's request for the on -site inspection, the owner and the construction, construction, supervision, and preliminary property service enterprises accompanied the home inspection staff to fill in the "Record Form for Opening the Owner" and sign to confirm the inspection problem. For the construction quality issues confirmed during the inspection process, the construction unit must be rectified in time and feedback the rectification results to the owner; for the construction quality of the rectification in time, explain to the owner in a timely manner, and agreed to the time limit for rectification. After the rectification is completed, the construction unit shall organize supervision and the acceptance of the personnel of the construction unit, and the parties shall complete the delivery of the house through the situation of the owner.

Next, our city will also take the "Priority House Accepting House" activities as the starting point, and timely summarize the innovative practices of counties, cities, and related enterprises in the "Priority Housing House" activities in a timely manner, and continue to improve me. In order to solve the disadvantages of many industries such as "delivery is to protect rights", the city's "Passing House" has explored a set of "Weifang models" that can be satisfied, promoted, and replicated.

Weifang Daily All -Media Reporter: Zhao Chunhui/Wen Tu (except signed)

Editor in charge: Chen Xiaofang

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