Lied that "the Consumer Association determined the integrity unit", it costs 360 yuan to change the battery to the remote control?Be careful of the "Li Gui" home appliance repair institution!

Author:China Consumer News Time:2022.08.08

In life, in the door gap, on the wall surface

Can appear often

Promotional small card of home appliance repair

Clas to be able to go to the door to repair home appliances immediately

Maintenance units on these cards often hold

"Consumer Association determines integrity units"

"Well -known home appliance brand authorized maintenance units"

The name of the "Local Domestic Service Platform Authorized Maintenance Unit"

recently

Fuzhou Consumer Rights Protection Commission

Discover the local family

The "Consumer Association identified the integrity unit"

Home appliance repair agency

01

Spend 360 yuan to repair the air conditioner

Replace the remote control battery to start normally

Consumers question the maintenance agency "deep routine"

Ms. Li, consumers in Fuzhou, claimed that because the air conditioner in her family could not start, on July 11, 2022, she contacted the "Strait Maintenance Service Center" to repair through the advertising small card in the community. The next morning, the maintenance personnel came to the door to check that the computer board was broken, and the maintenance required 360 yuan.

However, the maintenance personnel did not change the computer board, but said that the air conditioner was added to a part that strengthened the receiving, but the air conditioner could not start. The maintenance staff replaced the battery to the air conditioner remote control again, but the air conditioner could start normally. Thinking back to the entire maintenance, Ms. Li realized that the air conditioner was not bad, but the battery power of the remote control was insufficient, but the maintenance staff asked to pay 360 yuan. Ms. Li could not recognize it, but in the end, she could only pay.

02

The maintenance shop on the card has nowhere to find

Merchants are plainly dependent on not accepting mediation

"Love is like what happens"

The staff of the Fuzhou Municipal Consumer Council did not inquire about the business license information of the "Strait Pool Maintenance Service Center" in the "National Enterprise Credit Information Publicity System". According to consumers' business cards, contact telephones on advertising cards, and inquiries through relevant corporate information platforms, staff learned that "Taijiang District Hongfu Home Appliances Repair Service Department" and "Fuzhou Cangshan District Hongfu Home Appliances Repair Service Department "The operators of the" Wangbing Home Appliances Maintenance Service Department of Cangshan District, Fuzhou City "are all Wang Moumou, and the registration telephone number on the Hongfu Home Appliances Repair Service Department of Cangshan District, Fuzhou City is consistent with the contact phone number on the advertising card. The "Hongfu Home Appliances Repair Service Department" has been canceled.

The Strait Popular Electrical Electric Maintenance Service Center fakes the Consumers Association to determine the integrity unit. Data picture

The staff contacted the telephone and mediation on the advertising card, and the other party refused to mediate, and said that love was like love.

03

Lied to say "the Consumer Association determines the integrity unit"

Authorized by fake well -known home appliance companies

Consumer Council Reminder

Do not believe the false publicity of unscrupulous merchants

Wu Bo, Secretary -General of the Fuzhou Municipal Consumer Council, dismantled the deception routine of the "Strait Maintenance Service Center" to the "China Consumer Daily" reporter.

First of all, the operator does not indicate his true name in the publicity advertisement;

Secondly, the operator uses the words "Strait Poor" and "the people of the sea" to make consumers easily confuse and generate trust;

In addition, there are currently no integrity units that the Fuzhou Consumer Council is effectively identified on the market. Any integrity unit that claims to be identified by the Fuzhou Consumer Council is false propaganda.

The promotional card also marked the "Gree, Midea, and Haier's three major companies to authorize the company's Gree, Midea, and Haierford after -sales maintenance" on the prominent box. And even the word is wrong in the description.

The reporter's investigation also found that not only the above -mentioned maintenance center fake consumer association's integrity unit, but also a small card issued by the "Yonghui Poor Civil Appliance Maintenance Center" also read "Fuzhou Consumer Association identified credible units", which is simply. Self -advertising is purely false propaganda.

Yonghui Popular Maintenance Center's counterfeit Consumer Association identified a credible unit. Data picture

Secretary -General Wu Bo reminded consumers to verify the promotion content of street card noodles. If you need home appliances after -sales service, you should pass the official service hotline. Do not believe in the false publicity of unscrupulous merchants.

Consumer reminder:

Beware of "Li Gui" by home appliance repair

For the official after -sales sales of the preferred brand, consumers should find the official after -sales service contact information from the product manual or after -sales service manual, or directly contact the electrical operator to get the official maintenance phone.

Choose a reputable maintenance enterprise, consumers can log in to the national enterprise credit information publicity system to query the business license and related credit records of the enterprise.

Ask the price defense routine. After confirming the identity of the maintenance enterprise and maintenance personnel, consumers should learn more about the charging standards, after -sales guarantees and maintenance vouchers of maintenance projects in detail. If necessary, they can seek technical support from the official customer service. Before you understand it, don't pay for it in a hurry to prevent the consumption trap of fictional failure and step by step.

Produced by Chinese Consumer Newspaper New Media Editorial Department

Source/China Consumer News · China Consumer Network

Reporter/Zhang article

Edit/Li Xiaoyu

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