Qiushi Journal ｜ Excerpt: Improve the degree of refinement and quality service level, accelerate the "one card" of social security cards

(Excerpts from "Weaving A Strong Social Security Network" by CPC Leadership Group of the Ministry of Human Resources and Social Security, Qiushi Journal, NO. 03, 2022)

Improve the degree of refinement management and the level of high -quality services, and accelerate the promotion of "one cartoon" of social security cards

We will improve management and services and accelerate the adoption of all-pan

Improve the national unified social insurance public service platform, promote the digital transformation of the social security office, innovate service model, and realize "full data sharing, full service access the Internet", "more data running, and the masses running less legs."

We will improve the nationwide public service platform for social security, promote digitized operations, and innovate service models to realize comprehensive information sharing and full online availability of services, so that people are better served as data do more work.

Continue to promote the integration of social security and public service resources below the province and comprehensive teller system, optimize the continuation of social security relations, and explore the method of settlement of funds across regions.

We will continue to promote resource integration and comprehensive service counters below the provincial level, improve the process for the transfer and continuation of workers’ social security accounts, and explore the process of settling claims on a cross-regional basis.

Strengthen the capacity building of grass -roots social insurance, enrich the service teams of the operation, strengthen the construction of urban communities and township social security organizations, and improve the conditions for running.

We will strengthen social security operations at the primary level, expand service teams, develop social security organizations in urban communities, towns, and townships, and improve operational conditions.

It is necessary to give full play to the comprehensive service function of social security cards, promote the "full business card, online and offline card, and full life cycle card", and gradually realize the "one card" of various residents' services and financial benefit funds.

We will leverage the comprehensive service function of social security cards and work toward ensuring that people can use their cards to access services online and offline throughout the life cycle, making them all-purpose cards for accessing resident services and state benefits.

At the same time, adhere to the traditional service mode and intelligent innovation.

In the meantime, we will control to improve both tractional service channels and intelligent service.

In response to the needs of aging social needs, the offline channels for serving the elderly are unblocked.

Keeping the neededs of seniors in mind, we will develop offLine Avenues to Enable Elderly People to Authorize Third PARTIES to Handle Matters on their Behalf.

We will control to make service, aged-fricedly and server with ever compassing and warmth.

Source: "Seeking" English version

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