Don't order such text messages!

Recently some netizens said

Receive a service notification SMS

Hundreds of thousands of points are not exchanged

I feel "I missed a lot of money"

If you also receive similar text messages

Be careful

... ...

recently

Many consumers

Tianjin Consumer Association reflected

I received the "Expired Reminder of Points" SMS

But I found a problem when I opened the exchange website

"Redemption mall" products have quality problems

The price is also higher than the regular shopping website

"Points Expired Reminder" SMS content screenshot

Consumers via SMS link

Enter "Exchange Mall"

And exchange the product with "points+cash"

After receiving the product

But found quality problems

And unable to contact the operator

After -sales service

Consumers also discovered

In the link in the "points+cash" method

Exchange commodity price

Higher than a regular shopping website

3 operators feedback

This SMS and "Exchange Mall"

It has nothing to do with it

Tianjin Consumer Association Investigation Discovery

"Points Expired Reminder" Link in the SMS

Not the official link of the operator

It is also impossible to find "exchange mall" and operators

Effective contact information

"Redemption Mall" web page screenshot

Tianjin Consumers Association convened

China Mobile, China Unicom,

China Telecom Tianjin Branch conducted a discussion

All 3 operators feedback

The SMS and "Redemption Mall" have nothing to do with it

Important reminder

· Don’t trust the unknown points to exchange text messages, don’t click strange links;

The 3 operators all provide mobile phones, computer -side, and customer service hotlines: query points and redeem gifts. Consumers must operate through regular channels;

· For text messages that cannot be judged by the authenticity, you can call the operator's customer service hotline for consultation.

Comprehensive/ China Consumer News, Xinhua News Agency

Edit/Yuanyuan

© Jiangsu News

remind!

- END -