Online data running legs, offline commissioner help!Keqiao Public Security "Cloud Gang Office" makes the masses work more worry -free

"Grandma Li, who lives in Keqiao District Qixian Street, needs to make up for a resident's household registration book." In early June, Ma Qingqing, a policeman of the Cyber ​​Center of the Keqiao District Branch of the Shaoxing Public Security Bureau, received the remote connection of the helper Chen Tianfu Immediately start the business for Grandma Li. In just 4 minutes, the "Cloud Gang Office" service platform runs the household registration book to make up the business for Grandma Li.

The "Cloud Gang Office" service platform is a newly launched convenient innovation measure launched by the Public Security Bureau of Keqiao District. Since the beginning of this year, under the traction of digital reforms, the Public Security Bureau of Keqiao District has focused on sorting out 105 high -frequency business matters including household registration, traffic management, entry and exit, and public security. The in -depth integration of information technology and public security business has realized the business of the businesses and the full process of processing.

While digital empowerment, the Public Security Branch of Keqiao District strives to open up the "last mile" of serving the masses, especially for people who are inconvenient to move and do not use mobile phones. "Construction, set up 376 fixed gangs, built the" cloud gang office "network covering the entire district, and formulated and introduced the" Workers 'Service Specifications of the Cloud Gang Office' of the Keqiao District of Shaoxing Public Security Bureau ". After business training, the name helper can provide better -quality helper services for people with demand.

"In the past, when the police walked to the village, they would bring the villagers' business to the village party and mass service center or police station for agency, and then send a certificate to the door." The "Cloud Gang Office 'service platform, the masses can use their own mobile phones or come to our help points, directly face face -to -face video communication with the staff of the online center center, and click on the mobile phone to complete the business processing."

In addition, the Public Security Bureau of Keqiao District has continuously improved the "Cloud Gang Office" supporting system, and established mechanisms such as collaborative linkage, comprehensive assessment, and business research and judgment. Wei Guoxing, director of the Cyber ​​Center of the Public Security Branch of Keqiao District, said that through systematic construction, improvement of mechanism, and resource integration to bring a better care experience to the masses. Since the April pilot, the "Cloud Gang Office" service platform has accepted 381 services, with an average of 4 minutes and 15 seconds in handling, and serving 446 people.

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