Women's soldiers: "To make ordinary simplicity is success"
Author:Xilu Qiangjun Time:2022.09.22
The "Model Models of Jian Gong" on the media
Source: Gansu, China
"The Women's Soldiers let the youth bloom on a three -foot machine -the" Model Model Connection of the Western Army of the Western Theater "
Machine room duty
The Western Theater's Army's journey is a glorious company with the "post -90s" and "post -00s" new generation of female soldiers. In the past 70 years, the officials and soldiers have continued to inherit the red gene of "loyalty to pass the order and win the win". The Women's Soldiers' victory was glorious, and the company ran out of the group of first -class first -class merits and two second -class merits, and was awarded the honorary title of "Model Model of Gongs".
Blind practice
"Extremely simplicity is successful" is success. "
Enter 180 Chinese characters in 1 minute, knock out 400 numbers, answer 70 phone numbers, listen to people in 3 seconds, and memorize 100 sets of strange phone numbers in half an hour ...
In 2021, the "post -00s" female soldier Xu Yang, who had just entered the army, was the same as many people who had just come to talk about. They thought that duty was "not a call, who would not!" This is a task that ordinary people can complete.
Today, these tasks that were considered impossible at that time, in her opinion, only met the basic requirements of "going to the teacher". At least half a year of training must be trained, and they are proficient in "brain, ears, mouth, hands" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" and "four skills" " After passing the assessment, you can get your own job number and take a duty position.
Tie sand bags to practice "hand skills"
Although the operator and the user have not met, a standard Mandarin can make users "listen to" and leave a good impression. Recalling the days when the team just came, Xu Yang said: "The female soldiers came from the north and south of the river. When they first arrived, some of the population sounds were heavy, which brought a lot of problems to daily training."
Li Yi is a native of Mianyang, Sichuan. In order to correct his "Trump" pronunciation when he was a major, he hugged a pile of newspapers to find a leader Li Shan every day and asked the squad leader to correct his pronunciation.
Li Shan was on duty at work, and she sat behind her to learn pronunciation. When she was resting from get off work, she chased the newspaper behind Li Shan. Even Li Shan went to wash clothes. She did not let go of her clothes. During that time, Li Shan dreamed at night was a picture of Li Yi read the newspaper.
Two months later, Li Yi's Mandarin has improved significantly. After practicing a bite of Mandarin and gentle and sweet voice in a righteousness, he passed the secondary level certification in the Mandarin test. At the end of the year, she successfully obtained the work number, and now she has grown into the backbone of the company's business.
Xu Yang said that when he first came, he didn't understand, "The people here do not sleep at two or three in the morning." In fact, everyone paid silently at night in order not to fall behind.
Few people have been with the machine all year round, and few people take leave for leave due to physical reasons.
Duty is fighting, and the position is the battlefield. Officers and soldiers know that the operator, as the "center" that uploads, must be "brain work, ears, clever hand skills, and clear mouth." To this end, they insisted on the worries of war to the extreme, the leadership of the victory to the extreme, and mentioning the efficiency of Baotong to the extreme. Everyone has practiced the "stunts" of "memory in the brain, ear -listening to people, hand -can quickly turn around, and clearly express their mouths." Listening to the person, query number in 6 seconds, complete the transfer in 9 seconds, and maintain a "zero interruption, zero report, zero error" more than 1100 times a daily wiring.
"Brain Gong" shows the female soldier on -site memory phone number
"No one in our company tells you‘ I wo n’t know ’”
"My granddaughter has acute gastroenteritis, and my body must not be very painful. Now it is 4 am. I can't contact the hospital. Can you help me contact me?" In a late night, I wish Yinjuan received a call to ensure the user. Without waiting for the completion number, the user's panic and slightly crying sound made her instantly sober.
After hanging up the phone, Zhu Yinjuan immediately called the user to protect the doctor's phone, but no one answered after the passing. She immediately helped contact a nearby hospital and told the patient's situation and the family address to tell the emergency duty doctor. The user returned the phone and told him not to worry. He had contacted the hospital and the ambulance was rushing to the house.
One hour later, the user called again, "The hospital ambulance is very timely, and the child is already infusion. Thank you, a good girl." After listening, I wish Yinjuan's anxious heart.
Afterwards, I wish Yinjuan learned about the specific situation of the army. Because the child's parents were on a business trip, the child was taken care of by the elderly recently. When eating and chatting on weekdays, the family often says that if there is an urgent matter, you can call "1081" for help. The incident suddenly thought of finding "1081" for help.
For the female soldiers of the "1081" station, each station is a duty seat and a fighting position. "When the soldiers can fight, the war will win." This sentence that was written into the company has become a declaration of every officer and soldiers. After the earthquake in Yushu in Qinghai, the company's speaker Kang Guanghua was ordered to protect it before. She forced the altitude to react and overcome the effects of the aftershocks. In 2 days, the more than 2,000 temporary phone numbers and hundreds of rescue sites were forced to reconcile the disaster relief force. Eating and living on a communication car of less than 4 square meters, accurately queried and transferred more than 14,000 times, and completed the communication guarantee task of high standards and high quality.
The same age, different life background. When the youth is gathered under the army, the female soldiers are destined to use smoke to make powder, with camouflage as makeup, and strive to bloom green dreams. The mirror on the machine reminds the female soldiers to keep smiling forever
"No mistakes can be committed once"
Call value is required to be fast, accurate, confidential, and uninterrupted, and strive to be foolproof. In the career of each serving female soldier, the success rate of 99.99%is just a bland number. One of the exceptional mistakes in one of the thousands of thousands, but it seems to be reminded everyone at all times.
One night, a leader of an agency called to transfer to a associate instructor of a camp, and Li Yi, who had been duty for 5 hours, was the first person in the history of the station because of the only turnover error so far to the history of the station.
Just like the old driver who revoked the driver's license to re -examine the driver's license, it is not easy to re -examine the job number. Not only must you re -carry out the hard "four skills" training, but also break through the psychological control of the reference with the recruits. Li Yi did not retract, and carefully memorized the theory, practicing basic skills, and working on the machine.
The work number is allocated in order according to the assessment ranking. What made Li Yi surprise and surprised was that she was turn 35 according to the assessment results. Li Yi said that it is a fate to get the lost work number.
Smiling training
Once, the first -class soldier Xing Tong opened a small difference in the process of receiving the phone call. He did not answer the user in accordance with the prescribed service term. He mistakenly said "good" as "good".
Xing Xintong thought that this mistake had passed this time, but did not expect to be recorded by the squad leader Jia Wenxue when he was routine on the weekend, and he became a typical case when he opened a business meeting at night, criticizing Xingxintong fiercely.
"Just because I said something wrong, so true, as for it?" Xintong Tong, who was criticized, was aggrieved.
After returning to the dormitory after get off work, Jia Wenxue explained the seriousness of the problem: "As a recently passed on to the head of the head, in words and one words, they may affect the accuracy of the instruction conveying, so a word is wrong."
Although the machine is small, the "three armies order" is passed, although the computer is light, China Unicom "commands the nerves". "The direct command of the linkage relationship is smooth, and it is more concerned about the battlefield. Day after day, the seemingly heavy and monotonous telephone transfer work, the relationship is important, and no mistakes can be occurred." When the battlefield, take the duty as a battle.
Ten years of swords, well -known palace. In recent years, the company has successively won the national "March Eight Red Flag Collective" and "Civilized Post". It has been commended as an advanced unit of "Four Iron" by superiors.
China Gansu.com Reporter: Ren Lei
Correspondent: Chen Xiaofei, Liu Qiankun
Chief Supervisor: Do the surplus
Supervision: Sun Guanxi
Chief Editor: Sun Libo
Editor in charge: Zhang Shishui
Editor on duty: Ma Yaohui
- END -
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