The "hotline doctor" who loves to stay has rescued the life of more than 30 patients in 10 years

(Correspondent Ma Yaoyao) Recently, a seventy -year -old man with 10 years of hernia suddenly had a sudden abdominal pain at home at home. At first, he didn't care until the abdominal pain intensified, nausea and vomiting could not go. Dr. Xin. After receiving the call to understand the situation, Duan Xin asked his family to quickly send the elderly to the hospital. Finally, the surgery was performed in time. The elderly not only turned in danger, but also avoided dangerous bowel necrosis. The reporter learned that since 2013, Dr. Duan Xin has taken the initiative to leave a phone number and WeChat to each patient in the clinic. This habit of communicating with the patient has made the "hotline doctor" in the eyes of the patient saved More than 30 emergency hernias obstruct the life of patients.

Old man's 10 -year hernia into an incarceration hernia

The doctor takes the initiative to leave the phone to help the intestines

On July 5th, at the hernia and abdominal wall surgery clinic in the Houhu Hospital of Wuhan Central Hospital, Duan Xin, the deputy chief physician of the clinic, took a patient. The 73 -year -old Daddy (pseudonym) lived in Hankou, and her hernia was had hernia 10 years ago. Due to the obvious symptoms, he had never been serious. In the past 10 years, the hernia bag on the right groin on the right side of Meng Dad was dragged from the egg to durian. Never treated.

"In the past 10 years, it doesn't hurt or itchy. There is nothing uncomfortable. It is fine to push it, so I haven't left it." Dad Meng said to Duan Xin, "From time to time, there was a swollen closer to see the doctor.

Combined with the history of Dad Meng, Duan Xin asked him to perform surgical treatment as soon as possible after conducting relevant inspections, not to delay. However, Dad Meng still disagreed. "It's okay for 10 years. Now I suddenly say that undergoing surgery, there is no preparation at all. I go back first to discuss with my family first."

After seeing too many stubborn patients, Duan Xin did not persuade him, but left his phone number and WeChat for him, and instructed, "Dad Meng, once he was uncomfortable after returning home, he immediately called me to call me immediately. Ah, don't drag. "

On the evening of July 5th, Dad Meng began to increase pain and nausea and vomiting. At that time, he thought that he could survive. At 6 am on July 6, the daughter couldn't stand it, and immediately called Duan Xin. After receiving the call to understand the situation, Duan Xin immediately judged that Meng Dad had an incarcerated hernia obstruction, and urged his family members to quickly send the elderly to the hospital. At 6:30, the family members sent Meng Dad to the hospital, and Duan Xin also came from home. Then, through emergency surgery, not only did the incarceration hernias and repairs, but also successfully kept a dead intestinal tube. After the operation, Dad Meng was stable, and Duan Xin often went to the ward to care about his recovery. On July 12, Meng Dad, who was about to be discharged, held Duan Xin's hand in the ward and kept his gratitude.

Meng Dad (Hua surname) holding Duan Xin's hand to express his gratitude

"Hotline Doctor" is accustomed to leaving a phone call for patients

Patients with more than 30 emergency hernia obstruction have been saved in 10 years

Leave the phone number to each patient with a patient. This is Duan Xin's work habit. Every time he leaves the patient and his family phone in detail the patient's age, hernia age, and physical condition, while knowing the patient's situation better.

"From the medical for more than 20 years, I learned that many patients and family members lacked their understanding of hernia, either taboo diseases and doctors, or they were afraid of surgery. Early symptoms were ignored, and it was easy to darled for a long time." Duan Duan introduced. "Many patients are in outpatient clinics After the first diagnosis of hernia, after hearing the need for surgery, there is usually a process of negation, hesitation, re -understanding, repeated consultation, deepening understanding, and final decision. During this time, patients have delay at home and lead to the risk of incarceration hernia. I took the initiative to give my phone number and WeChat to the patients and their families in the outpatient clinic. Once the patient had any questions or emergency, I could contact me at any time.

The reporter learned that it was the communication habit of the doctor and patients who left the phone that made Duan Xin's trust winning the trust of countless patients. It also saved many emergency patients. In the past 10 years

On April 15, 2020, Honghu 83 -year -old old man Hu Dad (Hua surnamed) was diagnosed with left stroke hernia and intestinal obstruction in the local hospital. Because it was unable to return to Na, he must surgery as soon as possible. However, the elderly are old, the condition is critical, and there are no surgical conditions. On the morning of April 17, his family contacted him through an old patient of Duan Xin. Duan Xin immediately took the initiative to add the old man's son's WeChat through the phone number, and remotely diagnosed the elderly's condition. It was suggested that they immediately came to the central hospital and arranged the hospital bed in advance to prepare for the patient for emergency surgery. On the old man came to Han Road, his family members continued to call Duan Xin. In this way, on the road to Han, more than 150 kilometers, Duan Xin and his family kept calling. Five "life -saving telephones" ensured that the elderly were admitted to the hospital and emergency surgery in time, and eventually turned the elderly to danger. Herms are mostly special groups of old people and children. In addition, the development of the condition is easy to change, and it is likely to change the treatment plan. These require the doctor and patients and patients' guardians and family members to communicate well. Therefore, when Duan Xin stores the phone number of the patient, not only the patient's name, but also the names and telephones of the patient's children, the time of the patient admission, and the general condition will be clearly noted. When calling this way, Duan Xin knew at first glance which patient was treated. So far, Duan Xin has recorded more than 2,000 patients' telephone and WeChat

Now, except for sleeping time, Duan Xin is wearing a Bluetooth headset and holding a mobile phone to pick up the call of the patient at any time. This habit gave countless patients with great comfort and let him win the recognition of many patients. He was affectionately called a "hotline doctor" by the patients. Duan Xin said that the misunderstandings between doctors and patients are often caused by poor communication. "Although hernias are minor illnesses, there are not small patients with service. Only by doing 'hernias' with their intentions and paying attention to details and services can doctors and patients cooperate more tacitly, and it is more conducive to the treatment and rehabilitation of patients."

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