Small details, big civilization | server maintenance etiquette articles

In the era of network information, the stability of the server affects the final experience of the customer's product. What kind of civilized etiquette should be paid to the server maintenance? Today, Civilization Jun invited you to learn together.

You know, the computer room has strengthened the inspection again;

Don't forget, the rules and regulations are in place.

Server maintenance enterprises should strengthen the inspection of the storage server machine room, arrange special personnel to be responsible, various rules and regulations should be implemented in place, record detailed records, improve management level, and eliminate hidden safety hazards.

You know, the power supply wire is properly stored;

Don't forget that dustproof and waterproof avoid short circuit.

The computer room line is dense, and proper storage management is required to ensure electricity safety. Keep the power of the power wire clean, stay away from the water and dust prevention as the water, and do not touch the electrical appliances at will to avoid short circuit and electric shock.

You know, coordinate and do a good job of maintenance plan;

Don't forget, pay attention to training skills.

The maintenance plan for overall plans to avoid affecting the use of customers, ensuring the smooth and orderly maintenance process, improve work efficiency during maintenance, and complete quality and quantity. Regularly organize training activities to improve the business skills and emergency treatment capabilities of maintaining personnel.

You know, product upgrade precise debugging;

Don't forget, patient questions patiently.

After the server is upgraded, the maintenance personnel should be debugged to ensure that the server is running accurately and stable performance. Customers have questions about some characteristics and functions of server upgrades. The service staff should be patient and answer doubts.

You know, to be polite to communicate with problems;

Don't forget, actively face proper treatment.

If there is a problem with the server, it should be treated seriously after the impact on the customer, and the civilization and politeness when communicating with the customer, and actively take appropriate measures to deal with it.

There is no even a thousand miles without accumulation; Although the details of civilization are small, they are "small things in the sky". Only by doing little things can we make civilization become a wind in the whole society, and civilization can truly become a kind of infectious, cohesion, and driving force, and then sublimate into a city The business card, the image of a country, and the spirit of a nation.

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