Turn on high -quality communication: the crucial 1st minute

When talking about work content, it is generally difficult to say that no one has told us how we should start. Most people have received school education ranging from 14 to 18 years, but no course has told them what kind of opening remarks should be used when talking about work content.

This is no wonder that there will be so many invalid conversations in work.

If it only takes nearly 10 minutes to report to the flagship project, it will take nearly 10 minutes, then there will be problems with communication. Compared to "cultural differences", this problem will bring more serious consequences.

01

The book "The 1st minute of opening high -quality communication" mentioned that as long as we grasp the first minute, each communication in our work can achieve excellent results.

The "1st minute" here starts timing from the time of communication. During the conversation, when the topic was switched from cold to work, time began. There are many books that introduce how to dialogue, how to cultivate talks, and the relationship between the two parties, and some tell you how to leave an excellent first impression of the other person in dating or interviews, and there are many explanations how to open challenging conversations in the correct way. book of.

But no of them tells you how to talk about daily work topics. We may leave a deep first impression on our colleagues, but when the conversation content is switched to work, this impression may be completely destroyed. No matter how much people like you, if you can't make a reason when conveying the information, it will be difficult for you to be respected by others in the workplace.

The way of communication at work will affect the views of others and the acquisition of some opportunities, so the consequences of improper communication methods are quite serious. The way of communication is one of the main reasons that affect the promotion. This situation is particularly obvious when people apply for management positions.

We work for 8 hours a day, and more than 50%of them are used for written or oral communication. The cost of this time is quite high, and all these exchanges and interactions will leave a good or bad impression on others.

Studies have shown that even if your first impression left by others is very bad, as long as you can continue to perform well in the future, your first impression can still be reversed. To change the bad first impression, 8 outstanding performances are needed later to re -establish the image.

This number sounds big, but you need to know that people have to communicate a lot of communication at work, so you don't need to have too long, you may talk 8 times with someone.

For example, if you communicate with a colleague every day, in less than two weeks, you can change your image in the other person's mind, from bad communicationrs to excellent communicationrs. Calculating emails and conferences, you have more communication with others every day, so the time you need to change the impression will be shorter.

If you want to change the other party's impression of you through just eight talks, what do you need to do from the bad or mediocre communicator into an excellent communication person?

In addition, although you may need to pay a certain effort to change your first impression in the minds of colleagues, with the development of your career, when you meet and cooperate with other new colleagues in other teams or new companies, you will have more opportunities to go to Establish your first impression.

So, how to leave an excellent first impression when working with colleagues? As long as these methods are used, over time, they will become your instincts when conveying information, making requests and participating in other daily work communication.

02

Do you have similar experiences when listening to others?

Does this happen often?

After the other party finally explained the intention, did your response to the entire conversation also changed?

Was the two sides spending effective use in this dialogue?

There is another question that is more difficult to answer: Have you ever put on the subject you want to discuss, and forget the situation that the other party understands is different from me?

This also means that during the conversation, our opening method lacks organicity and vaguely.

Obviously, the following problems in many jobs have the following problems:

Failure to provide background information.

The subject of the conversation is not clear what the theme of the conversation is.

The purpose of communication is unclear.

The interview object is not clear why the information will be told.

The speed of cutting into the theme is too slow. The speaker shared a lot of information and took too long to cut into key content. Two or more themes are mixed together. The speaker wants to discuss two or more themes, but does not clearly express what these themes are.

If you can use three short words as the opening remarks of dialogue, the above questions can be avoided. When communicating at work, if you want to have a clear opening remarks, the following content is essential:

Background: We want the theme of the discussion. Thousands of themes in the world can be discussed, and we are now planning to discuss this one.

Intent: What do you want the other party to do after receiving your information.

Key information: The most important part of the content you are about to express (summary).

No matter what the theme of the discussion is, no matter who is talking, no matter who is listening, these elements are the same. These three elements must be used in accordance with the correct order to constitute the communication framework:

Giving the communication framework before explaining the details is the simplest and most effective way for the conversation objects to do well. The communication framework allows the conversation object to clearly understand the purpose of the conversation from the beginning.

Clear and clear communication frameworks can ensure that the other party seize the core idea of ​​the conversation after a few words.

The communication framework should not exceed three sentences, and the expression should be completed in 15 seconds.

The first minute of any conversation is crucial, which directly affects the success of the conversation. The first minute of the conversation determines the participation, understanding, and next actions of the object of the conversation. If the conversation is not clear and clear, the object of conversation may be puzzled, and we feel that we are wasting time, and we cannot get the results we want.

The method described in this book is relatively simple. As long as you spend more time practice and application, you can be handy. Design the communication framework before each conversation, and then outline the specific content. Since then, we can talk more and more concisely every day to help us save several times, so that the conversation in our work is clearer, effective, and more constructive.

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