The number of people in the clinic reached a new high, and the Hunan Provincial Children's Hospital pushed the "fifteen measures" to decompress

Recently, the temperature in many places in Hunan has risen. With the end of the final exam and the arrival of the summer vacation, Hunan Provincial Children's Hospital also ushered in a small peak for consultation. Many parents used holidays to treat children's treatment and health examinations for children. The outpatient volume of provincial children's hospitals began to soar with the temperature, and the number of Japanese clinics increased by nearly 50%compared to usual.

At 17:30 on July 11, 2022, the number of outpatients on the day of the hospital exceeded 8,400, and the number of consultations hit a record high.

At 9:30 in the morning on July 11, the Hunan Provincial Children's Hospital also ushered in a small peak for consultation

Popular specialty continues to heat

At the entrance of the hospital, parents and children are admitted to the hospital in an orderly manner under the guidance of the staff. In the outpatient hall, the staff of the administrative functional department put on the volunteer Red vest to assist in conducting guidance and examinations to strengthen the order of inspection and maintenance.

"Red vest" provides companion consultation and guidance services.

An air conditioning and fans are added in public areas, providing caring drugs for free, and corresponding measures to prevent heatstroke and cooling. Each waiting area adopts an intelligent electronic call system. Near noon, all service windows are still receiving patients.

A one -stop appointment service of the patient service center.

"All the medical staff attended the job, all the service windows did not close the window, and the service was over until the last patient." Xie Lihua, director of the outpatient department of the Hunan Provincial Children's Hospital, said that the elastic class is implemented during the summer vacation, the number of doctors in the clinic is increased, and the number of sources is increased. Make every effort to ensure the day. "In addition to a cold and fever, the popular department is mainly concentrated in the specialties of children's health care, ophthalmology, otolaryngology, and urology."

On July 11, the number of children's health care institutes reached 889, 787 otolaryngology, and 786 ophthalmology. The summer vacation "foreskin" opened by the hospital will be officially operated from July 1st, and 922 foreskin surgery has been completed.

Care tea drinks are added in public areas to prevent heatstroke prevention and cooling.

Multiple measures to deal with the summer peak

"In order to better protect medical safety and quality, the hospital launched a series of measures to maximize the health and medical needs of children." The hospital launched a summer medical peak emergency plan to take the steady treatment, the process is more convenient, the diagnosis and treatment is more efficient, and the service is more in place. The "friendly" service concept covers 15 measures.

In addition to the open outpatient clinics throughout the day, open at noon and evening delay outpatient clinics, inspection and inspection to speed up, and the hospital also launched convenient measures such as seeking guidance -type parking, increasing guidance guidance guidance and guiding patients to seek medical treatment. Popular clinics such as clinics, reasonable medication clinics, and a series of humanized services such as immersive medical examinations, and enjoying no painless diagnosis and treatment. At the same time, scientifically deploy and adjust the outpatient area to improve the medical experience of parents and children.

The staff checks the dual code, and quickly diverts to help parents and children enter the hospital in an orderly manner.

The peak is more convenient for consultation

Zhao Weihua, secretary of the party committee of Hunan Provincial Children's Hospital, reminded the majority of their families to choose the time of scientifically selection. For a week, it is not an emergency. Try to avoid Monday to Wednesday. open.

In response to the idea of ​​"to see the expert number at a large hospital", Zhao Weihua said that the hospital's outpatient physician is a person at the attending physician, and the ability to handle common and multiple diseases is very strong. For children with a good first diagnosis in general, ordinary outpatient clinics can be hung first to conduct necessary examinations. This will not delay the condition, improve the efficiency of the disease, and save costs. You can hang the expert number for severe diseases, incurable diseases, and retrieval. For non -acute disease children in the early stage of school age, it is recommended to avoid the summer peak.

At the same time, Zhao Weihua, secretary of the party committee of Hunan Provincial Children's Hospital, called for online appointment registration to recommend online appointments to reduce the time of on -site queuing and alleviate the pressure of service windows. Promote parents to travel by public transport to avoid congestion and blockage of traffic, and jointly create a convenient and comfortable medical environment.

(Edit ZS.)

Hunan Medical Chat Special Author: Hunan Provincial Children's Hospital Yao Jiaqi Tangshuo

Follow@关 关 关 关@@关 关 关 关 关!

- END -