Fudan University Yitong Office deepen the digital transformation of universities

Leading the modernization of education with education informatization is a strategic choice for my country's education reform and development in the new era. Focusing on the fundamental tasks of Lindu Shushu, updating the educational concept, changing the education model, and using digital support to support the construction of a high -quality education system, it is a key concept of Shanghai to carry out digital transformation and construction.

As the first batch of education informatization application of education informatization in Shanghai, Fudan University actively explores the digital transformation path of education in the information age, and digitally transforms in accordance with the following four principles: deep integration teaching process to drive talent training reform; Create the environment of three comprehensive education; transform and upgrade the construction model to enhance the ability of intelligence and empowerment; actively help education cooperation and form a cooperative co -construction ecosystem.

In October 2021, the school released the "Fourteenth Five Five -Year Planning Development Outline", which clearly expresses the documents: to accelerate the construction of digital campuses and actively develop the intelligent application of scenes such as teaching, scientific research, and logistics management; One webmark "" Smart Campus Featured Business Card and improve the campus data governance system.

"One Netcom Office" helps the digital transformation of colleges and universities

At present, informatization has become the endogenous variables of education reform. Innovation and innovation and intelligent leadership are its main characteristics. The "One Netcom Office" played the following role in the development of informatization: First, to promote the application innovation situation of all flowers, so In -depth school teaching, scientific research, management, service and other aspects; the second is to promote capacity building, realize platform empowerment and data empowerment, integrate rapidly iterative Internet thinking into the "One Netcom Office", comprehensively govern the data, cover full collection, the whole process, the whole process Management and comprehensive use of a complete life cycle; third, to promote the reconstruction of the school's informatization governance system, change the concept of construction, and integrate the traditional business system before restructuring.

"One Netcom Office" promotes the overall transformation

"One Netcom Office" brings the following overall transformation to the digital transformation of colleges and universities:

1. Realize the transformation of user thinking as a whole

The "One Netcom Office" adheres to the concept of "people -oriented" construction, requires both convenience to teachers and students, but also stands at the perspective of managers and decision makers to help them improve management efficiency and decision -making accuracy. In the later period, the support of the "One Netcom Office" will be more in -depth in management and decision -making. The school will continue to promote the in -depth collaboration of applications and service systems. "Asset management," big "talent training, and" big "logistics management platform platform. The following is a typical application scenario built by Fudan University around the "One Netcom Office":

Periodic service. In response to students' winter and summer vacation applications, the transfer of the relationship between the Communist Party of China, the transfer of the relationship between the Communist Party of China, and the prize -evaluation and evaluation, through the online service processing, the situation of waiting in line during the business peak was avoided.

Large service volume service. For the commonly -run business such as collective hukou student household registration certification materials, school banner applications, and temporary card applications, etc., after streamlining processes and online circulation, the overall work efficiency has been improved.

self service. For query, teacher -student self -service printing business, including Chinese and English transcripts and student status certifications, proofs of employee employees and professional title certificates, proof of transferred from the CCP membership relationship, and collective household registration certificate, etc. To facilitate teachers and students. Involving multiple departments for approval services. Aiming at the approval of lectures on the school meeting, reporting and review of education and training projects, and reporting of asset -domestic trade contracts, the management processes between multiple departments are connected to improve the management efficiency.

In addition, the scope of service objects has also been expanded, which not only includes the teachers and students and functional departments of the school, but also covers off -campus groups such as the public, off -campus review experts, and high school students. , "The Weekend Pioneer School", graduate testing site entry application and other businesses are processed online.

2. Realize the overall change of standardized construction

Establish information construction specifications with the school as the main body. The purpose is to allow any service to access the "One Netcom Office" in a standardized manner. Standardized construction mainly includes data standard specifications, user service access specifications, platform technology docking specifications, and operating logs. Audit specifications, etc.

Taking user service access construction specifications as an example, all businesses in the school must have a unified matters in front of the online service hall, including the competent authority and contact information, handling process descriptions and flowcharts. At the same time, it will also confirm the URL, business service attributes, and service operation scope of business.

3. Realize the role of the role from the builder to the designer

In the early days of informatization, the information department was more of the role of technical guarantee. The needs of application construction mainly rely on business departments to provide. However, with the gradual deepening of construction, it is found that some business needs are not relatively clear. The information office has begun to lead the overall design and construction of the core capacity platform, such as the office hall, data exchange platform, and reservation platform.

In order to deepen the application construction, the school will use the platform construction of the second -level unit office hall this year as the key work of the informationization of the year, and give the second -level unit process construction capabilities to realize the internal approval process of the unit in accordance with its own needs, personalized customization and configuration of the unit; and to make governance governance Good data provides services for secondary units to meet the needs of data use and management of secondary units.

The school -level online service hall fills in the technical platforms such as form, process review and other technical platforms, but the level of informationization of second -level units is uneven. To this end, the Information Office has carried out a series of improvements, including providing general creation forms and process platforms, and providing basic platform use training to the second -level unit administrator. Essence At present, the online service hall of the secondary units presents the following four characteristics: using a process engine with a high maturity, based on the architecture of the existing school -level online service hall process platform, the configuration development can be performed. quick;

The business form configuration is flexible, and the design form, process, view, etc. can be customized according to the needs of the secondary unit;

The task to be handled into the online office hall, uniformly displaying the appropriateness and sending WeChat reminder, the approval is more convenient;

The entrance integration methods are diverse, supporting the docking public account, applet, unit website, etc.

4. From privatization deployment to mixed cloud architecture transformation

Incorporating the public cloud service into the "One Netcom Office" is specifically reflected in the following points:

In terms of system availability, the introduction of public cloud monitoring services, through monitoring nodes of different locations and networks of different operators around the world, to detect key applications of schools to improve system operation efficiency;

Explore the deployment of hybrid cloud architecture in the key business system, such as Elearning, the first domestic university's first mixed cloud deployment, to increase the platform's concurrent service capabilities to 30 times;

Support teaching and scientific research and school services through cloud document services to enhance collaboration and sharing capabilities;

Use public cloud resources to perceive the information service experience of users, and build a full -link application performance cloud monitoring system, as shown in Figure 1.

Figure 1 Significance of the full -link application performance cloud supervision system

Data empowerment "One Netcom Office" digital transformation

Through the changes in the above four aspects, the connotation of the "One Netcom Office" is more abundant, and the data has also been given deeper value. In addition, the school's information department has invested a series of tasks to promote the data ecology:

1. Build a smart campus data platform

The school has planned to build a smart campus data platform in 2018. As shown in Figure 2, the bottom layer of the platform is a traditional database, including business system databases, formatting file collection systems, and various log data, and then integrate, store and analyze all data, and finally provide data services for front -end applications. In addition, the school also builds a data governance platform and introduced educational data management measures to ensure data standard specifications and platform safe operation.

Figure 2 Smart Campus Data Platform Planning

2. Construction of the main data sharing exchange platform

The school began to build the main data sharing exchange platform in 2002. It shared data through ODI synchronization technology and API interfaces, and provided support for the efficient opening of data between the core business systems of the school's functional departments.

3. Build a data base

The construction of data base is also a key manifestation of data empowerment. As shown in Figure 3, by combing the data source, the data entering the lake and entering the warehouse, standardized data can better support the application of the upper -level information system; by establishing the "smart campus data cloud" One directory "platform, combing data resources of functional departments, and on the data market. As of now, the platform has released a total of 512 data lists to collect 331 data directory of 31 departments in the school's functions.

Figure 3 Data base signal

The platform empowers the digital transformation of the "One Netcom Office"

The "One Netcom Office" helps the digital transformation of colleges and universities is also reflected in the empowerment of the platform, making the common function of the application into a general platform, which has the characteristics of flexibility, initiative, and low cost. Specifically reflected in the following aspects:

1. The school optimizes the platform service aggregation. Taking the process platform and the appointment platform as an example, on the one hand, the two original services are associated with the two original services, which are associated with the approval of the appointment before approval or the appointment before the appointment. Realize service aggregation with the management entrance to enhance the user experience.

2. By providing standard interfaces, the platform's task centers and message centers are unified. Improve the third -party system push task, including task names, task IDs, task links, participants, PCs or mobile tasks URLs, etc.; Provide message sending templates to support mail, SMS, and WeChat. The implementation of this work has greatly enhanced the work experience of users and approved.

In addition, the platform also conducted construction exploration in electronic signing, integrating offline service terminals, intelligent Q & A platforms, and universal questionnaire platforms.

"One Netcom Office" supports the prevention and control management and service of the epidemic situation

Since March 2022, due to the impact of the epidemic, Shanghai universities have become online teaching. The "One Netcom Office" under the normalization of the epidemic prevention and control faces new challenges: higher response time requirements, faster application requirements, no system concurrent pressure, and more critical service stability. For this reason, the school has conducted the following construction optimization:

1. Construct a full -caliber "Ping An Campus" in -school process with a temperature. Through the joint defense and control daily control system, the authentication of the entry control of the school control is verified to ensure that the trajectory of all admitted personnel can be clearly query. Relying on the application data to fully automatically open or close the authority in real time, the management department does not run the leg; if there is any authority adjustment, the user will automatically notify the user as soon as possible to realize the teachers and students do not run.

2. Carry out streaming traceability work through the "Ping An Fudan" cockpit to help the epidemic prevention and control and refined management. The school collects data collection through three ways: non -perception, accompaniment, and interface capture. Without disturbing the normal study and life of teachers and students, the elements such as personnel, time, health, and place are associated to provide epidemic prevention file query , Track information query, close -up personnel associated inquiry and other services. 3. Optimize the whole process management of the school's dining process to achieve the full process of teacher -student ordering and system statistics distribution data, to volunteer distribution or on -site meals. In order to facilitate the order of teachers and students, the school invests in 13 people, and uses existing platforms and technologies in a very short period of time to centralize the development of food or ordering small procedures, and finally form a complete service chain. It is a test of high concurrency pressure of over 1,000 people per minute.

In addition, the school has optimized the school bus appointment platform, intelligent Q & A robot, and venue code to improve the learning and living experience of teachers and students under special circumstances.

Think and outlook

In the future, Fudan University will gradually explore the "one -Netcom office" situation with higher freedom of freedom along along the idea of ​​"increasing matters and simple processes", which will break through the following aspects:

1. Innovative application. Continue to promote the "one -Netcom office" from "capable" to "easy -to -do" to achieve the scope of user "love" matters; from the perspective of user perspective Construction; Empower the "One Netcom Office" from the school to the college, build the college hall, improve the information construction of the college, and improve the level of independent management of the college.

2. Raise the level of governance. Data empowering the modernization of campus governance, realizing the transformation from human -intensive to human -computer interaction, from experience judgment to data analysis, and active discovery from passive disposal to active discovery.

3. Safety and guarantee. Combining AI and big data analysis and other technologies to achieve automatic analysis, automatic reporting, automatic processing and automatic feedback of key school conditions data.

4. Data fusion. Provide analysis and visual presentation of teaching, scientific research, campus life, school management and other data; realize a form of personal information to fill in a table to reduce repeated reporting and improve the quality of data.

5. Based on the steps. Realize the construction of general technology platforms and continuously improve infrastructure.

Author: Zhang Kai (Campus Informatization Office of Fudan University)

Editor -in -chief: Chen Rong

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