Yantai citizens buy new cars with "strange diseases" and go straight to "run off"

Qilu.com · Lightning News, September 14th, Mr. Yong, a citizen of Yantai, bought a car, but the car made him a little troublesome. The new car could not run straight, and he ran off.

Mr. Yao's Iveco car was bought for more than 130,000 yuan in June this year. After driving for less than a month, he found that the new car had a problem. Mr. Yao told reporters: "I grabbed the steering wheel, and ran about 100 meters forward on the straight road. It always ran to the right."

The reporter and Mr. Yao tested on a safe road and found that there was indeed a biased phenomenon when the car was driving in a straight line. "It is relatively fast at high speeds, and it is very powerful when running fast, it feels very dangerous." Mr. Yao said that he often runs high speeds. Now the problem of this car has affected driving safety.

After discovering the problem, Mr. Yao quickly contacted the 4S shop he bought, and the other party also repaired the vehicle many times. Mr. Yao said: "They asked for four -wheeled positioning, did 4 times before and after, and then did not do well. In the process, they also made three tie rod adjustments. It has been removed, and it has not been repaired until now. "

Multiple maintenance but the problem has not been resolved. What is going on? The reporter and Mr. Yao came to the 4S shop together. The staff in the store told reporters: "Because this car did not have this problem before, the car had a billed positioning to do well. This car was the first time, and the manufacturer was looking for the reason."

The new car just bought, but I couldn't run a straight road, which has been seriously affected by the normal use of the owner. According to the 4S shop, they have been searching for the reason, so when will Mr. Yao's car be repaired?

"If it is normal, just do a four -wheeled positioning. For example, if the car said as biased, the car should be eaten by the tire, but the tire will be grinded, but it is normal for customers to run these tires." 4S is 4s. "4s." 4S. "4S." 4S. " The shop staff said that they have made four rounds of positioning, but the data displayed are normal.

In response to this situation, the 4S store also adjusted other accessories based on experience and asked the manufacturer to perform technical support, but the problem was still not resolved, and they felt very strange. The staff said: "You loosen this car within 40 meters of the steering wheel, and the steering wheel is running within 100 meters. We are also actively looking for the reason for the customer. Check the reason for the reason. "

Mr. Yao said that he now needs a specific maintenance time, and it has been seriously affected his normal use. The staff said: "I can't say this, the manufacturer's technology department does not give us specific maintenance solutions, I can't tell you this."

The question is, how to repair it, and when it can be repaired, it is unknown now. Mr. Yao said it was difficult to accept such a reply. Mr. Yao said: "It has seriously affected my life and work. If they can't solve this car, I now strongly ask me to return to the car."

In order to promote the solution of the problem, the reporter dialed the manufacturer's customer service phone, which reflected related issues. The customer service staff said: "When we feedback to the regional processing personnel, there will be regional processing personnel to give processing opinions."

The new car has just bought more than two months, and this problem has affected the normal use of the owner. It is hoped that manufacturers and 4S stores can actively solve this problem. At least, a specific maintenance plan and time can be given, so that the owners cannot wait for the future. For this incident, Lightning News will continue to pay attention.