Zero running cars, black screen or black heart?

Author: Luo Bicycle

These days, if there is no consumer "campaign" without consumers, it seems not complete.

On the opening of the Chongqing Auto Show on June 25, the new automotive brand brand zero -run car booth burst out of the owner's rights protection incident. Judging from the on -site video on the Internet, a lady wearing a dress holds a paper with a "zero -run new car on the day of the day, repairs for half a month, and changing two major components, promising to withdraw from the car and regret", in zero zero, in zero Running the booth before the car.

Later, the plot was just like the past auto show protection incident. The on -site security personnel immediately took out a huge black cloth, blocking the female owner of the rights protection, and staged a real "leading speed".

And with the continuous fermentation of related videos and pictures on the Internet,#zero sports car owners also rushed on Weibo hot search because of the black screen Chongqing car exhibition protection#.

Looking at the increasingly intense, Zero -running cars had to stand out. According to multiple media reports, Zero Running cars responded to the incident:

"After verification, the problem of the user's complaint at the auto show site has been resolved. Store inspections have found that the vehicle's smart cockpit faults and or order for customers. After arriving, the store has completed the replacement of the fault parts for the user as soon as possible. It is proposed to pay the travel fee for users, but unfortunately the customer fails to accept the plan. The store will continue to actively communicate with customers and strive to reach an agreement as soon as possible. "

In order to calm down the storm, in order to give the public an explanation, zero -running cars do respond to this matter in time, but this set of statements to buy or not buy it is not the final say, but also depends on the owner himself. At present, the above -mentioned rights protection car owners have not responded publicly.

However, from the information disclosed by the above -mentioned rights protection car owners, it mainly points out the two aspects of zero -run cars. One is the black screen, and the other is that the promise is not fulfilled.

Among them, on the issue of "black screen", this incident is not a "case".

According to the recall announcement disclosed by the State Administration of Market Supervision and Administration on October 10, 2020, the zero -running car recalled 150 2019 zero -run S01 produced from June 27, 2019 to December 31, 2019. One of the reasons for the recall is that the vehicle generates the BUG due to the optimization of the instrument software resources, which may cause the black screen of the instrument in the driving.

It is worth mentioning that Zero Run S01 is the first model of Zero Running Motors. The model began to deliver to users on June 28, 2019. In May 2020, which was delivered less than a year, the car was still in a collective rights protection incident.

The first batch of car owners of Zero Running Cars collectively issued an open letter to Zhejiang Zero Running Technology Co., Ltd., hoping that manufacturers can solve the "braking system failure, power system failure, vehicle system failure, main control screen black screen, vehicle shutdown for no reason" and so on. " Several vehicle problems inside.

As for the issue of "promise not to be redeemed", the author noticed that a third -party car quality evaluation platform, car quality network, received a total of 229 complaints about zero -run cars, of which 123 were posted with "promise not cash out" Tag of. In these 123 complaints about the "promise not to be available", most of the feedback is that the zero -run car "fails to deliver the vehicle on time", and a small part of the feedback is that the zero -run car has "the sales commitment is not available" or "the service commitment is not available" The problem.

In fact, Zero Running Automobile was established in 2015. It is a technology -based smart electric vehicle company under Zhejiang Zero Running Technology Co., Ltd.. The business scope covers smart electric vehicle design, research and development, intelligent driving, motor electrical control, battery system development As well as cloud computing -based car networking solutions, there are four models of Zero -run S01, Zero Run T03, Zero Run C11 and Zero Run C01.

The brand awareness of Zero Running Cars is far from "Wei Xiaoli", but recently, Zero -run Cars has "mixed" small achievements among new automotive brands.

According to the official delivery data, Zero Running Cars first achieved the first monthly delivery of the monthly delivery exceeded the 10,000 Tai Gates in March this year. The position of the sales champion champion. Even on Tuesday, Zero Running Cars also officially announced the good news of the tens of thousands of production cars from zero -running cars.

But if the quality is not closed and consumers do not buy it, what can I take for a few running?

Zero running hard, you might as well take a look at your own quality control and service first.

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