How does universities build an information -based part -time team?

Compared with foreign universities, technical personnel and service personnel equipped by IT departments at home universities are generally inadequate, and the number of teachers and students per capita is far behind first -class universities [1]. With the continuous advancement of colleges and universities and the continuous expansion of the depth and breadth of application, the reality of insufficient construction of full -time information teams is even more prominent:

On the one hand, the business puts forward higher requirements for the ability of full -time information personnel. It is necessary to have excellent technology and certain business knowledge. At the same time, it must also have the ability to manage and organize coordination. On the other hand, it is The mechanism is still relatively old, the talent introduction is difficult, and the marginalization is serious. The issues faced by the full -time professional team of colleges and universities are mentioned in related papers in the past 10 years, indicating that the problem is universal and consistent, and it has become a constraints for the promotion of informatization work in colleges and universities. See Table 1 in detail.

Table 1 Relevant papers or discussions in the past 10 years mentioning the situation facing problems

In response to the needs of business development, more and more non -dedicated personnel participated in informatization work and formed a part -time information team of colleges and universities to play an indispensable role. It is necessary to pay enough attention to colleges and universities, and it is necessary to carry out targeted research and analysis.

The definition and classification of part -time information team

The well -known university -part -time information team generally refers to the "college network information officer" [8] or "part -time information staff scattered in the party and government management department and teaching and research units [1]. Nowadays, the group of personnel participating in informationization work is far beyond this scope, which specifically includes types of information leadership decision -making, development planning, organizational coordination, construction guarantee, and information business operations. See Table 2.

Table 2 Classification of part -time information team

The pyramid architecture of part -time information team

According to the classification of the part -time information team, as well as the working level, the frequency of participation in the work, the number of team staff, and the working hours, the part -time information team of colleges and universities has formed a system structure of a pyramid -like pyramid, as shown in Figure 1.

Figure 1 The pyramid architecture of the part -time information team

Among them, the leadership decision -making team is generally announced by the school through negotiating coordination agencies, and a regular work conference is held to conduct discussions decisions in one year. The members are leaders of school leaders and important functions (locations). The type and organizational coordination team is generally established inside the units in the school and has corresponding part -time positions. It is responsible for or participating in informatization related work within the unit. Informatization work needs to be set up in one unit;

The construction guarantee team relies on the school's information platform or system construction and continuous operation guarantee. The scale of such personnel continues to expand with the informatization project; Forces, according to the needs of business processing or specific procedures in the system, they continue to participate and participate in it from time to time. From the perspective of the number and investment time of personnel, they are the most.

The college part -time information team has become an important part of the IT team of colleges and universities. From a whole, the part -time team at different levels is with the full -time team of the school's information department to play a good complementary advantage:

The leadership decision -making team has a wide range of control in the direction of vision and informatization construction, which can guide the information department to better carry out information construction at the school level;

Development planning and organizational coordination teams are the backbone of each unit. They are familiar with the various situations of their units. They can provide the school's information departments with various first -hand sharing information of various units, and they can also use various trainings carried out by the school's information department. , Exchange, learn and publicize, grasp the overall information construction of the school and the development trend, and effectively promote and support the information construction of the unit where the unit is located;

Construction guarantee information team is the main force of the current construction of information project systems in colleges and universities. They support the construction and operation of the school's information platforms or systems. They work under the requirements of the technical guidance and standardized management of the school's information department;

The business operating team is the basis for the continuous operation of the school's systems and online processes. When there is a problem with the operation of various operations, it will communicate closely with the school to ensure that the service is effectively advanced.

Part -time information team construction existing problems

The three levels of organizational, coordination, construction guarantee, and business operation are the most active and most participating groups among part -time information teams. At present, there are still four issues in the construction of such part -time information teams:

1. The positioning of the part -time information team is not clear. There are large differences in the demand for part -time information teams in various universities. It is more about the requirements of the information department and set up corresponding teams in various functional departments or colleges. There is a large deviation of the understanding of position positioning in each unit.

2. Insufficient informatization team personnel are not equipped. Similar personnel who are similar to the development planning type and organizational coordination type are basically configured each unit, but the functions of organizational coordination, construction guarantee, and business operating type often have many overlap. One person's multi -post is generally generally postponed exist.

3. Part -time information team lacks effective assessment mechanisms. Part -time information teams are divided into different management departments. They work at different levels. They do not have specific assessment indicators and lack a clear assessment mechanism. The enthusiasm and initiative of personnel are not high.

4. The overall technical level and ability of the part -time information team needs to be strengthened. On the one hand, the technical capabilities of the part -time information team are uneven, and the technical capabilities are generally weak. When communicating with the personnel of the information department, the construction or operation and maintenance manufacturer of the information department, there are poor communication, unclear expressions, and inaccurate grasps. On the other hand, the technical thinking of part -time information teams is not strong, and inadequate control is not enough in terms of resource integration, process optimization, and decision -making support. Part -time information team construction suggestion

In order to better play the efficiency of the part -time information team, it is recommended to find countermeasures from the following four aspects:

1. Give full play to the role of the central hub of the information department. At the level of the construction of part -time information team, the information department needs to give full play to:

First, the management measures for part -time information teams are introduced to regulate the development of teams. Dalian University of Technology introduced the "Administrative Measures for Informatization Teams" in 2018, which clarified the development planning type (person in charge of information) and organizational coordination (informatization (informatization (informatization (informatization) Specialty) The construction requirements of the team;

Second, rely on the resources and information that you have grasped to open up the informationization of the part -time information team; third, integrate the various resources scattered in the school, do a good job of the establishment of basic platforms and service platforms, and provide the foundation for the construction of the informationization teams at all levels Support; fourth, do the technical leadership of information construction, and introduce advanced technologies such as 5G, blockchain, cloud computing, the Internet of Things, and artificial intelligence.

2. Strengthen the implementation of the informatization work assessment mechanism of second -level units. The part -time information team does not have a group of fixed personnel and has changed greatly, but basically it is managed by a specific secondary unit. By establishing and strengthening the informationization work assessment mechanism of second -level units, the construction of part -time information teams in all units can be effectively promoted. In the specific implementation, according to the different characteristics of the campus of the campus, the functions of the agency, and the college of the school, different information work assessment indicators and execution mechanisms can be formed. At the same time Informatization work target responsibility and performance assessment system ".

3. Clarify the responsibilities and requirements of the post -part -time information team. From the level of schools, second -level units, platforms/systems, and process services, the post responsibilities and relevant requirements of the part -time information team participating in the work are clearly disclosed by appropriate ways, such as the website of the information department, the websites of all second -level units, and the websites of all second -level units, and the websites of all second -level units, and the websites of all second -level units, and the websites of all second -level units, and the websites of all second -level units, and the websites of all second -level units, and the websites of all second -level units, and the websites of all second -level units, and the websites of all second -level units, and the websites of all second -level units. Platform/system introduction and service process description are made public.

4. Use the means of living informatization. Part -time information team working hours, content, and forms are relatively scattered. Through informatization, it can effectively resolve related issues:

On the one hand, the construction of information construction management information systems to achieve the standardization, process, and platformization of informatization business; on the other hand, providing basic data support for part -time information teams at all levels through informatization, and providing leadership for decision -making levels to provide leadership levels The function of the cockpit provides the overall informatization construction of the unit for development planning and organizational coordination teams, and provides a platform or system full life cycle and operating environment for the construction of a guarantee team to assist in implementing the decision -making of each level of decision -making , Better participate in informatization related work.

references

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[2] 静 [[, Sheng Xiaoguang, Shi Jiayuan. Talk about strengthening the construction and management of university information professional teams [J]. Modern education equipment, 2010 (3): 16-18.

[3] Gao Jing, Tu Qinghua. Talk about the management of information professionals in universities [J]. Computer era, 2013 (10): 56-58.

[4] Chen Hewan. Talk about the cultivation and management of the informatization team of colleges and universities [J]. Technology style, 2013 (14): 254.

[5] Li Zaoshui, Zheng Zengguo, wishing Tai Tai. Talk about the construction of professional talent teams in the informationization of colleges and universities [J]. Fujian Computer, 2015, 31 (3): 129-130.

[6] Quarterly, Xiong Xudong, Liu Bin. Talk about the construction and management of the information technology team of colleges and universities [J]. Fujian Computer, 2016, 32 (7): 158-159.

[7] Ma Shuwen, Qian Kun. Research on the management of talent team in information construction in colleges and universities [J]. Volkswagen Technology, 2019, 21 (10): 119-120, 150.

[8] Lai Yanbin. Explain the construction of network information officers in my country [J]. China Education Information Technology, 2015 (1): 29-31.

Author: Guo Xiaoming Zhang Peng Yang Yumeng Shan Yuting (Dalian University of Technology Network and Information Center)

Editor -in -chief: Chen Rong

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