Yu Ying, the partner of KPMG: The government's digital transformation must be driven by data, and a comprehensive collaborative transformation mechanism should be established.

Yu Ying, the supervisor partner of the Chinese government and the public business industry

Economic Observation Network reporter Li Xiaodan on September 2nd, KPMG released the report "Digital Wisdom to Create the Future -Complex KPMWA Comprehensive Assisting the Government Digital Transformation Tour" report. The report believes that the digital government is not only a change in the organization, process, and service methods brought by digital technology into the government system, but also the profound changes in the relationship between the government and the public, the market and other diversified subjects caused by the new governance concept, as well as from the from The construction of digital society and the development of digital economy.

Compared with the traditional government management model, the digital government management model has great advantages and significance. The construction of digital government is the basic and advanced project of comprehensive digital development. It plays a key role in promoting the development of the digital economy, promoting the construction of digital society, and improving the digital ecosystem.

How to establish the standardization of the digital government, how to achieve effective collaboration between departments in data collaboration and government operations, and how to understand the top scheme of government informationization? In response to these issues, the Economic Observation Network interviewed Yu Ying, the leader of the Chinese government and the public institutional industry.

Where is the standardization of digital government affairs?

Economic Observation Network: From the global perspective, what problems will be encountered in the digital transformation of government governments? What are the most prominent problems encountered by Chinese government digital transformation?

Yu Ying: Difficulties in interconnection, difficult data sharing, and difficulty in business collaboration. The overall level of development of China's electronic government affairs has always been at the midstream position of the global e -government development index, and there is a large gap with the national comprehensive strength, public expectations, and government development requirements.

At present, the most prominent problem is that due to the lack of standardized models that can be referenced by digital government affairs, most local governments have chaotic strategic planning levels, unclear goals, and lack of organizations that match digital transformation. It is difficult to implement; although the latest digital government affairs construction planning or guidance has proposed the concept of "one cloud, one network and one platform" in the province, the cross -provincial coordinated development mechanism needs to be improved, and the enterprise has not participated in in -depth participation.

Economic Observation Network: How to promote the standardization of digital government affairs?

Yu Ying: This requires a breakthrough in two aspects. First of all, the key to the digital government lies in "numbers". To give full play to the role of "data", the corresponding system and environmental support are needed. In addition to improving the data -related system and environment, the reform of government governance is the key to the development of the digital government.

Secondly, digital government construction: First, we must improve the institutional mechanism, improve the supporting infrastructure, and clarify the digital government construction model; the second is to clarify the border between government and enterprise cooperation and ensure that the data can be effectively held accountable when the data generates security risks; the third is to improve the government Data sharing open capacity, clarifying technical and management specifications of government data sharing, and building a comprehensive data resource system.

Economic Observation Network: What are the adjustments of government departments to make adjustments?

Yu Ying: The digital transformation of the Chinese government has experienced three development stages: e -government, "Internet+government service" and the digital government. The current digital government phase emphasizes the construction of digital thinking, guided by benefiting the people's services, exploring data value, and effectively exerting digital productivity. However, the government's digital construction still has collaboration between government departments but unqualified in government affairs. It is difficult to connect with government affairs and social information. Data exchange, circulation, and poor sharing are issues.

In the future, the construction of the "Digital Smart Government" needs to highlight data as a driver and data as the core to widely identify and start data value. Essence

In terms of data collaboration, we should focus on building a comprehensive coordinated government digital transformation mechanism. The "special class" that organizes the establishment of the "first leader" is the digital government to promote the organization to achieve cross -regional, across departments and cross -platform government affairs associations and data sharing, reshape government operation models and mechanisms, accelerate the construction of integrated government service digital platform construction , Promote the innovation of administrative management and service system. It should also pay attention to the integration of resource and build an overall service government. The digital government has established a future -oriented government that is a future -oriented, and the overall government of all users is established to achieve the intellectual service of government service, social governance with frequent governance, and high -efficiency coordination of government operations, and let the government operate in high efficiency. Enterprises, the masses and government personnel enter only one entrance, experience the convenient, personalized and easy -to -use digital intelligent services, and feel the government's "thickness" and "temperature".

In terms of government operations, we should focus on strengthening the government's awareness of digital governance. On the one hand, we will fully study digital applications and innovation scenarios, and guide the construction of government service scenarios to explore the use of digital technology in scene services to improve public services and social governance efficiency. On the other hand, in the process of policy formulation and implementation, promote digitalization of the "major policy preparation and post -event evaluation" system, timely grasp data, actively track the process, scientific evaluation and correction.

Economic Observation Network: What are the main ways to build a government digital platform? What issues need attention?

Yu Ying: The future trend of the construction of the digital government must be advanced to the external network. It is necessary to ensure the security of information during data migration and integration. Platform support. Implement the security guarantee system, improve the relevant laws and regulations of data security, carry out desensitization and desensites of shared data, conduct effective supervision and security review of the data use of relevant enterprises and institutions, and encrypt the data through emerging information technology. In the future, the Internet+public services should be promoted in a digital way to accurately connect the needs of service objects. For small and medium -sized enterprises, promoting the construction of the digital government can help directly connect with the information of the enterprise policy to various enterprises, allow the policy to find enterprises, the policy accurately matches the enterprise, reduce the cost of business approval, encourage innovation and entrepreneurship, help help Push the development of the digital economy.

How to understand the top scheme of digital government informatization

Economic Observation Network: Take the digitalization of the business environment as an example. What are the focus and difficulties of platform construction?

Yu Ying: With the development of digitalization, the concept of "platformization" has become a typical trend of government development and transformation. By building government platform -based capabilities components, supporting the change of front -end business organization, reshaping the management system and operating model, and enhanced resources to improve resources The efficiency of intensive use. On the one hand, the government's digital platform transformation needs to integrate government service capabilities and service resources to enhance the government's government service capabilities for the public; on the other hand, through digital platform construction, further enhance the government's internal coordinated management capabilities and government processing capabilities.

The planning and construction of a government digital platform should fully sort out government management functions, clarify the functions and functions that the platform should have, and build a government digital platform through platform -based integration management methods to gradually form platform -based collaboration, online services, data New digital service -oriented governments with decision -making and intelligent supervision; on this basis, give full play to government governance capabilities covering economic regulation, market supervision, social governance, public services and ecological collaboration.

In terms of digital platform applications, global overall considerations should be made based on the goal of systematicization, timeliness, and internationalization. Based on the integration of the business environment integrated platform, various government management content and models are integrated to give full play to the construction camp of diversified subjects and social resources. The role of the business environment realizes the integration of the government and the market, and forms an integrated, comprehensive, and real -time digital platform management system.

Economic Observation Network: How to understand the top plan of digital government informatization?

Yu Ying: The core of the digital government construction in the new era is the top -level design and implementation of the system, because only through the continuous optimization of the system can we fundamentally reduce the difficulty of coordination between government departments. On this basis, we can better promote the collaboration and collaboration between the government's internal levels, regions, departments, and government and society, and open up the barriers between hierarchical, regional systems, departments, and businesses.

Economic Observation Network: What are the problems of the top -level scheme design of digital government informatization?

Yu Ying: The design of the top -level scheme is a roadmap between theoretical and practice. The connection bridge of the overall planning and embodiments to ensure that it can be "constructed" in the practice process. The top -level design of the digital government information focuses on the system's functions, processes, and relevant standard specifications. Three issues should be paid attention to:

First, to clarify the digital government information blueprint and implementation plan, so that the "digital government" will no longer see flowers in the fog. For government decision makers, you can master the vision, timetable, budget investment, etc.; For functional departments, you can clarify business development goals and guide them to optimize business processes for functional departments. Find the effort and participate in the information construction of digital government under the guidance and specifications of the government.

Second, the overall system scheme framework is developed from the overall situation. The top -level design should sort out the core needs and common needs in the digital government function system, with the principle of sharing and opening up, avoid information islands and repeated construction, and maximize the utilization of resource utilization. The information -based overall unit can conduct the approval of the project according to the top -level design, clarify the priority project content and restricted project content, and maximize the benefits.

Third, the guidance system is unified construction and the formulation of standard specifications to ensure the compatibility and scalability of the system, and achieve the effect of 1 + 1> 2. Decompire specific construction tasks, "small steps fast", realize the progress of progressive projects, and achieve the vision goals of the digital government in stages.

Economic Observation Network: Why choose the first report during the service meeting, how can the service trade be promoted by the service trade?

Yu Ying: The Service Trade Association is the world's first and the largest comprehensive exhibition in the field of service trade. The Service Trade Association is currently the only comprehensive service trade trade in the world covering the 12 major fields of service trade. exhibition. In this service and trade meeting, KPMV will interpret the theoretical framework, rich project implementation experience, and in -depth understanding of the international best practice, and summarize the development trend, the main issues faced by the construction of the Zhizhi government, and the possession of the development trend of the Zhizhi government. Strong targeted and operable response strategies.

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