Why did "Little Love Classmate" lose contact?The Mijia app collapsed again!Netizens voiced "mental retardation" of smart home changes

Future Network, Beijing, June 17 (Reporter Zhang Bingqing) "Little Love classmates, turn on the lights." "Little love classmate, turn on TV." A series of voice control instructions were issued, and no response from smart home appliances opened the mobile phone Mijia app, and found that it collapsed again.

On the evening of June 16,#6 6 6#On Weibo Hot Search. A large number of netizens reported that the Xiaomi Mi Family APP collapsed and could not control the equipment at home. Subsequently, the official Weibo of the Mijia APP responded that due to the network failure, the Mijia APP and voice control were controlled on June 16, and the service was recovering one after another.

The official Weibo of the Mijia App response to the screenshot

Xiaoyu told Future Network reporters that this was the second time this year. When I got home, I was hot and stuffy, and I was looking for remote control everywhere. One night restarted routers, uninstall software, and reinstall apps. But just can't connect.

"There is no family environment information" "The operation failed, please check whether the network is unobstructed." Xiaoyu showed reporters the screenshot of the Mijia app page around 8 o'clock last night.

Interviewee confidence

I collapsed twice in two months, and netizens vomited the Mijia APP responding to copywriting

According to the official website information, the Mijia APP relies on the Xiaomi ecological chain system. It is the control center and e -commerce platform of Xiaomi ecological chain products. It integrates equipment control, e -commerce marketing, crowdfunding platform, and scene sharing. , Overall solutions for users with hardware and home service products.

The Xiaomi Mi Family APP review area in the Android app store is also a variety of vomiting. "What is the case! My Mi Family is not easy to use." The home is bug, and the connection cannot be connected. "

Screenshot

Regarding the failure, the official Weibo of Mijia APP responded at 20:19 on June 16th, "Dear Mijia user, sorry, due to network failures, the Mijia APP and voice control were controlled on June 16th If there is an abnormal service, the service is recovering one after another. If the equipment is not online, there is no need to re -bind and repeat the installation app. It brings inconvenience to your life, please forgive me! "

In fact, this is not the first time this situation has appeared in the Xiaomi Mimi family. On April 30 this year, the official Mijia app officially posted on Weibo, "Dear Mijia user, sorry, because the public network cloud The network failure has caused related services such as the Mijia APP, voice control and other related services at 05:00 on April 30. After emergency repair, the service has been restored one after another. Please wait patiently. If you bring inconvenience to your life, please forgive me! "

In the face of the failure statement, the Mi family did not mention the cause of the failure. Many users were dissatisfied with the faults of the Mijia APP many times during the year.

Some netizens responded to this, and looked at the response copy twice, and it was like copying and paste. The similarity check rate was as high as 90%. Whether Xiaomi Mi Family is seriously solving technical problems.

April 30th Mijia APP official Weibo response screenshot

Xiaomi's 2021 financial report shows that the monthly active households of the Mijia APP reached 63.9 million. As of December 31, 2021, the number of Xiaomi AIOT connection devices (excluding smartphones, tablets and laptops) has reached 434 million pieces; Computer) The number of users reached 8.8 million, an increase of 40.4%year -on -year.

According to the data released by QuestMOBILE, in April 2022, the market users in the smart home industry APP ranked first at a scale of 29.42 million, exceeding the second fluorite cloud video and Huawei's smart life 1814 12.9 million. In the home sinking market in the home WeChat Mini Program, the Mijia APP leads 938,000 data. The growth rate of April 2021 reached 27.3%.

Figure source questmobile data

In the future, reporters from the Internet consulted the Java R & D engineers of a technology company. "The collapse of the Mijia APP is not good for judgment. If it is affected by the terminal equipment model and system, it may not be done well at the front end, or the back -end may also be the back end. Existing bug (fault). "

Smart home circuit has a lot of flaws, and the pain points in the industry are difficult to solve

In fact, under the intelligent tide of technologies such as 5G, AI, cloud computing and other technologies, people's lives have become more convenient because of various smart terminal devices. Home products are becoming more and more intelligent. Half the horse racing in many ways.

Just as mobile phone manufacturers such as Xiaomi, Huawei, traditional home appliance companies such as Haier, Hisense, or professional smart home forces such as Orebo ... they are using their own advantages, or on the entrance, or on the ecological chain layout, or whether The first opportunity to seize the underlying standard of the Internet of Things.

According to the data of Ai Media Consultation, from 2016-2020, the scale of China's smart home market continued to expand. In 2020, the size of China's smart home market increased by 11.4%to 170.5 billion yuan year-on-year. In the future, the scale of China's smart home market is expected to further expand, and it is expected to exceed 200 billion yuan by 2022.

“但是,此次情况实际上会发生在国内任何一家智能家居赛道玩家身上。包括大家熟知的小米、小度、天猫精灵等。”该Java研发工程师表示,智能家居的控制逻辑是,如果You have to control your air conditioner with a speaker. Generally, the agreement between the control center and the air conditioner must be opened. After the user instruction is given to the speaker, the speaker receives the instruction, and uploads it to the cloud server to identify the instruction. Send the "Open" instruction to the air conditioning operation. "This involves multiple issues such as local, clouds, networks, and agreements. If there is a problem with any link, it may cause the user experience to be not very good." He explained that there may be pain points for smart home devices here.

At present, the industry is from single product intelligence to scene intelligence, which is a key transitional stage of panoramic intelligence.

"Accompanied by it, with more access equipment, different types of devices constitute a more complex ecosystem, which also means to provide others with a variety of attack windows. The safety risk also brings an exponential outbreak. "He said that a balance between intelligence and security requires a balance point.

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