Star Ma Tianyu Tucao Ctrip "Killing Cooked": Eating is too ugly!

I don't know if you have encountered a situation where you have been killed by big data by some platforms.

Recently, artist Ma Tianyu posted on the social platform to accuse the travel platform of the travel platform -Ctrip uses big data to "kill".

Picture source: Weibo screenshot

He posted a post saying:

Ctrip's data is a bit disgusting. Obviously more than 3,000 tickets, click in and become more than 6,000 and finally become more than 10,000. Eating is too ugly

Subsequently, in the comment area of ​​this blog post, "Spicy Chicken!".

Picture source: Fast Technology Technology

It seems that Ctrip is really angry with Ma Tianyu ...

However, under Ma Tianyu's account, this Weibo can no longer be found, and Ctrip officials have not responded to this matter.

Picture source: Weibo screenshot

In fact, it is believed that everyone has more or less affordable to "big data killing".

Similar to:

"Different mobile phone users order the same takeaway price differently", "Searching prices are different from payment prices", "The price of the same product two times before and after the price is different"

Similar to Ma Tianyu's situation, some users in the "Black Cat Complaint" stated that they had encountered a similar situation:

When buying a ticket from Hangzhou to France, he clicked in and found that the fare displayed at 12034 yuan before the payment was available, and the remaining 4 tickets were changed. The amount of ticket purchase became 14,374 yuan, and the price increased at 2344 yuan for no reason. After many days, he entered Ctrip to continue searching for the flight, but it showed the remaining 5 tickets, the price was 12030 yuan

Picture source: Fast Technology Technology

As a result, he asked Ctrip to give a reasonable explanation:

Why did the price repeatedly refresh the price of the ticket before buying, but the price increased sharply when paying? Intersection

In response to this situation, some lawyers introduced:

It is not targeted at new users, but based on the consumption habits of different users and the number of consumption times, and the differences in the rules are all "killing" situation.

Then the question is:

How should I protect their rights when encountering this situation?

In fact, it is very simple. Borrowing the words of a lawyer is:

You can collect evidence and go directly to the relevant parties, which is protected by law.

According to the "Recommended and Management of Internet Information Service Algorithms", which was officially implemented from March this year:

If the algorithm recommendation service provider sells goods or provides services to consumers, the right to protect consumer fair transactions shall not be used according to the characteristics of consumer preferences, trading habits, etc., and use algorithm to implement unreasonable differential treatment in transaction conditions such as transaction prices. Illegal acts

Picture source: Chaowen the world

Therefore, when you encounter the big data "killing" next time, you only need to master the evidence of the other party's data killing, such as screenshots and telephone recording.

Then you can report or report to the market supervision department or consumer protection association.

It can basically solve the problem ~

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