Zaozhuang City Health and Health Commission takes multiple measures to improve the city's people to see a doctor to see a medical treatment

Luwang, July 21 (Reporter Du Wei, an apprenticeship reporter Li Yanqi) On the morning of July 21, Zaozhuang City held a press conference on "Protecting Health and Satisfaction Zaozhuang" to improve the city's medical treatment. At the meeting, Yang Lei, secretary of the party group, director, director of the Municipal Health and Health Committee, introduced the relevant work situation.

According to Yang Lei, since the 18th National Congress of the Communist Party of China, the level of medical services in Zaozhuang City has steadily improved, and the people's feelings have improved significantly, and the changes of "cure disease" to "cure" to "people's health" have been initially realized. In order to further enhance the patient's medical treatment experience and make patients see a doctor more comfortable and not to block, the Municipal Health and Health Commission conducted a special class of work in the "Mass Seeing a doctor for medical treatment" this year. The Tackling Plan "", takes the most concerned, most direct, and most prominent medical and health service issues that solve the people as the starting point and ending point. The service structure gradually improves the satisfaction of the people.

Improve medical quality. The first is to deepen the reform of the medical and health system. Promote the establishment and improvement of the management system of modern hospitals, and focus on the provincial pilot construction of the Municipal Psychological Health Center and the People's Hospital of Shanting District; improve the gridization of medical consortia, and all 8 public tertiary hospitals lead the formation of different models of medical couplet, 10 The district (city) -level hospitals lead the establishment of the county medical community. The second is to accelerate the training of talents. As of now, the municipal -level medical and health key discipline construction units have sent a total of 102 personnel to study backbone for business backbones. The third is to carry out the ability to improve medical services. The "Zaozhuang City -level Comprehensive Hospital Capacity Improvement Work Plan" was introduced, and the “Zaozhuang City Clinical Specialist Capability Climbing Plan” was deployed to deploy the construction plan of the urban medical group and organized and implemented. The fourth is to establish a sound quality control system. At present, there are 7 provincial clinical key specialties, 64 municipal clinical key specialties, 42 medical courses, 21 specialized alliances, and 46 municipal quality control centers.

Continue to improve medical services. The first is a "scan code", which is effective all day. If you enter the door to the hospital, you can go to the hospital for normal treatment. On the day of the "pass card" (pass), the "pass card" is valid on the day. If you need to enter the hospital related places on the same day, you do not need to scan the code again. The second is "three days of registered management". If the patient fails to obtain the examination results on the day of the consultation, the doctor will re -appointment for the consultation. If the disease involves the disease in the same hospital and the same section of the patient, it will no longer be registered again. The third is to register on time and appointment. The city's 25 or more medical institutions in the city have achieved time-sharing registered in advance through telephone, health Zaozhuang Yun, WeChat public account, etc. Waiting time. The fourth is to carry out extensive help office services. Enrich the non -medical service team and volunteer team, and achieve "some people who go to the hospital, have someone who is hospitalized, someone is accompanied by someone, someone is discharged from the hospital, and someone is visited home." Medical institutions above the second level to carry out help services in the comprehensive service hall, medical technology area, and inpatient office of the outpatient clinic, and be responsible for leading the people to see a doctor for consultation, appointment or accompanying assistance for examinations, admission, discharge procedures, and actively provide pick -up services for discharge patients with demand. , Explore the pilot to visit the patients who are discharged. Fifth, make an appointment and inquire online. Medical institutions above the second level established medical technology inspection intelligent centralized reservation platforms, coordinated and arranged various types of inspection and appointments, and multiple inspection items were completed as possible to avoid patients to and from the hospital multiple times. At present As a result, online query. Municipal Hospital, Municipal Medicine Hospital, and Municipal Maternal and Child Health Hospital have achieved settlement of the clinic.

Pay attention to the elderly. The first is to increase the supply of elderly medical resources. During the "Thirteenth Five -Year Plan" period, there were nine new nursing hospitals in Zaozhuang City, 2 rehabilitation hospitals, 1 elderly sick hospital, and 7 secondary and above comprehensive hospitals. The second is to explore the combination of medical and nourishment. At present, a total of nine medical institutions in the city have been rated as the elderly friendly medical institutions in Zaozhuang City. At the end of 2023, the proportion of medical and nursing institutions that launched smart services in the city will reach more than 80%. The third is to improve the elderly in all aspects. Provide a variety of services such as telephone, network, and on -site appointment, and unblock the registration channels for the elderly, such as family members, relatives and friends; set up the elderly to give priority to the medical window to provide registration, payment, laboratory, inspection, medical insurance reimbursement, (enrollment) hospital office, etc. Quick service. The fourth is to increase the publicity of medical knowledge. In response to the needs of the elderly for medical knowledge, a "expert sitting" column was opened on the TV station. At present, a total of 174 issues and online answers to the audience to seek medical treatment for medical treatment to alleviate the inconvenience of the elderly for medical treatment.

Improve the health service level of maternal and child. The first is the full coverage of critical condition. In March 2021, Zaozhuang City launched the mother -to -child safety action plan and the health promotion action of maternal and child and children, and effectively strengthened the medical care services of the entire process. The second is to continuously improve the service capabilities of maternal and infant safety. The city has set up a total of 10 cure centers for dangerous pregnant women and newborns. The municipal and county -level urgency and critical illness maternal mothers and newborn treatment centers have achieved 100%coverage. The city has 7,272 infants and young children under the age of 3, realizing 1.9 trusts per 1,000 people, and 0.3 requirements for exceeding the province. The third is to strictly implement the "five -color" dynamic management. Comprehensively carry out pregnancy risk assessment and maternal and child safety security work inspections, strengthen pre -marital project management, comprehensively optimize health care during pregnancy, standardize newborn disease screening, further regulate the prevention of AIDS, syphilis, and hepatitis B -maternal infantile communication, rich missionary forms, birth defects, defects of birth defects, birth defects Comprehensive prevention and control advance. The fourth is to continue to improve the health information of women and children. Actively promote the online application of new screening and sieve costs online, and medical certification of birth medicine to improve the convenience of the masses. Zaozhuang Maternal and Child Management Information Platform has been built. Since the system is launched, more than 20,000 new personal files have been built. Realize the standardized management of Maternal and Child Health services in Zaozhuang City and the shared application of maternal and child health data. Fifth, the functional column of the "Maternal and Child Health" is opened. Relying on Zaozhuang City to benefit the people's service platform, open a "maternal and child health care" function column in the WeChat service number of "Health Zaozhuang Yun", and provide citizens with online consultation, online application for birth medicine, electronic mother and child health manual, and maternal and child health care A series of maternal and children's health and public services such as knowledge class. Strengthen the construction of the wind. The first is the innovative complaint report mechanism. Based on the complaints of the health and health administrative departments of all levels and 60 medical institutions at all levels, the "Dean Hotline" and "Code Tucao Tucao" two -dimensional code were opened. The second is to strengthen the construction of wind supervisors. In the city's health and health system, a team of wind and health systems has established a team of wind and health systems. At present, a total of 27 wind supervisors have strengthened social supervision and public opinion supervision through style supervision teams to promote the construction of work style in the health and health industry. The third is to improve the outpatient clinic and hospitalization return service. The return rate of the number of hospitalizations for each medical institution is 100%, and the return visit rate of outpatient patients is set at 5%-20%according to the size of the hospital. Among them, the return visit to the return visit is not less than 60%. Standardize the management of intra -hospital complaints. The fourth is to carry out unreasonable special inspections. Focusing on the prominent problems of affecting the people's seeking medical treatment, the problem of various types of medical institutions at all levels in the city will focus on the "red envelopes" and special rejection actions to renovate the "red envelopes" and deduction. The Municipal Health and Health Commission will carefully investigate and deal with it. Fifth, strengthen medical law enforcement, actively build Zaozhuang's "Blue Shield Action", investigate and deal with 112 cases of medical and health cases in medical institutions, 9 unlicensed medicine and non -medical medical cases, which has effectively safeguarded the health rights and interests of the masses.

Yang Lei emphasized that when serving the people only when it is done, it is not completed. With the strong leadership of the Municipal Party Committee and the Municipal Government, the Zaozhuang City Health and Health Commission will continue to adhere to the voices of the masses as the first signal, use the needs of the masses as the first choice, and the satisfaction of the masses as the first criterion. The work of health and health should be carefully grasped.

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