Ingenious service
Author:Heze Daily Time:2022.08.31
Services are attentive
In 2017, Zhu Weidong worked hard to the present. He fingered the five natural villages in his jurisdiction. When he talked about where the cables were, where the fiber moved from the closer, he was even more treasured. In the past five years, he has served more than 2,000 users and has never received user complaints.
Zhu Weidong is a person who knows how to communicate with users attentively. Each time he goes to the user's home, he will make an appointment for users in advance, bring Qi equipment, and strive to prepare for the service work of the community and the village in the city, and strive to achieve refined service and standardization. Essence He always wrote down the various needs of the user, answered carefully, and delivered perfectly. In order to provide users with higher quality services, Zhu Weidong has carefully improved his ability. After get off work, his daily life is self -learning, studying various product, speaking and commission policies, insisting on gigabering, digging customer needs in sales, and providing solutions according to different scenarios.
His dedicated service has been affirmed and recognized by new and old users.
Service lies in patience
During the service, many difficult scenes are often encountered. He was not afraid of difficulties. He went to the user's home many times to understand the actual situation of the user with his own strong techniques, communicated and coordinated the solution with users, and picked these hard bones one by one with patience.
The service lies in carefulness
Carefully reflected in all aspects of Zhu Weidong. Zhu Weidong is diligent and pragmatic, is good at learning, and takes serious and responsible work. He has excellent personal performance, helps others, and often shares sales experience in daily team meetings. "Doing things carefully" is Zhu Weidong's consistent idea. He often said that he must carefully understand the actual situation of the user and put forward effective solutions to the needs in order to get customer understanding and trust. He also often helps users clean up the dust on the light cat and the line. When the fiber fiber pays attention to practicality and beauty, he will help take away garbage when leaving the user's home. Do things from the details and do people from details.
It is easy to do one thing, but to do it all the time and do things well, you need to work hard. In the past five years, Zhu Weidong rushed to the scene as soon as he had the needs of the family network, as long as the user had a family network needs. Like gentle water, he won the trust of users with mild and detailed services.
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