Emergency General Hospital carried out "reception is the office" and the training of the style of the style

In order to comprehensively improve the work level and work efficiency of the "acceptance of the acceptance", on September 15, 2022, our hospital held a training meeting for the "acceptance of the management measures and the construction of the wind" to further regulate the processing process of the acceptance of the acceptance. Strengthen the refined and preciseness of the work, that is, the work, and solve the problem at the fastest speed. The training meeting was used as the "Rescuer, that is, the management measures of the acceptance", the office of the doctor and the patient relationship, the commissioner Li Jingmei, the "Institute of Organization of the Workers", and the Medical Affairs Office of the Medical Department "Wind" launched a special training, chaired by Wei Huali, director of the doctor -patient relationship office.

At the training meeting, Dr. Di Yue of the Medical Department interpreted the documents of the latest issues of the "Institute of Working Works" on August 12, 2022 on August 12, 2022. Interpreted the work regulations and latest assessment methods of the "acceptance of the lawsuit", and explained the response to the writing requirements, the response, feedback, feedback, the problems in the processing process, and the precautions. The new regulations and processes of processes and processes of the acceptance will strictly implement the various work requirements of various departments.

The response of the doctor -patient office, that is, Commissioner Li Jingmei, combined with the actual problems encountered when dealing with the "12320/12345" work order, took a detailed interpretation of the "12320/12345" hotline as the case. And sorted out a detailed explanation of the case processing process, processing methods, handling skills, and effective treatment measures of the case after receiving the work order "12320/12345". Pioneering the idea of ​​medical staff and providing reference.

Fan Bo, Fan Bo of the Medical Office, explained the issue of "Medical Ethics and Medical Wind of Emergency Hospital" and nine criteria for the integrity of the "Medical Ethics and Development of Emergency Hospital" and the staff of the medical institution. Continue to promote the goodness of medical ethics, ensure the innocence of the medical service industry, and provide better health services for the people.

At the end of the meeting, Director Wei Huali summarized the training. Through this training, the whole hospital should attach great importance to the "acceptance of the lawsuit" work, treat this training with a serious attitude, integrate the training content into the actual work, and continuously improve the effectiveness of the "linker is the office". In the next step, we must combine the "reception that is to do" with the "unsuccessful first" to strictly implement various working mechanisms.

The training response was good, and everyone expressed a lot of gains. Through the training, the various departments of our hospital's departments of our college have the understanding and understanding of the work of "reception is the office", and laid a solid foundation for our college's future "acceptance of the law" work.

Source: Office

Author: Si Yue

Review: Wei Huayi

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