The 8888 seat number needs to sign a new 10,000 low consumption agreement per month?Telecom reply

On June 23, Mr. Xie of Guangzhou went to China Telecom Guangzhou Tonghe Business Hall to handle the number of two tail numbers with 8888. In order to apply for him.

Mr. Xie was puzzled by this. He said that the previous two seat numbers were only 35 yuan per month, but the minimum monthly consumption after transfer was as high as 10,000 yuan, which was forced consumption. In this regard, China Telecom customer service staff replied that the landline number should be re -signed the agreement in accordance with the tariff standard before the transfer. As for the two tail numbers of 8888, how much tariffs need to be charged. A response. At present, the two sides are still in negotiation.

China Telecom Guangzhou Tonghe Business Office replied to Mr. Xie Xie's complaint content provided

Consumer complaint:

According to Mr. Xie, not long ago, because he fancy the telecommunications seat number of 8888, he wanted to apply for transfer. On June 23, after the friend's consent, they went to China Telecom Guangzhou Tonghe Business Hall to handle it, but the staff told him that he needed to agree to pay a low -disappearance fee of 10,000 yuan a month to transfer to him. Mr. Xie expressed that he could not understand this request, and complained to China Telecom in this situation. The staff of the business hall transferred his complaint to 10,000 customer service places for processing.

Mr. Xie said that since then, the online customer service staff of Telecom 10000 told him that because he wanted to handle the transfer number of the transferred telephone number, the telecommunications company will use the "pre -stored 10,000 yuan pre -stored 10,000 yuan, and the monthly low 1 monthly 1 monthly 1 1 monthly 1 monthly 1 1 monthly 1 1 monthly 1 1 monthly 1 monthly 1 1 per month. The standard of 10,000 yuan to sign the agreement. Mr. Xie was dissatisfied with this reply from the customer service staff.

Corporate reply:

On June 29, the reporter contacted China Telecom on this matter. Customer service staff told Peng Mei News that the landline number should re -sign the agreement in accordance with the tariff standard before the transfer. Tariffs are not allowed to be stipulated by the business hall. It needs to be verified in the background before making accurate answers.

Customer service staff said that the Ministry of Industry and Information Technology issued the "Measures for the Management of Code Number Resource Resources" on September 23, 2014. The third of them stipulates that "code number resources belong to the state owned by the state.The charging method is formulated separately. "Article 18 stipulates that after the applicant of the code number is allowed to use the code number resource, the telecommunications authority can allocate the code number by fingering, random selection and auction.The Ministry of Industry and Information Technology will formulate separately. After the telecommunications business operator obtains the code number use right, it shall not charge the number selection fee or occupying fee to the user. "At present, the two parties are still in negotiation.

Source: Surging News

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