The man made an abnormal noise before buying a new car, and the fault light was on after the 4S shop was maintained.

Recently, Mr. Zheng, a citizen, purchased a Shengda off -road vehicle in Beijing Hyundai Yulin Zhicheng special dealers (Yulin Zhicheng Automobile Sales Service Co., Ltd.). I did not expect that when I bought it, I found that the vehicle had abnormal noise. After the 4S shop was repaired, the vehicle fault light was on, which made Mr. Zheng depressed.

On July 13, Mr. Zheng spent 210,000 yuan in Beijing Hyundai Shengda from the special dealer of Zhilin Zhicheng, Beijing. After the staff, the other party said that the car did not have much problem, and simply maintained it.

Later, Beijing Hyundai Yulin Zhicheng special dealers replaced the vehicle and replaced the small bearings and bearings. What Mr. Zheng did not expect was that the vehicle's fault light was on after maintenance, and the steering wheel of the vehicle lost help. "I bought a new car, and abnormal noise appeared in about 200 kilometers of mileage. After maintenance, the fault light was on, and the steering wheel lost help. Do I dare to drive such a car?"

On August 1st, a reporter from Huashang Daily came to Beijing Hyundai Yulin Zhicheng special distribution store. Manager Liu said that Mr. Zheng's mood was fully understood, but according to the provisions of the three packages, it did not meet the conditions for changing or refunding.

"Regarding the problem of vehicle fault lights reflected by Mr. Zheng, we dragged the vehicle back to the store, and the fault light did not appear, so the cause of the fault code was not detected. We can only repair the vehicle. Limit a solution to satisfy customers. "Manager Liu said that at present they have basically found out where the vehicle failure is located, but because the customer does not allow the car to repair the car, they will be deadlocked. They will also negotiate with the customers. Communication solution.

Mr. Zheng did not recognize the plan given by the store. He believes: "My new car has been repaired, and the store can not guarantee whether the maintenance can solve the problem. Therefore, I do not agree with the repair of the car. This problem will be reflected through other channels. "

At present, the Yulin Market Supervision and Administration Bureau has been involved in the investigation. China Business Daily reporter Yang Huyuan

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