Chengdu Health and Health Commission answered questions about the current local epidemic prevention and control problem

At present, in the critical period of emergency response to the city's local epidemic, I would like to thank the citizens to friends to overcome the inconvenience caused by the prevention of epidemic prevention to work and life, actively implement the prevention and control measures of the epidemic, and work together to block the spread of the epidemic. The hotspots of the epidemic prevention and control issues that citizens are concerned about are uniformly answered. The epidemic test is still continuing. Let us work together.

1. Why did the nucleic acid detection system be abnormal during the nucleic acid detection last night? What treatment measures are taken?

Answer: From yesterday afternoon to night, the city's nucleic acid detection system was abnormal, resulting in slow detection progress. The rainy night was cool, the masses lined up for a long time, and the front -line testers were hard to stick to it. We feel the same, feel anxious, and deeply guilty, sincerely accept social criticism, express the most sincere apology to the people in the city, and thank the public for their full understanding and strong support.

At around 17:30 on September 2nd, the Chengdu nucleic acid detection system was insufficient to estimate the short -term and large concurrency volume, which caused the system to be stuck. After the failure, we immediately organized the professional and technical team to investigate the reasons together with the contractor, and actively repaired. The system gradually recovered after adding multiple servers and optimizing key parameters, but there was still uncertainty. We are trying to solve it. In the next step, Chengdu will take measures such as peak nucleic acid detection and sampling, strengthen system operation monitoring, and strengthen problems in response, and strive to ensure the smooth and smooth detection of nucleic acid detection.

2. In order to ensure the normal life of citizens, which epidemic prevention and control measures need to be temporarily adjusted?

Answer: According to the actual situation, we urgently adjusted the relevant measures on September 3. First, in terms of travel guarantee, citizens and confession personnel hold 48 hours of nucleic acid negative certificates, as well as registration cards, electronic pass permits, etc., can enter and exit communities (courtyards) and public transportation. The second is that citizens can seek medical treatment with 48 hours of nucleic acid negatives. All medical institutions are strictly pre -examination and division. Medical staff guides the masses to seek medical treatment in an orderly manner on the premise of doing their own protection. The third is that in terms of students' enrollment, the Chengdu Education Bureau has issued an emergency notice to schools in a timely manner. On September 2, students who did not perform nucleic acid testing due to nucleic acid detection systems on September 2 did not affect enrollment this year. We will inform parents and students in advance about the requirements of the school's epidemic prevention and control.

3. In order to ensure the smooth progress of the third round of nucleic acid testing, what are the suggestions to citizens and friends?

Answer: We apologize to the majority of citizens and friends again, and express my heartfelt thanks to everyone's understanding and support. Judging from the current situation, the total flow of the total nucleic acid testing of the nucleic acid test is large and the test tasks are heavy. Please ask the citizens to participate in the nucleic acid test in order in order Children, the elderly and other special groups, as well as the staff participating in the urban operation and guarantee staff give priority to testing. Please do a good job of personal protection during the period, keep one meter distance, and wear masks throughout the journey. Go home immediately after the test, stay in the community, and gather together.

4. From September 1st to September 4th, how should individual citizens test nucleic acid testing in an orderly manner?

Answer: According to the unified deployment of the Chengdu epidemic prevention and control headquarters, the whole region will be tested throughout the city from September 1st to September 4th. During the period, the district will suspend the convenient nucleic acid sampling point, the sampling point and the medical institution sampling point and the medical institution Entering Sichuan is the normally openness point. The sampling point reserved during the testing of the whole staff is that the personnel inspection personnel are willing to inspect the inspection only provided only the mixed pipe sampling services (except for the national regulations such as pornographic, secret, and sub -intercourse).

Citizen friends are requested to participate in the test and personal protection in an orderly manner according to the local town (street) and village (community) notice. The nucleic acid sampling test is free, and the report time is generally within 24 hours. The result is slow due to the large number of nucleic acid detection. Please wait patiently. Please forgive me, thank you for your support and understanding of the epidemic prevention and control work!

5. Citizens report that the results of "Tianfu Health" have not been released, but they received the "negative" text message from the nucleic acid result issued by "12320". Can the SMS make up for the problem of not being issued in time?

Answer: Due to the large recent nucleic acid detection workload and occasional instability of the nucleic acid detection system, the feedback of nucleic acid testing may not be timely feedback on the health code. The "12320" nucleic acid detection results SMS can be used as a voucher for nucleic acid detection results.

6. What are the consequences of citizens if they are not completed 3 days 3 times?

Answer: During the epidemic prevention process, citizens have the main responsibility of epidemic prevention and control, and they must actively cooperate with the community (community) for nucleic acid testing. If serious consequences are caused by failing to fulfill the responsibility of the subject of personal prevention and control, the relevant legal responsibilities shall be investigated according to the situation.

7. During the testing of the whole member nucleic acid, if your health code is given yellow code, what should I do?

Answer: After being given yellow code, there is no need to panic. Please do the relevant matters according to the content of the SMS prompt.

First, we must immediately actively report to the territorial community/village (hotel, hotel) to maintain smooth communication and actively cooperate with management.

Second, we must wear a mask to do personal protection. Do not go to the crowd -intensive places, do not take public transport.

Third, we must adhere to three days and three inspections. If you are a principle of home staff, please go out without going out, just test nucleic acid testing according to arrangements in the community (in the courtyard); if you are guaranteed to urban operators, please go to the "yellow code" personnel nucleic acid test in time Detection of designated medical institutions. 8. How to ensure the medical needs of key groups such as elderly people, pregnant women and other key groups during the test of nucleic acid in the city?

Answer: Further strengthen medical services during the prevention and control of the epidemic, Chengdu and districts (cities) and counties have established a complete epidemic prevention and control medical emergency rescue solution to ensure that special key crowd medical services guarantee work under emergency situations, please follow the streets, please follow the streets. The requirements of town, community, and villages should be reported and applied.

9. What should I do if you compare the trajectory of you and local epidemic cases?

Answer: Please report to the community and units (or hotels) to the community and units (or hotels) overlap with the case trajectory, and receive three nucleic acid detection (interval 24 hours) within three days.

10. What are the latest (back) Ronghe policy?

Answer: Come (return) policy: within 7 days, there are Tibet, Hainan, Xinjiang, Qinghai and Yunnan Province, Kunming City, Dalian, Liaoning Province, Shenzhen, and Daqing City, Shenzhen, and Heilongjiang Province. Policy execution (please pay attention to the management policies of the personnel announced by Health Chengdu officially published daily); other areas outside the province (return) Rong personnel strictly implement the requirements of "entering Sichuan" and report to the community, villages, and units (hotels). All provinces (return) of the province (back) of the provinces of aviation, railway, and highways must scan the "entering Sichuan code" and implement 3 days and 2 inspections. Before the results of nucleic acid testing have not been released, they must not go out or gather.

Other cities in the province (back) Rong personnel insist on doing a good job of health monitoring, and conduct two nucleic acid tests within 3 days; those who have a 7 -day residence history of the county (city, district) who have occurred in a local epidemic should come in advance. Register to report to the destination community (village), and implement the prevention and control policy of the epidemic in accordance with regulations.

Li Rong policy: Non -necessary without Li Rong. At present, the personnel need to be linked to the 24 -hour kernel detection negative certificate (the time issued according to the results of the nucleic acid testing). Li Rong's friends must provide a 24 -hour kernel test negative certificate at the airport and station. At the same time, please understand the destination epidemic prevention and control policy in advance, and cooperate with the implementation of the epidemic prevention and control measures in accordance with the requirements.

Chengdu Daily Jinguan Journalist Wang Jingyu Editor He Qixie Intern Editor Lu Yarui Source Health Chengdu Guanwei

- END -