Informatization application service exploration of Xi'an University of Electronic Science and Technology

In accordance with the "large platform, small front -end, mobile, rich ecology" model, Western Power does a good job of system support, integration, and innovation in the top -level planning, clarify management rights and responsibilities in implementation, and uniform service entrances.

The information construction of Xi'an University of Electronic Science and Technology (hereinafter referred to as "Western Power") adheres to the "user -oriented, responding quickly", finding a position in the overall development of the school, and everyone who exerts the "first leader" owner's spirit and do a good job of informatization. "Screws" allows informatization to help school connotative development, realize digital transformation, and build a smart campus service ecosystem.

System promotion

In recent years, Western Power has attached great importance to information construction, comprehensively enhanced information cognition, actively promoted the implementation of the results of informatization workers, and promoted business reform with informationization and integration of service innovation.

Find a strategic positioning in the overall situation

The implementation of the school's strategic mission and the improvement of teacher -student service experience are inseparable from informatization. Western Power consists of informationization and legalization, professionalization, and internationalization as the core force of driving schools to develop the "artificial intelligence+education" university. Informatization, as one of the "four modernizations", not only supports and leads the construction of other "three modernizations", but also forms internal circulation with other "three modernizations", continuously promotes and enhance each other, and jointly promotes the high -quality development of the school's cause.

The "first leader" literacy from top to bottom

Western Power proposed that informatization is not a matter of a department of an information network technology center, but a real "first -hander" project. That is, from the leadership of the school to the majority of teachers and students, everyone is a "first leader". They must make the responsibility of the "first leader" from different perspectives to promote the school's information development and digital transformation. The top -down "first -to -bottom" information work literacy requires the objective and accurate decision analysis of the "first leader". The first -hand "service experience anytime, anywhere. From this to break the barriers of the department, the information service has changed from "looking for a school" to "find a school", from passive services to active services.

"Full -quantity" implementation of multi -party linkage

In the implementation of informatization work, Western Power adopts the "full -scale" policy of multi -party linkage to improve the system design and straighten out the working mechanism. The school set up a leading group of network security and informatization work, set up an informatization promotion office to form a system of education informatization work system for leading group decision -making, information promotion office coordination, and implementation of various departments.

Among them, the Informatization Office is responsible for the planning, supervision, evaluation, and funding for overall informationization of the school.

The information network technology center is fully responsible for the construction of various technical architecture design and technical standards, and do a good job of data sharing and service integration to ensure network security. As a result, the information network technology center is not only a coach, and to guide and support the construction of the business system of various business departments; it is also a athlete to accept the supervision and evaluation of the informatization office. At present, the personnel team of the center is actively realizing the transformation, demanding that it is "understanding business" and "fine professionalism", becoming a highly capable high -capacity full -stack technical team.

At the same time, the school has made substantial investment in informatization construction, and provides resources from the full -dimensional dimensions of policies, manpower, and funds. Under the endogenous driving force of the development of information development and development trends, and the goal of "doing a good job for teachers and students", Western Power Internal and Outside, the output of information services is done, and the informationization of teachers and students' teaching and scientific research Support the level, promote the change of management services, improve efficiency and efficiency, and achieve "a good place."

After the emergence, the school established the development business department in 2020 to integrate the number of contact data centers and the network center quickly incubation industry, improve service innovation, make unified management and technical support for business standards, and cooperate with the various business departments of the school to work together Build a smart service ecology and jointly support the construction of school information.

"It is better to plan for the rain, and dig out well without thirst." Informatization work is like "Maozhu grows". It needs to take root in the foundation and lay out in advance in order to be stable and fast. Under the requirements of the normalized epidemic prevention and control, we must take into account the long -term planning and short -term landing, "steadily and comprehensive" the medical prevention and control system, and "fast and accurate" to make various types of nucleic acid monitoring service accounts.

Explore and practice

According to the school policy policy, Western Electric, in accordance with the model of "large platforms, small front -end, mobile, rich ecology", to make system support, integration, and innovation in the top -level planning; clear management and responsibility in implementation of landing, and uniform service entrances.

In addition to the basic support for the composition of basic networks and data, the construction of information services in Western Power is mainly carried out from three dimensions, as shown in Figure 1, from the bottom to the top: the base tool construction targeting the governance capacity improvement, The construction of school -level systems with the goal of public service and the construction of user portals with accurate unification. Different portals and platforms conduct customized development and design in accordance with the unified planning of the school. Through the aggregation of data and the linkage of messages, all types of services can be seamlessly connected and transformed without perception of users.

Figure 1 The Informatization Construction Architecture of Xi'an University of Electronic Science and Technology

The construction concept of the above -mentioned "policy guidance and unified planning" is clarified. The following is the four aspects of "service -driven", "application traction", "tool empowerment", and "fusion of the industry" to display Western electricity exploration and practice.

Service -driven

West Electric launched a service portal of a Netcom Office in 2019 to optimize the service from users to achieve "reduction of materials, table reductions, reduction links, process reductions, and minus times." For example, in the process of doing business optimization with the Propaganda Department, the information network technology center first sorted out the four applications: important event application, important guest information reporting filing, LED large -screen information release application, and foreign -related personnel approval filing. The offline business of the class uses the process tools to realize the onlineization of business; then it is found that these fragmented events are closely related, so the linkage business department has conducted process optimization and transformation, integrating the four application forms into one. In this way, users need to initiate four matters applications and have been approved by four approval. Now they only need to submit a table and pass a approval to complete.

Through this method, West Electric has completely sorted out various service matters of teachers and students online and offline, rational lists, subtraction, and excellent processes, and strive to do online and do it online. Service experience and management efficiency. At present, on multiple portals, the entire school has settled in 31 departments and re -built 181 core processes. Taking the undergraduate hospital as an example, undergraduate affairs such as "undergraduate students invited to sell leave", "epidemic report", "enrollment registration" and "education and teaching" have been optimized and launched. The dimension process is processed online. At present, more than 95%of the school's core business has been online.

Application traction

In the face of so many campus applications, how to make users have a more friendly and intelligent experience while not feeling messy? To this end, West Electric actively promotes multi -end integration construction, and uses data aggregation and business integration to carry out business and data through PC portals, mobile portals, self -service printing, smart customer service, etc. One Netcom Office of the PC end. All core businesses need to build mobile applications and integrate them to mobile portals. All the form vouchers are integrated into the unified output of the self -service printing platform. All nodes realize the standardized management and sending of the message. The second is to integrate all matters, information, policies, systems, and news to smart customer service, build a special team to maintain and update the knowledge base, and run the operational thinking throughout. The third is to uniform management and labeling all service matters, and at the same time label personnel to achieve accurate matching of matters with personnel.

Reference empowerment

Through the research and development, teachers and students have a lot of personalized needs. Although these personalized needs are small, the use scenarios are more focused on the daily life of teachers and students. Therefore, the information network technology center encapsulates the tools and is lightly open to all departments and teachers and students, and provides technical training and guidance to allow the tools to be shared by teachers and students of the whole school. This further simplifies and standardized the process of doing work, enhanced the convenience and satisfaction of service, and helped the smart campus informatization and sustainable development.

Fusion of the industry

Two years ago, West Electric launched the "one table" project. "One table" solves the problem of data and "people", so that all teachers and students can manage and view personal data in one stop, so as to achieve unified personal data management, unified management of one source, and accurate business needs Matching has played an important role in solving teacher and student personal data and business coupling.

Specifically, teachers and students do not need to care about the only source of the data, who will review after initiating errors, who will maintain the update data, but only need to check their own data and school. The table "and the business system have a strong coupling to make data correction, effect, and update. For various downstream business scenarios such as job title review, staff level, various awards application assessment, teachers and students do not need to fill in the data over and over again, but only need to be confirmed on the "one table". The downstream data is that the downstream data is the data. It can be accurately brought out, which greatly solves the problem of "repeating the form" of teachers and students. Taking the "Title Review" as an example, although the scope of service scope of professional title review is only a few hundred people each year, the governance fields are related to more than 400 core data of teachers and students, and the amount of data has reached 318,000. Through the "one table", 95%of the data in professional title review will automatically bring out without filling in the report.

"One table" serves various businesses through data governance, and then forced data governance through business services to form a precise endogenous cycle. As a typical demonstration of the integration of the industry, the "one watch" continued to carry out in Western Power, and continued to be in -depth and improved, which has successfully supported the two -round business period.

As shown in Figure 2, with the continuous construction and data governance projects of the data of the data, the current list of data assets of West Electric has been basically clear, the division of power and responsibility is clear, and the flow process is clear and visible. Realize the full amount of core data, the full life cycle management, the continuous iteration of the personal data of individuals, and the basic real -time sharing of data simultaneously. Earlier, more access to the data in the data was resulting data; now, driven by business needs, more process data is connected in full amount to support the construction of the application -side task center and service efficiency monitoring.

Figure 2 data governance process of Xi'an University of Electronic Science and Technology

Scene sharing

In the process of promoting the construction of smart campuses, West Electric has continuously created a wealth of application and service ecology and builds a vivid case scenario. The following scenes are typical cases.

Cover the multi -end user to reach, realize cross -system integration operations

In 2021, West Electric Construction of Intelligent Operations Center (IOC). As shown in Figure 3, through the large -screen visual, medium -screen management, and small screen -available models, the Internet of Things equipment is used to build virtualization campuses, and the school operates in real time, covering apartments, classrooms, laboratories, fire security, etc. Multiple scenarios to build a collaborative scenario guarantee model for the "full linkage" department. Figure 3 Intelligent Operation Center (IOC) of Xi'an University of Electronic Science and Technology (IOC)

Flexible creation of online micro -systems, realizing low -code application systems

Western Power uses independent construction, information export, and accurate authorization to create online micro -systems. For example, through the "one table" 0 code decoupled data, permissions, and business, the website asset management micro system is quickly constructed to achieve accurate management of classification and division; Investigation, information survey, etc., quickly cope with various types of information collection and service ledger under the prevention and control of the normalization epidemic.

Initially, the Information Network Technology Center will actively contact the business department to incubate and go online. Now, once the business department has relevant needs, it will contact the center to seek fast use tools and platforms as soon as possible. All departments "twist into a rope" to help each other promote the construction of business systems.

Application service display a account, build a teacher -student data system in school

Western Power reinterprets and aggregates the effective data of each dimension to form a application service display ledger. At present, the "epidemic prevention and control", "classroom use", "student safety", "account service" and other topics have been built. Extract more refined services.

Author: Shi Tian (Information Network Technology Center of Xi'an University of Electronic Science and Technology)

Editor -in -chief: Xiang Yang

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