Multiple measures to launch the "Anxin Yun" plan to ensure the freight of the driver

On September 1, the Internet+logistics platform cargo Lara officially launched the "peaceful transportation" driver's rights guarantee plan. From product functions to platform operations, multi -dimensional maintenance and improvement of drivers' rights, making drivers and masters more at ease.

The "peaceful transportation" driver's rights protection plan will first drag the fist management and the driver's rights and interests that are closely related to the rights and interests of the driver. Aiming at the user's arrears of the driver's payment, the cargo Lala has successively launched a series of product functions, including convenient urging, platform help, freight compensation, and user control. At the same time , Destroy the fairness of the platform to increase the blow.

"Combination Boxing" Bao Driver's freight padding is nearly 9 million yuan

Freight arrears have always been a problem for many truck drivers to pay attention to, which is related to the interests of the driver. According to data from the cargo Lala platform, more than 99%of orders will be paid within 48 hours after the driver completes the freight service, and a small number of users will pay after 48 hours. In order to allow drivers and masters to receive the freight in time, a sports car, cargo Lala has been exploring in terms of driver freight guarantee.

Since the beginning of this year, La Lara has successively launched the "urging payment" to make convenient urging functions in various cities. After completing the transportation and sending bills for one hour, if the user has not paid the freight, the driver master can use this function to urge the fee. Since its launch, this function has helped tens of thousands of drivers to complete the freight collection. After the second month of the "urging payment" function goes online, the daily average recovery energy can reach more than 10,000 orders!

"This function is very practical. I used to encounter users in arrears and call themselves. I was worried that it would disturb the user. After with this function, I can easily click to help us to urge the freight, worry -free and troubled." Master Zhang, a van driver, talked about the "reminder payment" function of the platform this year.

In addition to allowing drivers to make convenient urging fees through the "urging payment" function, the cargo Lala also launched the "platform gang urging" function in some cities. If the bill is sent 48 hours, the user has not settled the freight, and the driver forgets to click "Reminder", and the platform will also remind users to pay through various forms such as WeChat or phone. This function will be launched on the platform.

In response to the failure of the cost, the qualified drivers can also apply for freight compensation. From 2021 to August this year, the cargo Lala paid a total of more than 8.95 million for the platform drivers.

"In the past, there was a shipping cost of the order. After feedback from the platform, I subsidized me for more than 100 yuan, which made me very warm." Master Chen, a 6.8 -meter truck driver in Changsha, said that the platform's freight compensation made them running on the road. Don't panic.

In the next step, the cargo Lala will accelerate the continuous promotion of the "user control" function and establish the user platform credit system. If the user does not settle for more than 7 days, it will affect individuals' credit on the platform, and restrictions related to the order of ordering according to the severity of their arrears. At that time, the four major functions of convenient payment, platform gang, freight compensation, and user control will be fulfilled to ensure the freight of the driver.

Strictly hit the fake single plug -in for half a year, and the user of the fake orders exceeds 7,000.

Fake orders and plug -ins have been the tumors of the driver's masters.

Some users use false orders for advertising and scams, maliciously disrupting drivers to receive orders, which seriously affects the platform receiving environment and brings great trouble to the masters. Since the beginning of this year, the cargo Lala has increased fake punishment. In the first half of 2022, the number of banned users was 7,250 due to the order.

In addition to cracking down on fake orders, the cargo Lala is not soft in terms of governance. For a long time, the cargo Lala has always adopted a "zero tolerance" attitude, and the iron fist was severely beaten through legal means and technical means. In 2020, the cargo Lala successfully killed the Shenzhen Police to successfully kill the plug -in and sale gangs, and arrested the main criminal criminal of the province's arrest. In addition, from the technical level, Lala also continuously consolidated product barriers, checked a number of plug -ins, and identified drivers who used plug -in tools illegal. In the first half of 2022, the driver was warned of 8,304 bits because of the use of plug -ins, and 2,551 drivers who deducted the behavior of the behavior due to the use of plug -ins.

Cong Hailong, the person in charge of the driver experience department of the cargo Lala, said that the protection freight, crackdown on fake orders, and plug -in are only part of the "peaceful transportation" driver's rights protection plan. In the future, Lala will continue to increase human and capital investment, improve products, create freight freight, and create freight freight The industry's good ecology and safeguard the legitimate rights and interests of freight practitioners make the driver's rights protection plan more perfect and stronger.

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