Purchase "heart service", let hospital policies and quality care parallel

According to the requirements of the National Medical Insurance Bureau and the provincial price department, the disposable supplies during the hospitalization of patients must be prepared by themselves. In order to facilitate hospitalization patients with inconvenient shopping, the Hunan Provincial People's Hospital intervened in the second ward of vascular surgery to launch shopping guides and purchasing services to win unanimous praise from patients and family members.

The 75 -year -old Wang Dad in Loudi, Hunan was admitted to the hospital due to the arteriosclerotic occlusion in the lower limbs. His son worked in a foreign country and was accompanied by his wife. My wife does not know online, I do n’t understand Mandarin, I am not familiar with the surrounding environment of the hospital. In addition, my father is in pain and unbearable, and I am worried that I ca n’t buy daily necessities.

After understanding the situation, the responsible nurse Huang Aizhen immediately reported to the nurse's chief Hu Qin, and arranged for the nurses to buy pillows and urine daily necessities for the elderly, which solved the urgent urgency of the elderly.

Considering that there are many elderly patients in the ward, patients from other places, and patients with critical condition, Hu Qin organized nursing staff overnight to design the "Informing Manual" and "List of Items required", and contacted the manufacturers to rush out.

The contents of the "manual" cover the one -time preparation process, shopping roadmap, and shopping list. Each patient will receive a copy when admitted to the hospital. Local nurses who do not understand will also explain patiently, which greatly facilitates patients and family members.

The small shopping guide and purchasing service brings comfort, peace of mind, and happiness; "heart service" has brought closer the distance of the nursing patients, and also allows the disease prevention and control of the ward area to be implemented smoothly. Put in parallel care with high -quality care.

(Source: Hunan Provincial People's Hospital Liang Hui Huang Aizhen)

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