The Sixth World Intelligent Conference: a new mode of smart pension for the "Tianjin Plan"

"Last year I returned to my hometown to visit relatives. Because I didn't have a long time, I didn't tell my daughter in college. I did not expect to get a daughter's inquiry phone after turning to heaven." Said Wang Yuying, a 70 -year -old elderly who lived in Ji Jinghua, Zhongxin Tianjin Ecological City, said, "Last year Ecological City has installed a series of smart devices on the 'silver -haired' intelligent service platform, which makes me and my daughter particularly at ease. "

From June 24th to 25th, the 6th World Intelligent Conference is about to be held. On the eve of the fifth World Intelligent Conference, Tianjin United University of Science and Technology was launched on the Tianjin "Silver Hair" intelligent service platform. It is committed to serving the elderly groups with artificial intelligence to create a smart pension "Tianjin Model" that blended with technology and temperature. After a year, the platform has continued to iterate technology and innovative applications. At present, the platform has covered a total of 26,000 households in Tianjin. It has been caring for more than 130,000 times. rise.

Use intelligent service to provide a safe bottom for the elderly

Tianjin's "Silver Hair" intelligent service platform coordinates social service resources, uses cutting -edge technologies such as artificial intelligence, the Internet of Things, and big data to focus on the high -frequency matters and service scenarios of elderly groups, and adopts the "1+3+4" service mode , That is, one city -level service platform, 3 data of water, electricity, gas, equipped with infrared detectors, SOS one -click alarm equipment, smart blood pressure meter, and intelligent bracelets: real -time water and electricity by calculating user families The use of gas, use the intelligent voice system to follow up for semantic analysis and other scientific and technological means to pay attention to the health of the elderly.

"Wang Yuying's daughter can quickly contact her mother because of the installation of infrared detectors." Zhang Mingming, the product director of HKUST Xunfei Smart Business Department, introduced that when the monitoring could not enter and exit the bedroom within a period of time, the elderly would contact the elderly in the background of the platform. Guardian. If you can't contact the guardian many times, you will get in touch with the community grid staff, and come to confirm whether the elderly are all good.

Providing safety monitoring pocket guarantee for elderly groups is an important point for platform construction. Through the use of artificial intelligence technology to improve the community service management system, rely on intelligent external call centers, combine intelligent perception equipment and hydropower data analysis models, realize the rapid discovery of the safety incident of elderly groups, and quickly alarm; From the original staff to visit, they turned to the all -weather companion security guards of active care, intelligent early warning, and emergency assistance.

In May 2021, Uncle Liu, who lives in the Tianjin Ecological City Jijing Community, accidentally fell on the way upstairs. Obstacles and explain the situation with the platform personnel. At the same time, the platform also informed the family members for the first time to eliminate the concerns of the family members.

Use smart terminals to provide "emotional care" for the elderly

"Hello, how much is the cucumber today?" "What about the weather today?"

Every morning, Wang Yuying will communicate with the robot "egg". Wang Yuying said: "'Egg Egg" will remind me to go to the community model team to rehearse every day, and I can chat with me. I will tell me the weather and the price of vegetables. My daughter calls' eggs', and I can harmonize through the eggs. Daughter video call. "

Pension life requires not only material guarantees, but also emotional care and spiritual comfort.

The "Silver Hair" intelligent service platform can set the family's voice to interact with the voice of the family through the voice interaction mode of the end device of smart companionship. In the era of the epidemic, so that the elderly can always feel the family's side; for specific chronic diseases, science can be given science. Guidance, which is convenient for the elderly to make a more reasonable and healthy life; in the Sino -Singapore Tianjin Ecological City, in order to facilitate the elderly to obtain instant information, smart companionship terminal equipment also provides audio reading newspapers, news events, music and opera, etc. Human interest, setting up different daily operations of the elderly, such as playing different music or commentary; expanding the connection with loved ones, supporting the convenience of family video calls, and receiving and receiving affectionate photos.

Voice technology to help the elderly embrace the digital era

To help the elderly cross the digital gap and better embrace digital services. Tianjin's "Silver Hair" intelligent service platform has continuously optimized voice interaction, and used intelligent voice technology to create a unified import of grass -roots services for the elderly with intelligent voice technology, effectively solving the urgency and difficult things that the elderly encountered in their lives.

In the early days of the platform construction, the "digital gap" faced by the elderly, that is, the difficulties and problems encountered by the elderly in daily life such as travel, medical treatment, and consumption. Combined with the needs of home care for the elderly community, integrate artificial intelligence technology, integrate various information resources, create intelligent service platforms, build a "AI voice service hotline", establish smart seats and artificial seats specifically for the elderly, and open various types through the platform to open various types Life service resources allows the elderly to call the hotline to say that they can obtain the relevant types of services they need, and use artificial intelligence to enhance the sense of gain, happiness and security of the elderly with artificial intelligence.

Since the launch of Tianjin's "Silver Hair" intelligent service platform, it has greatly improved the status quo of Tianjin's social home care service, effectively solving the "digital gap" problem faced by the elderly, and allowing the elderly to better share the development of informatization development.Achievements.In the future, HKUST Xunfei will take Tianjin as a model to prepare for deployment in other parts of the country including Guangzhou, Guangdong, Xi'an, Shaanxi, and Hefei, Anhui to benefit more people in technology.Source: Science and Technology Daily Review: Wang Shaoyun

Editor: Wang An material sorting: Wang An, Xu Xiaowei

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