so close!Xiaopeng Automobile Auxiliary Driving Highway suddenly withdrew many times!The owner asked ...

In the state of high -speed driving, the Xiaopeng P5 car display suddenly jumped out of the "traffic signs recognition function cannot be available", "auxiliary driving NGP has exited", "lane departure early warning function failure" and so on. At the same time, the speed drops quickly ...

Recalling the situation where Xiaopeng P5 cars defeated on the highway, Mr. Xie, the owner, was worried. "This car has only been driving for more than 4 months. It has stumbled many times on the highway. Quality issues."

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High -speed driving

Xiaopeng NGP suddenly withdraws from the suddenly many times

On April 29 this year, Mr. Xie spent 230,000 yuan to buy a Xiaopeng P5 car from Guangzhou Xiaopeng Automobile Technology Co., Ltd. (hereinafter referred to as Xiaopeng Company). On the day of picking up the car, Mr. Xie paid 125,000 yuan to buy NGP intelligent navigation auxiliary driving bags.

"At that time, the salesperson said that NGP perceived the environment around the vehicle through multiple cameras and multiple radars on the car to control the automotive vehicle. Because I often run highways, considering the convenience and safety of driving, the convenience and safety of driving are considering the convenience and safety of driving I bought this auxiliary driver bag. "

However, Mr. Xie did not expect that the car appeared in the state of high -speed driving. NGP automatically exited.

On July 4th, Mr. Xie was driving the car at a speed of about 90 km/h at the Sixth Ring Road, Southeast Beijing. The car suddenly issued an alarm "Please take over immediately, the NGP has exited", and the display screen immediately jumped out of the "traffic signs recognition function cannot be indispensable. "" Auxiliary driving NGP has exited "," lane deviation from warning functional failure "," lane deviation from inhibitory function failure "and so on.

At the same time, the speed drops from about 90 km/h to about 50 km/h. At this time, he reacted that the vehicle was stunned. He quickly stepped on the accelerator pedal and the vehicle was starting again.

This is the first time that the vehicle has occurred NGP withdrawal. Mr. Xie immediately contacted Xiaopeng Company Beijing Lai Guangying 4S store staff. The other party said that the three -eyed camera in front of the rearview mirror in the car was dirty, causing the NGP function to withdraw. Mr. Xie raised his objection: the camera was sealed in the box, and the person couldn't touch it. How could it be dirty?

Mr. Xie's picture

After that, when Mr. Xie drove a car on the high -speed road in Beijing, he repeatedly exited NGP. On July 21, Mr. Xie drove the car to Xiaopeng Company Beijing Lai Guangying 4S store to check the NGP exit problem. The staff of the 4S shop told him that there were no problems with the three -eyed camera, radar, etc. responsible for perceiving the state of the vehicle.

On August 21, Mr. Xie drove on the city road. Without the NGP auxiliary driving function, the vehicle display suddenly jumped out of the "front -to -three -eyed camera failure, the auxiliary driving function could not be available". The results of the inspection are inconsistent.

Mr. Xie has contacted Xiaopeng Company and 4S shops many times. The other party analyzed a variety of possibilities: the camera may be dirty, it may be caused by sunlight, and it may be a loophole in the NGP software system. The 4S shop proposes to update the software system, but it cannot guarantee that the problem of the automatic exit of NGP can be solved after updating the system.

Xiaopeng said the reason for withdrawal is the occasional strong light

Not the quality of the camera

What is the reason for the frequent exit of the NGP intelligent auxiliary driving system? Xiaopeng replied to the "China Consumer Daily" reporter that "the high -speed NGP withdrawn from the high -speed NGP with strong light interference because of the three -eye camera". Xiaopeng also said that due to the vehicle's driving process, the three -eye camera encountered a direct light from a certain angle, which caused an error to report an error. This situation belongs to the normal light physical phenomenon and is not a camera quality problem.

For the reporter's proposal, "How many times did Mr. Xie's Xiaopeng P5 cars fail in total, and when the time" "Can the NGP system be exited? Peng Company did not answer.

A staff member of Xiaopeng Company told reporters that when facing strong light, the car's three -eyed camera will prompt the sight to be blocked and then exit the NGP. The forced withdrawal of the auxiliary driving is to avoid the driver's excessive relying on the auxiliary technology, causing misjudgment in the technical amblyopia scenario.

Car owner question

There are hidden safety hazards in NGP automatic exit

Mr. Xie did not agree with Xiaopeng Automobile. He believes that the car is driving on the road. The top three -eyed camera at the top of the windshield will inevitably be illuminated by strong light. If there is no sign of exit due to strong light, the auxiliary driving system is too fragile. Moreover, when the sun is dazzling, the driver's sight is blocked. It is precisely when the driving system is required to play a role, and the design that the strong light is exited is contrary to the actual needs.

Mr. Xie told reporters that before using the NGP system, the owner needs to learn the use of NGP and test it. Only after the test is passed, the system can be used. However, neither the study videos and the exam mentioned that the strong light irradiation may lead to the exit of NGP.

The reporter checked the use specifications of the NGP and found that when it comes to rain and snow, when there is a sudden rush, a static vehicle and an object in front, the front car of the front vehicle, the construction road section, etc., the driver should take over the vehicle in time and did not mention strong light irradiation. It may cause NGP to exit.

In the test, the test questions involved in the reasons for the exit of NGP include "which scenario is not suitable for using NGP" and "when using NGP, and when you encounter the following scenarios, you should immediately take over the vehicle.""Wait, it did not mention strong light in its answer."The NGP function can only be used in the expressway and high -speed roads in some cities. NGP exits without warning, resulting in a sudden stall of vehicles driving at high speeds, and there is a great hidden safety hazard."Solving strong light irradiation can cause the problem of NGP withdrawal.

"China Consumer Daily" reporter will continue to pay attention to this matter.

Produced by Chinese Consumer Newspaper New Media Editorial Department

Source/China Consumer News · China Consumer Network Reporter/Wan Xiaodong

Edit/Pei Ying

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