Shanghai Zito Education All Education Park was suspended, and the "retreat 3%first" plan attracted parents to dissatisfy, and multiple departments intervened

↑ The childcare institution map is icphoto

Red Star News reporter 丨 Song Xinze Du Yuquan Intern 丨 Zhang Yu Shi Yu Zeng Yi

Responsible editor 丨 Editor Deng Yiguang 丨 Xiao Ziqi

Recently, many nursery parks under Shanghai Zito Education Technology (Group) Co., Ltd. have been exposed to the tuition fees that have not been refunded after the suspension.

Red Star reporter contacted several parents, one of the parents Wang Wei told the reporter that he was owed to Tuition for 20,000 yuan by Ruibei Totor Park, Putuo District, Shanghai. Wang Wei and other parents have complained to the District Education Bureau, Police Station, Shanghai Education Bureau and other relevant departments.

On August 9, the official public account of Zito Education issued a notice stating that because of the epidemic, Zito Tori Anti -Guanyan has stopped opening up from August 7th. Work and promise that the course refund will be a lot, and employee compensation will be in place as soon as possible.

On August 18, the Putuo District Education Bureau responded to the parents' issues on the official website of the Shanghai Letters and Calls Office, saying that the relevant person in charge of the public security, streets, and market interviews with Shanghai Zito Education Technology (Group) Co., Ltd. Zito Education Technology Co., Ltd. do a good job of parental refund.

On August 18, Red Star reporter called Shanghai Zito Education Technology (Group) Co., Ltd.

Shanghai Zito Education's care park was "closed down"

Some parents have paid only 9 days for their children for half a year

Wang Wei, who had paid fees in the Ruoba Care Park in Putuo District, told reporters that his child was unable to go to kindergarten because he was under the age of three. Wang Wei usually went to work and had no time to take care of his child. According to his understanding, most parents who paid in the Ruibei Care Park, like him, originally wanted their children to go to public kindergarten care classes, but because of the small number, they turned to find private education institutions filing in the Education Bureau. Essence

In December 2021, Wang Wei learned about Zito Education. Because he saw the Ruoba Caeshuan Park had recorded in the Education Bureau, he felt more reliable, so he paid 6,800 yuan for one and a half months. In February 2022, when the child was preparing to class, he paid another 25,000 yuan and paid a total of 6 and a half months of tuition. Wang Wei recalled that at the time, the Rubica Tuoyuan Park promised that the courses would be completed. The contract provided by Wang Wei shows that when the school cannot be refunded when the school cannot provide services, it states that if the child cannot continue to study due to health reasons, it can be refunded. If the class consumed by the student accounts for one -third (one -third of) in the church (including one -third), it can be refunded 50%of the paid fee; if it accounts for more than one -third, but it does not reach half, it can be refunded to 30 paid fees 30 30 %; Consumed less than half of the lessons, without refunding any fees.

In Wang Wei's opinion, the class experience of Ruibei Carey Park is very good. It can not only take care of the child's life during the day, but also teach children some knowledge. It is to accompany the baby to develop intelligence, do games, and know some common sense of life. "

Due to the epidemic, the Ruibei Catering Park closed the park in March this year. Wang Wei said that at that time, the childcare park told parents that when the epidemic was over and the government agreed, the park was opened, and the course time extended backwards.

But Wang Wei did not wait for the re -class notification, but waited for the closure notice. On July 24, the enrollment teacher in the park called him, saying that due to poor management, the school did not run. There were two solutions in the remaining courses. Wang Wei chose a refund and was informed by the park to arrange a refund of the backline and get it back to private items.

But a week later, Ruibei Cabin Yutai told Wang Wei that he could not refund directly, but instead refunded it in installments. According to Wang Wei, the garden said that the refund of 3%was paid at the end of August, and the remaining 97%would be paid before August 31, 2023. "They did not say the reason why they only paid 3%for the first time, did not talk about it. When will you retreat, how much return, and how many periods will justify us, let our parents sign this refund agreement for three days before August 3rd. This refund plan can be obtained. "

↑ The list of arrears of parental statistics

Another parent Pan Yue came into contact with Zito Education in June 2022. Pan Yue's child is less than half a year old. He is a baby -year -old baby. Because he failed to enter the public care park, he chose another Beibei bear childcare of Zito Education. In Pan Yue's inquiries, The nursery is listed in the information publication form of the Pudong New District Education Bureau in the Pudong New District Education Bureau in 2022.

In Beibei's park, the enrollment teacher told Pan Yue that the childcare fee was 5,400 yuan a month, and the meal fee was 300 yuan a month. Considering the epidemic factors, Pan Yue only paid the cost of 6 months, but before the class was suspended in Beibei Park, her child took only 9 days.

On the evening of August 6, Pan Yue was informed by the Beibei Bear Tobuki Park, because the epidemic and capital turnover were not spiritual. The park will suspend the class emergency on August 8th, and at the same time, the installment refund plan will be sent to her. Pan Yue said that before the class was suspended, no abnormalities in the park were found, and she could not accept such a refund plan.

All childcare parks "phase" stopped business

Employees responded that the company did not have "running" and "bankruptcy"

Tianyancha shows that Shanghai Zito Education Technology (Group) Co., Ltd. was established in 2019 and is mainly engaged in science and technology promotion and application service industry. The company's registered capital is RMB 5 million. A total of 8 support companies under the company, with a subsidy amount of 500,000 yuan or 1 million yuan. It is worth noting that in December 2021, the legal representative of the company was changed from the founder Li Yanyi to Zhang Xue. Zhang Xue Communist Party is the legal representative of 24 companies, of which Shanghai Dezhong Construction Group Co., Ltd. (once used: Shanghai Aijia Construction Engineering Co., Ltd.) was listed as a broken trust company by the Supreme People's Court and was from April 2022 Multi -local courts are enforced. Among the 24 companies, the ultimate beneficiaries and suspected actual controller of the enterprises were Li Yanyi.

The official public account of Zito Education shows that Shanghai Zito Education Technology (Group) Co., Ltd. provides high-quality full-time care services for children aged 0-3. Four of them are located in Pudong New District. The reporter conducted inquiries on the "Shanghai under 3 years old child care service management platform" and found that except for Qingpu Zixi Tutorbirth, the remaining 7 care parks were qualified for education for profit -seeking institutions.

In addition to the nursery parks that have been closed above, on August 9, the official public account of Zito Education issued a notice saying that due to the epidemic reasons, Zi Teng Tuoyuki has stopped opening up from August 7th. Essence

On August 18, Red Star reporter called Shanghai Zito Education Technology Group Co., Ltd. The wiring staff said that the company does not have the "running, bankruptcy" of the Internet. It will record the relevant content and reflect the relevant colleagues, and will give a reply later. As of press time, Red Star reporters have not received a reply.

↑ Public announcement

The reporter inquired about the "Interim Measures for the Management of Children's Trust Institutions under the age of 3" and found that the management and supervision of nursery institutions involved multiple departments. The street office and township governments are responsible for the comprehensive supervision of the implementation of childcare services; the education department takes the lead to manage the city's nursery service work, supervise management and business guidance to the nursery institutions; The registration and management of the profit -itating custody institution (excluding the nursery point) in the administrative area, investigate and deal with the acts that violate relevant laws and regulations in accordance with the law; Institutional pricing guidance and supervision and management of toll behaviors.

In terms of chapters of the above method in Article 22 of the charging management, it is clearly stipulated that the nursery institution (excluding the nursery point) shall charge a monthly care service fee, and at the same time shall be announced to the society Wait. For charging items, standards and refund methods, etc., the supervision and inspection of the market supervision and management department and business authority of the district shall be accepted.

On August 16, 17 departments including the National Health and Health Commission and the National Development and Reform Commission issued the "Guiding Opinions on Further Importing and Implementing Active Paternal Support Measures". Services supply and reduce the operating costs of childcare institutions. Improve the policies of land, housing, finance, finance, talent, and encourage localities to support inclusive care institutions. The use of water for the use of water for educational institutions is performed at the price of residents' living categories. Encourage social capital to set up a development fund for education services and provide credit increase support to the nursery industry. All localities shall establish a special situation of emergency response mechanisms such as the shutdown of childcare institutions, and implement the rescue policies of nursery enterprises during the epidemic.

"Retire 3%first, finish one year" plan quotes parents dissatisfaction

The three talks have not reached a consensus, and the relevant departments have been involved

After receiving a refund notice from the Beibei Bear Totor Park on August 6, Pan Yue began to count the refund and number of parents of the Parents Park in Beibei Bear Totor. She found that all the nursery parks of Zito Education were closed, and more and more parents began to reflect the problem of refund.

According to Pan Yue, as one of the parent representatives, she had two talks with the relevant person in charge of Zito Education.

For the first time on the morning of August 8th, the supervisor Pan Qi, the supervisor of Zito Education Group, and the representatives of the rights protection parent. The plan given is still 3%of the cost of not yet class. Essence

Parents do not agree with such a refund plan. They are also worried that Zito Fang will make hands and feet on the contract. The contract photo provided by a parent shows that the in -right corner of the refund contract indicates that "except for the signing of this document, all handwriting content is invalid", and The specific amount that should be retired is handwritten.

According to Pan Yue, parents require Zito Education to refund 50%of the tuition fees, not 3%. Ms. Xue Ping, a shareholder of Zito Education Group, uses personal assets as a guarantee; Zito Education Group and Aijia Real Estate issued The written supplementary agreement proves that they are the parent company of the signing park, undertake the liability for compensation in the park and make a guarantee.

In the first talks, Zito Fang disagreed the requirements of parents.

↑ The refund agreement provided by the parents, the upper right corner indicates that "except for the signing of this document, all handwriting content is invalid"

At 10 am on the 9th, in the conference room of the Zito Education Group, the Zito, the relevant government departments, and the parent representatives conducted a second talk.

Pan Yue recalled, "Some people from the police station and the street communicate with us on the spot. However, the government functional department responds to us that they can not handle this matter now, and can only be reported step by step." The parent representative at the scene asked the representative of Zito to represent many sharp questions. The representative of the Zito Fang either said silently or said that there was only the solution to sign. On August 9, the official public account of Zito Education issued a notice saying that due to the epidemic, Zi Teng Tuoyuki has stopped operating in phase on August 7th. The work and promise, the course refund will be a lot, and employee compensation will be in place as soon as possible.

On August 11, several parties had a third talk, but did not achieve substantial progress. Wang Wei also participated in the talks. He told reporters that the two representatives of the Education Bureau of the Pudong New District participated in the third talks. Parents at the scene had physical conflicts and language conflicts with people who maintained order, and some parents were taken away from the scene.

According to Shanghai Radio and Television Station on August 11, Jiang Yan, director of promotion of Zito Education Brand, said that 3%of the refund content in the agreement is the funds that the company can raise. The amount of the two is compensated.

记者注意到，上海市普陀区教育局在上海市信访办官网回应了家长的问题：普陀区托育服务指导中心已于2022年7月29日，8月1日，8月10日联合公安、 The street, the market interviewed the relevant person in charge of Shanghai Zito Education Technology Co., Ltd. to learn about Shanghai Zito Education Technology Co., Ltd. as the first operation status. The limited company should do a good job in the refund of the relevant subsequent parents. The Putuo District Care Service Guidance Center has entrusted the young office to the municipal education. It is also recommended that you retain relevant evidence through judicial channels to rational rights in accordance with the law.

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