Stop selling and banning!Never be on the shelves

The small genius tablet computer involved in yellow was followed up.

The reporter was informed that on August 18, the Beijing Consumer Association, the Tianjin Consumer Association, the Hebei Consumer Rights Protection Committee and Guangdong Xiaoyi Science and Technology Co., Ltd. held a "rectification and communication meeting of small genius T1 children's tablet computers".

The rectification suggestions include remote downloads and other methods to upgrade the product software system involved in selling and stop selling the same model (small genius T1 children's tablet) tablet.

Representatives of Xiaoyi Caicai promised all the rectification suggestions on the spot, saying that the sales of the product had been suspended, and the confirmation of the illegal APP would never be put on the shelf immediately, and banned the bad applications downloaded.

Rectification requirements:

Discontinued products involved and bad content

At the rectification and communication meeting on August 18, Yang Xiaojun, Secretary -General of the Beijing Consumer Association, emphasized the problems of infringing consumer rights and their behaviors of the applying app to infringement of consumer rights and their behaviors.

In 2022, Wang Shou, the Secretary -General of the Beijing -Tianjin -Hebei Consumer Rights Resources Alliance and the Secretary -General of the Hebei Provincial Consumer Protection Commission, submitted to the Three -place Consumer Association to submit rectification suggestions to the small genius company, requiring it to consume the rectification report to the three places by August 28 Symposium.

Rectification suggestions require small genius companies to upgrade the product software system involved in remote downloads and other methods, and take root removal measures -to ensure that minors do not have the opportunity to use adult apps and users who have sold them. Use the adverse content app downloaded to the tablet computer.

At the same time, the small genius is required to stop the sales operation and suspend related publicity. Before completely eradicating the possibility of downloading to the tablet with the adverse content app, the unsold inventory of the same model tablet does not sell. "Tablets designed for children", "Selected high -quality content, safety inspections are required before each content" to avoid misleading consumers.

In this regard, the representative of the small genius company accepted the rectification suggestions of the Three Consumers Association.

The company stated that it had suspended the sales of the product and launched a full quantities of investigation and disposal of doubts. It would never be put on the shelves to confirm that the illegal APP was immediately removed and banned the bad applications downloaded. Emergency release of new system versions to optimize parent -end control and application control functions, and parent -side apps add "remote installation" function. At the same time, a variety of ways such as 24 hours and official small programs exclusive customer service are established to quickly accept the reports and suggestions of parents and users.

Little genius tablet computer involved in yellow and violent interview

The reporter previously reported that on July 18, the Beijing Consumer Association, the Tianjin Consumer Association, and the Hebei Consumer Rights Protection Committee (referred to as the Three Land Consumers Association) jointly talked about Guangdong Xiaoyi Tech Co., Ltd.

It is understood that there are about 445 sales outlets of Xiaoyi Tech Technology Co., Ltd., including 149 in Beijing, 75 in Tianjin, and 221 in Hebei Province. At the interview, the Secretary -General of the Three Consumers Association asked the small genius company on how to conduct security inspections such as the application store, and asked him to respond before July 28.

The small genius "rollover" is due to the media report. Some consumers say that in the small genius T1 children's tablet computers they use for their children (the official website showed 2998 yuan/units, and children aged 0-12 were learned and used). Can download games and comics containing pornographic, violence, crime. There are also many bloody violence in the game advertisements, and some games cannot be disabled through the control system of parent's mobile phone installation.

It is understood that the little genius said in the children's tablet publicity page that the product has paper eye protection screens, children's exclusive strict selection malls, and parents can remote control. But in fact, in the number of comics and game APPs available for downloading the T1 children's tablet computers, it is full of content containing pornography, violence, and ethical. Language, picture and even movement.

In response to this incident, on July 9, Xiaogei released the "Announcement on the Rectification of Third -Party Application Software in Small Genius Product Application Store" on the official website.

The "Announcement" pointed out that the company's application for feedback was immediately removed, and the application software containing bad content was never on the shelves. A comprehensive and strict investigation of the entire product containing app stores, and strengthen the multiple review mechanisms for third -party application software before the shelves. In addition, optimize the management and control function of third -party applications.

Reporter visit:

Offline sales outlets have been removed from the shelves tablet computer

Recently, the reporter visited a number of small genius offline sales outlets in Nanhai District, Foshan, Guangzhou.

At present, small genius tablets have been removed from these sales outlets, and only small genius watches are still selling normally.

In this regard, the small genius salesperson told Nandu reporters that the superior notice temporarily stop selling tablet products, but the salesperson did not inform when when they could continue to the shelves.

It is worth mentioning that during the visit, the reporter found that although it was the official offline sales outlets officially announced by the small genius, the small genius products on the counter were bundled with BBC products. LOGO. Although the offline sales point is not available on the shelves, the BBK education machine (tutor) is still selling normally. Some salespersons told reporters that the little genius is high step by step and the same family.

On August 18, the reporter inquired about the small genius online mall and found that the small genius T1 children's tablet has already been removed. And the corporate official website cannot search for this tablet. But on the e -commerce platform, there are still shops selling this product. According to previous reports, after the Beijing -Tianjin -Hebei Three Consumer Association jointly discussed the Guangdong Little Genius Technology Co., Ltd. on July 18, the reporter visited a number of small genius specialty stores in Wuhan and found that the small genius children's tablet computer had also been removed.

In the small genius counter on the second floor of Hongshan District Information Plaza, the BBK tall tutoring machine, small genius telephone watch and other products were displayed. The staff said: "The small genius tablet has been removed nationwide. "As for the reason, he did not answer positively, only to say," You know if you search on the Internet. "

The small genius sales point on the 6th floor of Intime Creative City is also sold without this children's tablet computer.

The clerk enthusiastically recommended the BBC tutoring machine in the store, and repeatedly emphasized: "This tutoring machine supports closing the entertainment function and is only used for learning." You can choose to unlock the entertainment function. "After unlocking the entertainment function, the family education machine is not very different from other tablet functions. You can swipe videos and play games, so it is not recommended to do this."

A little more news

- END -