Gongdao · Topics | New workers' treatment of recuperation homes ① The other side of the mountain, the other side of the sea, there is a "net red" nursing home

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Workers 'recipients are important service positions for unions to protect the majority of employees' recuperation rights and protect the physical and mental health of employees. In recent years, under the guidance of the National Federation of Trade Unions, unions at all levels have continuously promoted the high -quality development of employees for recuperation and reconcile to the employees' longing for higher quality life. Local workers treat lounges in combination with local characteristics, innovation methods, means, and carriers, and to polish the "workers" brand. While adhering to the direction of public welfare service development, through social marketization, expanding development space, realizing social benefits and social benefits and social benefits and social benefits and social benefits and social benefits and social benefits and social benefits and social benefits and social benefits and social benefits and social benefits and social benefits and social benefits and social benefits and social benefits and social benefits and social benefits. The unity of economic benefits. From today, this newspaper's labor security version has launched the "New Workers Treatment of the Restaurant" column to show the new services, new practices, and new weather in the workers' recuperation homes. Stay tuned.

"As soon as you arrive at the nursing home, the staff sent a warm welcome language, handed the snacks and hot water, and the road was exhausted." "Before going out every day, you will receive local characteristic fruits. Put on the bedside, the service here is really intimate "...

In mid -August, ending the reception tasks of Guangdong and Guangxi ’s national modeling and recuperation group, Liu Yan, the leader of Zhanshan Saniosaire, Qingdao City, Shandong Province, organized the" warm sentences "left by the model workers and archive them. Collecting the experience of recuperating experience is an unwritten rule in Zhanshan Sanatorium.

Born in Qingdao Zhanshan Sanatorium, which was born in 1950, is located in the golden area of ​​Qingdao and has a unique hardware advantage: the hospital area includes the health management center, the medical rehabilitation center, and the recuperation base. It also has two characteristic centers: mental health service center and traditional Chinese medicine recreation service center.

However, the most proud of "Zhan therapy" is the "work" and high -quality services here.

Relying on these hard core advantages, Zhanshan Sanatorium, while adhering to public welfare service, realizes social and market -oriented operations. It has received more than 7,000 workers in the annual maintenance model and made a profit for 3 consecutive years.

"Workers" Activities Exhibition "City of Craftsman" charm

"The high -speed rail hanging dual -box operation mode can improve the operating efficiency by 20%by optimizing the operation process and stacking strategies of the stacking yard, and let me open the eyes." When visiting the "Lian Steel (Model) Innovation Studio" in Qingdao Port, Shandong Port, he could not help but sigh. During the visit, he frequently raised his mobile phone record, "I want to bring these technologies back to the workshop, so that young people also have a long knowledge."

The healing group entered Qingdao Port and explained by the model "Lian Steel Team" of the Times.

Qingdao is known as the "city of craftsmen". How to make the workers who come to heal the recuperation to fully feel the charm of Qingdao's urban charm is the issue that Zhanshan Sanatorium has always thought.

After the investigation of the site and soliciting professional travel teams, Zhanshan Sanatorium relying on Qingdao's natural landscape, human history, excellent enterprises, and red fortune resources, it finalized the main venue of Shanghe Summit, Model Model Exhibition Hall, Workers Motion Memorial Hall, Qingdao Beer Museum Museum Entering Qingdao Port and the "Lian Steel Innovation Team" close -range communication and other activities, so that the model workers felt the spirit, labor spirit, and craftsmanship of the model workers deeply rooted in urban texture while visiting "charging".

Modeling is immersed in the psychological service station to experience space pressure compartment.

Modelminers' lectures, professional health lectures ... In Zhanshan Sanatorium, the distinctive "work" activities continued to "new". The "psychological empowerment" project launched in 2020 has become a must -"punch card" project for the recuperation team. Relying on the elegant environment and rich functional Zhanshan Sanatorium employee psychological health service stations, a service team formed by well -known psychologists across the country to "empower" the psychological health of recreational employees.

"There is an interesting phenomenon. At first, most of the workers of the model workers would not be interested in" psychological empowerment ', or even rejected, but after the whole experience, many people were' circle fans'. "Du Hongyan, the person in charge of the psychological service center, told reporters that many many Modeling workers and psychological teachers added WeChat to establish long -term contacts, and realized "one psychological nourishment for life benefits". The service etiquette is detailed to "the first smile"

The staff of the Zhanshan Sanatorium held an umbrella to form a "umbrella corridor".

In Liu Yan's mobile phone, there are hundreds of photos of the reception team. One of them has attracted the attention of the reporter: this is a rainy day. The staff has long been lined up with an umbrella to form a "umbrella corridor" to avoid the model workers from being wet in the gap of the umbrella.

"Serving the spirit of the model workers and serving the employee with feelings", this is the service concept that Zhanshan Sanatorium has always adhered to. "We want to integrate the warmth of the" Mother's Family "into every service detail." Said Mao Yong, Secretary of the Party Committee and Dean of Zhanshan Sanatorium.

Send flowers for the model workers at the welcome ceremony.

After continuous exploration and summary, Zhanshan Sanatorium has formed a mature reception system, which implements the "leader responsible system" -accompanied by professional tour guides and medical staff. Differentiated boutique dishes.

"Every time you determine a service project, you must conduct hundreds of practical exercises. The requirements for service etiquette have been detailed to the first smile when you see the model workers. Long Li Linhai said.

On August 8th, the day of the Jilin Provincial Labor Model therapy Return to arrive, the new crown pneumonia epidemic occurred, and the model workers had to rest in the hotel and wait for the flow.

The heart -warming birthday cake and psychological health course "Cloud Live".

During this time, the Zhanshan Sanatorium not only arranged psychological health, Ba Duanjin and other online courses for the model workers, but also carefully matched the meals with both hometown and Qingdao flavors. The card soothing emotions. The two model workers also spent an unforgettable "cloud" birthday party.

After "unsealed" the models, the schedule was compressed to 4 days. After repeatedly adjusted more than 10 strokes, Zhanshan Sanioscope determined the ultimate plan -to ensure that the modeling project that experienced the most in the shortest time made the trip to Qingdao without regrets.

In 2022, the National Model of Labor Surgery gave a banner to Zhanshan Sanatorium.

Take the initiative to dry their clothes for recuperating employees, prepare sunscreen supplies in summer, check the body for employees every day ... detailed services to make Zhashan Saniosainer's "circle powder" countless. Since 2020, the nursing home has received more than 14,000 retreating and recuperation of more than 14,000 people, received 21 faces of Jinqi, and thanked 124 pieces such as letter and parting.

Participate in market competition, find a rice bowl by yourself

"I will talk about my business" at the event site.

"Develop a big customer visit plan", "adjust the performance assessment of employees, and stimulate the enthusiasm of each business personnel" ... On September 8th, in the "My Business" campaign held in Zhanshan Sanatorium, Wang Xia Reporting the market development work since this year, members of the sanatorium team and the head of the business department asked questions on the spot.

Such a scene of "practicing internal skills" frequently staged in Zhanshan Sanios.

Guide the treatment of eight Duan Jin in the morning training of recuperation.

The nursing home has organized employees to go to Hangzhou, Jilin and other places for professional exchanges in nursing reception and business expansion. At present, a total of 34 employees in the hospital hold health managers, psychological counselors, national second -level athletes, national first -level athletes and other majors. Certificate.

In order to participate in market competition, I found a rice bowl by myself. Zhanshan Sanatorium established the marketing department of the marketing department and the planning department as early as 2011. According to the different regions and industries, the "point -to -point" maintenance customer resources were "point -to -point".

Faced with the impact of the new crown pneumonia's epidemic, Zhanshan Saniosaire transferred the market focus to the province and medical examination business. Over the past three years, Zhanshan Sanatorium has "not loses anti -profit". After the start of the nationwide labor treatment and recuperation work this year, the sanatorium received the national labor model recuperation reception plan in 7 provinces.

Zhanshan Sanatorium Health Sports Car Inspection Enter the countryside.

In the court of Zhanshan Sanatorium, there is a modern "big guy" -healthy sports car. This is a modern equipment for the sanatorium in order to achieve physical examinations, send healthy enterprises, and purchase rural areas in 2019.

"Market -oriented results must be reflected in public welfare services." Mao Yong told reporters that in recent years, the sanatorium has completed a total of 203,774 health examinations, establishing big data for health management for 200,000 employees, and a healthy physical examination of more than 36,000 kilometers.

Reporter | Yang Mingqing Zhang Ye

Edit | Chen Xiaoyan Luo Juan Wang Weizheng

Gongdao 327 Push

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