Haitao returned 7 days to get the first cross -border e -commerce retail import return center warehouse mode of Sichuan

Cover reporter Zou A Jiangtu provided by Chengdu Qingbaijiang District

On September 27, Chengdu International Railway Port Comprehensive Free Trade Zone Cross -border E -commerce Return Center Warehouse, Jingxi Shangpin (Chengdu) Technology Co., Ltd. staff sorted, organized, and after quality inspection After inspection and completion of Qingbaijiang Customs, this marks the successful test of the first cross -border e -commerce retail import return center warehouse model in Sichuan Province and formally put it in.

What are the problems of the new model's landing? What convenience to bring consumers and companies?

"Haitao" returns from 30 days to 7 days

"The return processing of cross -border e -commerce imported goods has always been a problem that plagues consumers and enterprises." The relevant person in charge of the management committee of the Chengdu International Railway Port Economic and Technological Development Zone introduced that in recent years The development of development is increasing, and its supporting service demand is also growing. If consumers are not satisfied with Haitao goods, choosing returns and exchanges will face tedious processes and expensive freight, and it will take about 30 days to complete. Consumers often "dilemma".

"For enterprises, it is necessary to lease the return warehouse outside the bonded area to invest in special manpower." Zhou Xiong, general manager of Jingxi Shangpin (Chengdu) Technology Co., Ltd., told reporters that in order to complete the return of cross -border commodities, the company must be in the customs. Special warehouses are set up outside the special regulatory area to complete the application and sorting of returns, which not only increases the operating costs of the enterprise, but also extend the return cycle. "The entire process has increased the possibility of loss, and it also increases the probability of enterprises to bear the loss of return." Zhou Xiong said.

The return center warehouse model solves the difficulty of the backlog of cross -border e -commerce returns and cannot be disposed of in time. Zhou Xiong believes that this model has brought great convenience to the enterprise, reducing the cost of setting up returns and goods transportation, loading, unloading, sorting, inspection, etc. outside the region, and also improved customer return efficiency, reducing the backlog of return goods, optimization optimization, optimization Customer experience.

What is cross -border e -commerce retail import return center warehouse model? This model means that under the retail import model of cross -border e -commerce, the returning center warehouse enterprise can receive and sort the consumer's return products in the special storage location of cross -border e -commerce returns in the special supervision area of ​​the customs. The goods required by the return supervision shall be returned to the customs in accordance with the current regulations.

"After the new model landed, the" Haitao 'return time was reduced from 30 days to 7 days, and the procedures can be completed in 3 days as soon as possible. For consumers, the tax will be returned on the way. The cumulative amount of the transaction will also be automatically recovered. "The relevant person in charge of the management committee of the Chengdu International Railway Port Economic and Technological Development Zone said.

Consumers realize "rest assured, retreat at will"

"Compared with the traditional model, the return center warehouse model has improved the return efficiency of the return. Haitao consumers can achieve the" rest assured to buy and retreat at will. "Liu Ruixuan, the head of the Second Section of Qingbaijiang Customs of Chengdu Customs, said that cross -border e -commerce The retail import return center warehouse model is a reform and innovation measure of customs. "In order to succeed in the first test, we set up a business class to conduct a lecture on multiple cross -border e -commerce retail import goods return policies to help enterprises understand the policy advantages and enjoy bonus. The setting of the Retail Center of the E -commerce Retail Imported Commodity, sorting out the full business return process and supervision points of the "one -stop 'cross -border e -commerce retail import product."

"The successful landing model of cross -border e -commerce returns will effectively reduce the operating costs of cross -border e -commerce enterprises in the region and further enhance the consumer shopping experience, so as to realize that cross -border e -commerce retail import products '' buying Get and retreat '. "The relevant person in charge of the management committee of the Chengdu International Railway Port Economic and Technological Development Zone said that the cross -border e -commerce business volume of the Chengdu International Railway Port Comprehensive Free Trade Zone has continued to develop rapidly. Waiting for industry leading companies.

From January to August of this year, the import of cross -border e -commerce bonded stock preparation models in the Chengdu International Railway Port Comprehensive Bonded Zone increased by 41.9%year -on -year, accounting for nearly half of the province's total business. The landing model of cross -border e -commerce retail import return center warehouse has further improved the business function and service carrier of cross -border e -commerce in the Chengdu International Railway Port Comprehensive Free Trade Zone, which will inject strong driving force for the development of the cross -border e -commerce industry in Chengdu.

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