Insurance shows great love, Guo Ren Insurance enters the community to carry out the elderly condolences

Ninety -nine Chongyang, accompanied by a long time. On September 27, the National Ren Insurance Union Luohu District Financial Services Department and Guiyuan Street Datanglong Community Workstation officially launched the "Nine -time Police Public Welfare and Party Construction Joint Community" activities, and walked into the community to carry out special condolences for veterans and elderly people. As one of the important parts of the company's first customer service festival in 2022, this event not only promoted the traditional virtue of respecting the Chinese nation, loving the elderly, and helping the elderly. A vivid practice of love.

Deep care of love warm the elderly heart

During the event, the condolences came to the Datang Long Community, talked with 5 elderly people, gave them greetings to Chongyang Festival, and asked their life in depth in the exchange, listening to their voices , Advocate that they establish a healthy and optimistic belief. While telling the elderly to pay attention to taking care of their bodies, the team also gave them the Chung Yeung Festival condolences, making the old people feel the care and warmth from the social family.

When talking and living conditions, the old people's words are kind, warm and simple. During the conversation, they deeply felt the sincere greetings brought by the condolences of the condolences. They were moved, and each smiling and embarrassing. They also thanked the country's insurance and help.

Ma Changming, general manager of the Shenzhen Branch of the National Ren Ren Insurance, said in the event that paying attention to the needs of the elderly and providing more services for the elderly and the elderly are the obligations and responsibilities of the insurance industry. "In the future, the company will pay more attention to the health and life of the elderly, strive to build the social atmosphere of pension, filial piety, and respect for the elderly, so that the elderly will always feel the warm care of the insurance industry and the public about them, and further enhance their sense of gain and happiness. Feeling and security. "

Huang Tuo, Director of the Financial Services Department of Luohu District, said that the event actively practiced the traditional virtues of the Chinese nation respecting the elderly, respecting the elderly, and loving the elderly. It deeply reflects the industry's responsibility and temperature.

Innovate consumer service

This condolences are a new model of the "Near neighboring party building" by National Insurance to actively explore the "near neighboring party building". In the form of a general score linkage, it is an in -depth manifestation of the new era of civilized practice activities. It is also an important part of the company's first customer service festival series theme activities.

In September, National Ren Insurance launched the first customer service festival with the theme of "letter · Ren" in Shenzhen. It will fully upgrade the customer service experience and start a new era of consumer services to fully highlight the social responsibility of the enterprise and actively serve the real economy Create more value for the development of the city.

The event will last for 2 months, covering more than 200 cities in 26 branches across the country. It aims to allow consumers to experience the company's high -quality services in multi -dimensional and multi -aspects. It is stable and promoting consumption, and it is firm as a "stabilizer" and an economic "booster".

In recent years, National Ren Insurance has continuously innovated and made breakthroughs in the improvement of customer service. It has carried out special tasks such as optimization of mini -program service modules, standardization of service hotline, and "sending small procedures" to achieve customer satisfaction. In -depth consumers, establish a "customer listening day" mechanism, and use "country I" as the carrier to strengthen online empowerment and customer operation capabilities.

"The opening of the first customer service festival will sound the company's customer operating service system comprehensive transformation." Deng Ke, president of Guo Ren Insurance, said that "customer -centric" is not only a commitment to consumers, but also for the company itself. It is required that the country will strive to create a service brand and core competitiveness, continue to improve the quality of service, listen to customer voice sincerely, and continuously improve consumer satisfaction.

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