The campus "barometer", the "three -character classics", the policy "optimizer" ... they all did it!

4,670 questions, 19374 visits,

The "Once asked" applet they created

Become a "barometer" on campus, "decompression valve" for teachers and students

"Fast", "Lian" and "Tong" transshipment "Three Character Sutra"

They are running against the virus

Building an epidemic prevention and control barrier

Nucleic acid sampling, courier entering school, assisting in the treatment

They seek balance between epidemic prevention and teachers and students' needs

Continuous policy optimization

Let us approach them

School Epidemium Prevention and Control Work Leading Group Office

(The following referred to as "Prevention and Control Office")

"Once you ask": Mini Program, a big role

Ask teaching, asking life, and returning home ... In 100 days, 4,670 questions and 19374 visits refreshed the historical record of the mini program "Once I asked".

The "Once question" applet is a "I do a practical business for teachers and students" online volunteer service platform in the theme education of the party branch of the school office in 2019. Problems encountered.

"At 8 pm on March 13th, the school launched the school -closed management of campus, which is a huge change and test for teachers and students of the whole school! The school office is a small team composed of 7 female comrades. Once you ask the 'small program operation team to open up a 24 -hour online teacher and student needs' Birch channel', establish a "daily zero" system of the "teacher -student problem list daily", strive to set up suggestions between teachers and students and schools and schools to communicate. The interoperability bridge of questions and policy consultation, "said Lu Zhe, chief of the general duty room of the school office.

Under the "problem list daily zero" system, the "Once asked" team tried to do all the issues on the day; the proportion of consultations settled on the same day, for individual complex and special circumstances, the prevention and control offices will also actively coordinate, phone calls, calls, calls, phone calls, phone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, telephone calls, calls, calls, telephones, telephone calls, telephone calls, calls, calls. Communicate and try to answer the teachers and students as much as possible.

Behind the applet is actually the guidance and supervision of the school leader. Regarding the feedback of teachers and students on the "Once question", the school's epidemic prevention and control headquarters will analyze and judge at a timely daily scheduling meeting, guide the departments to come up with solutions, clarify the time node, and strengthen the implementation of tasks.

Some departments described that the scheduling would review the "Once question" on the same day. The functional departments of the school have also further strengthened the working mechanism of collaborative cooperation and coordination and linkage. During the epidemic situation, "teachers and students are calling, and schools must be responding."

After the offline teaching is changed to online class, the network traffic is not enough to become a concern for many students. After receiving the feedback from everyone in the background, "Once I asked" immediately coordinated the information office. By actively communicating with the operator, he won the free mobile phone traffic for teachers and students at the school, and urgently developed the Ehall "mobile phone traffic application" WeChat mini program. It is convenient for everyone to apply for application.

Want to eat fruits, can the cafeteria be supplied? After learning about this demand, the Prevention and Control Office immediately contacted the General Affairs Office. From March 14, each canteen increased the supply of fruits such as bananas, apples and oranges. Under the care of the school leaders, the Prevention and Control Office also actively coordinated the external departments, the school league committee and other departments, strived for various out -of -school resources, and realized the "one apple" fruit supply relay.

In late March, in order to effectively respond to solving the common problems reflected by the teachers and students, prevent and control the overall planning of the whole school, revitalize various resources, and launch 20 "permit channels" scheme in the early stage of the epidemic, covering "material transmission", "stylish haircut" "Book Sharing" and "Online India", including 20 different aspects, these solutions have been implemented in campus life in different forms.

With the extension of school time, the needs of teachers and students for medical treatment are increasingly prominent. How to apply for medical treatment and medication has become a problem that many teachers and students care about. The prevention and control offices coordinate the hospital management office and the general affairs office in a timely manner, organize the Affiliated Hospital, and the school hospitals and other relevant departments to establish an Ehall "Special Channel for Medical Consultation" to provide free consultation for teachers and students at schools, and link the academic and large logistics departments Purchase "Life Channel".

At the end of the period, "returning home" became the keywords of hot search. Many Beijing classmates have left a message to report that they have abnormal pop -ups due to the "health treasure", which leads to the unable to buy a return ticket. I hope the school will help solve it. Knowing this situation, the prevention and control offices quickly reported to the Municipal Education Commission, and under the concern of the superior department, they actively organized a summary list to help students return home smoothly.

In addition, a group of high -speed rail departing from Hongqiao to Lanzhou at 6:41 in the morning was also mentioned many times in "Once I asked". Since the high -speed rail returning to Lanzhou at that time was only this class, many students were worried that the school's earliest bus (5 am) may not be able to catch up. Everyone was anxious for this and hoped that the school would help. In order to ensure that the students returned to their hometowns smoothly, the prevention and control office and the General Affairs Office quickly communicated and feedback, and soon opened the flight at 4:30 in the morning. Nucleic acid sampling.

As a "barometer" on the campus, the suggestions on the suggestion on "Once I ask" will be significantly concentrated whenever they encounter a transition or policy adjustment. When encountering everyone's emotional anxiety or some needs that cannot be met for the time being, the Prevention and Control Office will always explain and divert in time. While clearly inform the cause and consequences, try to help the other party solve the difficulties.

In order to better help teachers and students to interpret the campus prevention policy, the prevention and control office also invited the information office to assist in opening the robot recovery function, improve the recovery efficiency, and better serve teachers and students. From scientific research and teaching to living on campus, the contents of the messages on "Once you ask" are all concerns about everyone at all stages. When the number of visits is large, more than 100 messages can be received in the background a day. In order to communicate and coordinate all issues on the day, the staff often work overtime and continue to communicate and coordinate with the department and department. "Behind the applet, the work team led by the Prevention and Control Office, the volunteers and student volunteers to keep on duty online. Establish a rapid response coordination mechanism for the linkage of all departments and departments of the school, solve them one by one, and sell accounts one by one to ensure that the teacher and students will be called, and the school must have a response. "Lu Zhe said.

Personal transfer: humanized guardianship on the road with the virus race

Sometimes on the campus, the bus is connected to the bus on time. A group of teachers and students who received the starting passage are in a full set of second -level protection, and they are in an orderly manner to get on the bus. Before the departure, they had learned how to standardize the full set of second -level protection through videos, and received a warm reminder to understand the transfer process and destination.

"Because it is required to be transferred to a closed -loop transfer, all personnel need second -level protection. The whole process does not get off the car or open the window. This is a key link to ensure safety, so we will remind repeatedly." Wu Qiong, a member of the Prevention and Control Office.

When the first transfer personnel went to the country, in order to connect the isolation of the house, the transfer of the transfer of the transfer office had called more than 30 calls within 3 hours, and with the help of all parties, it was determined that the final transfer isolation point was determined.

"The hotel environment is very good. When you arrive at the local area, you can arrange nucleic acids. You can sleep peacefully. Thank you school!" Late at night that day, the teacher was responsible for sending the news and the transshipment staff arrived at the isolation point smoothly.

That night, no one in the transshipment class had no eyes, and kept waiting for nucleic acid results. At about 8 o'clock the next morning, when I received the news of the first time, the transshipment staff's first nucleic acid results were all negative. At that moment, the stones in everyone's hearts fell to the ground.

From the establishment of a positive infection with the Municipal Education Commission and designated hospitals, to the designated tone of the infection, to the high -speed sharing of information with the current expert group, to the joint work with the special class with nucleic acid screening, establish a ledger mechanism for the internal work of the special class, contact the listing) , Arrange inspection, organizational personnel, dispatch vehicles ... The prevention and control offices have cooperated with relevant departments such as the General Affairs Office, the Studies and Industry Department, the Security Office, the assets Office and other relevant departments, as well as the Shanghai Medical College. Personnel transfer. In the running race with the virus, they also summarized the "Three Characters" of "Fast", "Lian", "Tong", that is, "fast", "multi -party linkage" and "transportation power".

"At the most tense stage of transfer work, I seemed to be in a warfare every day. I have always been a shaft, and I dare not completely relax when I sleep. In an emergency, some comrades slept in the office, and forgetting to eat is also common.

Small humanity arrangement is also an important feature of school transfer. Before each transfer, the prevention and control office will set up a transfer work group to inform you of the request and process in advance. At the same time, you can understand the personnel of the personnel in advance to ensure that each step is not messy.

"Some boys are relatively tall. We will understand everyone in advance and contact the asset laboratory to prepare a large protective suit." Wu Qiong said. When transferring individual dense personnel due to the inconvenience due to illness, the transfer of the transfer to communicate with multiple parties as soon as possible, and after soliciting consent, they arranged for the isolation point of Shanghai with special vehicles to Shanghai. For some ethnic minorities or international students, the prevention and control office will also communicate with the isolation point in advance to provide them with personalized meals.

In addition, the prevention and control office also coordinated the person in charge in each isolation point. While caring about the students' living, they carried out various online lecture activities to enrich everyone's isolation life.

When leaving the isolation point, everyone will also express their gratitude to the local area through videos or writing. "Thank you very much for the support and dedication of the relevant brothers and cities, the relevant departments of Shanghai, and the district where the campus are located.

Policy coordination: The policy behind the details "temperature"

During the epidemic period, the prevention and control office, with the support of various departments, supports the "zero -fifty -five characters" of the "zero -fifty -five characters" of the "zero -fifty -five characters", the overall leading sieve, checking, transferring, elimination, and prevention of epidemics. 10 items, the release of 16 items, and at the same time, together with 10 affiliated hospitals, a nucleic acid sampling team with 32 medical staff as the core and more than 400 faculty volunteers supplemented. , Involved 45 second -level units, a total of 50 streaming specialties, 81 streaming commissioners, and 487 volunteers.

Due to the uncertainty and rapid propagation of Omikon, the prevention and control office has undergone unprecedented huge pressure and challenges in the introduction of policies. "When formulating policies, we must not only follow the requirements of superiors, benchmark the municipal education committee policies, but also meet the needs of teachers and students in accordance with the actual situation of the school. Member Wang Maoyi said.

With the gradual transfer of campus to normalization prevention and control, how to allow teachers and students to measure nucleic acids in an orderly and conveniently in the school? To this end, the Prevention and Control Office further optimizes the setting of the school kernel acid sampling point, and the reasonable design and sampling route is reasonably designed. According to the principle of convenience, to the principle of testing, the students' accommodation teaching and teaching staff office concentrated areas are used as the sampling point. At the same time The place of the place is set at 2000-3000 people. In order to ensure the rapid and efficient development of nucleic acid testing at the school, the prevention and control office conjugated with the information department to develop online appointment mini -programs for the development of nucleic acid testing, and reservations in advance can achieve the queue waiting time for up to 15 minutes. Fully realize online appointments and fast testing. Under normalization of campus, timely and effective emergency response measures are still critical. Which personnel are the secret and secondary connection of cases? Which areas or buildings are involved in the risk of communication? In order to achieve fast, accurate, and scientific staffing, the Prevention and Control Office actively leads the second -level units such as various departments and the departments, and builds a two -level flow link linkage mechanism for the school, and forms a second -level unit streaming team to ensure that the flow adjustment is fast. Response and risk timely judgment. In addition, the Prevention and Control Office also links the experts of the School of Public Health and experts in the urban area of ​​the urban area to train the second -level units, and the volunteer team of the flowing, and the volunteer volunteer team. , Dormitory building layout maps and other basic information, improve the information accounts of full -caliber personnel, and combine conference training and actual combat exercises to achieve a faster response and more accurate traceability.

Finding the best equilibrium between epidemic prevention capabilities and teacher -student needs is the common goal of prevention and control in the work. From the beginning of the epidemic prohibiting express delivery to the school, to the gradual opening of the drug "Life Channel" and the emergency demand materials of the seven types of teachers and students to enter the school, and then the express delivery is fully opened. During the epidemic, we took the initiative to understand the needs of teachers and students, and continuously optimized emergency supplies and courier progress school solutions.

Under the care of the school leaders, the Prevention and Control Office also actively coordinated the Institute of Industry and Information Technology to urgently develop an internal packaging and disinfecting equipment in half a month. Guangdong transportation to Shanghai can effectively improve campus epidemic prevention capacity and better serve teachers and students' needs.

In the past three months, the Prevention and Control Office has adhered to joint prevention and control, has maintained close contact with departments and medical institutions at all levels and medical institutions in urban areas, actively coordinated the resources inside and outside the school, assisted the department of departments to solve the actual difficulties of teachers and students outside the school, provided emergency medical treatment, and purchased medicines. , Transfer, admission and other services more than 160 times, coordinate beds with affiliated hospitals and square cabins to seek medical treatment for teachers and students.

Under the high -intensity work pressure of the school office, prevention and control office, and headquarters office, staying up late is the daily life of the members of the prevention and control office. The trust of employees, this young team with an average age of only 33 is not afraid of challenges and full of fighting spirit.

"Whenever the prevention and control policy is transferred, our phone becomes a working hotline, and WeChat is also full of inquiries and help, but whether it is in questioning policies or practical difficulties, we can do our best, and we must respond." Mao Yu said.

Payment: Rong Media Center

Text: Wang Mengqi

Photo: Qi Xinru, Cheng Zhao, Yang Zhichao, Provided by the respondents, General Affairs Office, School Youth League Committee, etc.

Edit: Zhang Peilin

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