Taiyuan: From now until October 10th, users can handle heating report suspension issues

On September 13, a reporter from Shanxi Evening News learned from Taiyuan thermal force group that users can handle the heating report suspension from now to October 10.

According to the relevant provisions of the "Taiyuan City Urban Heating Management Regulations" and the "Administrative Measures for the Urban Heating Tolls of Taiyuan City" and the provisions of the supply and use of thermal contract, Taiyuan thermal Group makes the following warm reminder on users in handling heating reports:

1. Settlement time: Users need to submit an application for stopping heat consumption from now until October 10.

2. Apply for the suspension process and place: (divided into two cases) (1) If the Taiyuan Heat Group is managed by the household, the user goes to the thermal station to fill in the suspension application form; (2) If the heating fee is paid, the user goes to the property company or user unit to fill in the stoppage application form.

3. Report the required information: The original ID card and a copy of the ID card. If I cannot be present, the trustee can bring a copy of the authorized attorney and the copy of the user ID card and the original of the trustee's ID card and a copy of the ID card.

4. Settlement method: Adopt offline methods, handling time: working days from 8:30 am to 12 am, 14:00 to 17:30, customer service phone: 4158850.

5. Standards for suspension of fees: 30%of the basic hot fees for the suspension building;

6. Which users can go through the suspension procedures: The existing users of the installation of the household control device can apply for heating and suspension procedures within the specified time range.

7. The user has the following situations that cannot be reported: (1) If the control device is not installed and cannot be effectively disconnected with the system; The construction of the building must be conducted by the network. The first heating season cannot stop the heat, and the heating fee is required for the full amount. (4) The user has a historical arrears.

8. Users need to pay attention to: (1) The validity period of the heating report is a heating season. The next year's application is required to handle the suspension procedures. Those who are not handled are considered as normal heat, and the full heating fee is charged. (2) During the stoppage, users should take indoor insulation and cold prevention measures to avoid freezing and damage to indoor pipelines and facilities and equipment. (3) The company will post a seal to users who meet the heating conditions. Users shall not open their own seal or damage violence. If there is such a situation, users need to bear corresponding responsibilities. (4) When the user needs to restore heating, it is necessary to fill in the "Re -Puppet Application Form" in accordance with the application stoppage process and information, and clean up the obstacles around the heating facilities by themselves, pay the heat fee according to the entire heating season amount, and review the rear rear to pass the rear. Can be re -confession. (5) Anyone who discovered that the discovery user has not restored the heating after handling the stoppage procedures, and will be included in the list of users of the Taiyuan Heat Group's dishonesty groups to cancel its qualification for the application for stopping heat in the next five years.

If the majority of users have any heating problems, they can call Taiyuan thermal Group customer service in time.

Writing: Shanxi Evening News all -media reporter Xu Mai Li

Editor: Shanxi Evening News all -media editor Cao Rui

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