Dongying: GAC Trumpchi GS7 Highway High -speed Road severely car owner's leisurely car owner proposed to replace the engine 4S store to be satisfied?

Qilu.com · Lightning News, September 7th, Mr. Sun, who lives in Dongying, said that he bought a GAC ​​Trumpchi GS7 car a few years ago. When driving on a high speed, the vehicle had a failure. At that time, he could scare him. It's right. What's going on?

Owner: The engine disassembly is seriously required to be replaced for free

"The engine water temperature is overheated and the exhaust system is faulty. I was on the high -speed road at the time, and I didn't dare to stop." Mr. Sun told reporters that after the car showed the failure, the body trembled and trembled very hard. "The car can still drive, I will drive the car all the time and go to repair the car."

"This is my car. The engine was removed like this." Mr. Sun introduced that the engine was because the water temperature was too high, and it was detected that it was a multi -cylinder. In the maintenance workshop, the reporter saw that Mr. Sun's GAC GS7's engine was completely disassembled, and each component was placed on the operating table.

"He (4S shop) said that he tried to repair it as much as possible, and I said how much money can be repaired? He said 1,000 yuan, (I said) 1,000 yuan, not much, repair it. It ’s so disassembled." Mr. Sun said that his car was bought in 2018. He usually drove was okay. There was no big problem. There was a small problem, but he did not expect this time.

It is more serious than expected, but the plan given by the 4S shop is to replace the engine cylinder pad, regardless of other. However, Mr. Sun believes that the engine is demolished like this, and it must be changed.

So how does the failure of this car cause? The reporter came to the after -sales sales of the 4S shop. Mr. Sun's GS7 engine, suspension, etc. have been removed from the car. What kind of explanation will the 4S shop staff give? Can the owner's request for changing the engine 4S shop can be satisfied?

4S shop: free replacement related accessories to delay and send maintenance

Manager Sun after the 4S shop told reporters that the engine was disassembled by the cylinder lip cracks caused by the omissions of the frost. The maintenance opinions given now are the split point and the damaged cylinder head cracks. They are all warranty and are all replaced for free, including artificial (repair costs) are free, which are all manufacturers' money in this regard.

As for the demand of the owner, Mr. Sun replaced the engine, Manager Sun said he could not satisfy it. Manager Sun said that because the vehicle itself is the warranty of three years (or) 100,000 kilometers, it has already issued the warranty. The manufacturer is out of the care policy and produced such a maintenance plan, so it is just that it is broken.

So, do you have such a problem like Mr. Sun's omissions such as Mr. Sun?

Manager Sun after sale: "Yes, there are fewer GS7, our store is the first; in the case of GS8, there are three or four in our store anyway." Mr. Sun, the owner, said: "I did not expect the car in 2017 and 2018 to appear in 2017 and 2018. This situation is a common phenomenon. "

Manager Sun said: "If the engine is really damaged, it can be replaced, but now it is not damaged at all, that is, it is still the same. In order to maintain the image, the owner can be sent to the car owner for one year, including sending two to three maintenance. "In the end, Manager Sun agreed to apply to the manufacturer during the traffic subsidy.

Mr. Sun, the owner, also said that he was satisfied with this result. In the end, after the coordination of reporters, the two parties reached an agreement on compensation.