Smart tax "acceleration" business environment "temperature"

In the Taxation Smart Service Hall of the Taxation Bureau of Shangqiu City Demonstration Zone, 8 cloud desktops are arranged neatly, and there are eight models and 18 self -service terminals in the bright and clean 24 -hour self -service tax hall. The equipment brings an efficient and convenient new taxation experience to the taxpayer.

Everyone is a business environment and a business environment. In order to solve the pain points, difficulties, and blocking points of the enterprise, and enhancing the initiative of the service, the Shangqiu Taxation Bureau based on his own post, strengthen reform and innovation, and closely focuses on the theme of "the private taxation spring breeze and the taxpayer for the taxpayer". The Taxation Bureau of the Demonstration Zone pilot to build a "convenient tax smart service hall" project. Through standardized and unified tax service processes, the taxation environment is more transparent and fair; through online taxation and self -service payment, let data run more and taxpayers run less; through virtual classrooms and interactive exchanges To enjoy the red profit ... its establishment has truly realized the one -hall -type and one -stop service, and also continued to improve the sense of gain and satisfaction of the taxpayer payment, and optimized the city's business soft environment.

New experience of smart handling tax

It's really convenient to be full of technology

"As soon as you come here, it is like entering the world of science fiction films. The smart equipment in the mobile tax area, self -service terminal area and policy preaching area is dazzling. No need to row the long team anxiously, through the intelligent on the device, the intelligence on the device I can use these equipment easily and the system prompt sound. "Chen Hui, an accountant who came to go through the tax procedures, was happily told reporters.

The reporter saw that the self -service equipment in this smart tax office is complete, as well as touch screen interfaces, and it is full of sense of technology. These devices can meet the functions of taxpayers handling invoices, invoices, tax declarations, tax payment, tax payment certificate printing, invoice verification, and tax -related inquiries, and cooperate with smart tax management software to achieve Comparison of identity, extraction of information collection and management systems and pushing early warning information. Code login, intelligent identification, intelligent filling, intelligent appointment, palm experience ... The modern smart tax experience allows people to appreciate the changes and surprises brought by smart taxes.

"Your ticket number is calling, please bring the relevant information to the window No. 1." The pleasant voice sounded, and the window staff smiled, providing Chen Hui with a more convenient and fast taxation experience. "When the taxpayer comes to the tax office of the tax office, the window personnel can compare with the personnel information within the real -name internal name inside the management system through identifying the access control system of the district access control system. Related information, including declaration, tax payment, invoice receipt, tax credit, etc., and quickly judge the needs of taxpayers based on these characteristics, and provide more accurate services. "Staff said.

One window dual network is done at a time

The masses do not run away

In order to promote the transition of taxpayers' taxation model, the tax bureau of the demonstration area has explored the "one window, dual -network, one -time handling" taxation model, that is, set up the "dual -machine dual -screen dual -screen dual keyboard" in the window of the tax service hall. Taxpayers can log in to the Electronics Taxation Bureau through the Window to handle their business through the external network. Window staff can face face -to -face, handle the taxpayers, realize the internal and external network information interaction, and quickly handle various tax -related business, thereby breaking the window of the tax service hall only relying on the inner internal window The current situation of the third -phase system of the Gold Tax Taxation, cultivating and improving the taxpayer's self -employment tax capacity, and promoting the taxpayer from "running at most once" to "no need to run". "If we encounter difficulties and problems when applying for taxation, the staff of the tax bureau will conduct fast counseling and real -time follow -up, let us enjoy convenient taxes and fees, save time and effort. Like it! "Xue Yisheng, the head of Henan Guojian Medical Equipment Co., Ltd., said with emotion.

In the normalization of the epidemic, how can we provide tax services for taxpayers? In order to effectively shorten the promotion distance, solve the pain point of the transitional tax road and long time, the tax smart service hall explores and deepen the "5G+smart tax" application, and implement the new model of "interrogation to do" remote consultation and counseling. , Through remote video guidance.

Taxpayers can directly initiate video tax and fees and ask for help through the electronic tax bureau and the promise interactive platform. Ask the phenomenon of splitting "to provide a solid support for the taxpayer's payment" no need to run at a time "to enhance the taxpayer's taxpayer's taxation experience.

"During the epidemic, the rapid delivery of tax preferential policies has been given to us great help, and it has also strengthened our company's confidence in bigger and stronger." Said Yu Xinzhuo, the person in charge of Henan Zhongxian Instrument Co., Ltd.

Online and offline efforts to benefit the people's policy zero distance

For enterprises, how to accurately and efficiently enjoy national tax preferential policies is the most concerned issue. In order to further help enterprises to enjoy the dividend of tax policy, the tax bureau of the demonstration area establishes a more complete tax and fees preferential policy label system on the taxpayer classification industry, and actively identify the taxpayer who meets the conditions, and accurately push the preferential tax and fees policies to allow the enterprise You should know what you know and enjoy. "It is precisely because of the effective and accurate service of the Taxation Bureau that some professional tax -related problems we encountered can also be answered in a timely manner." Bai Hexin, the person in charge of Hans Technology Industrial Co., Ltd., erected the "big data" intelligent analysis of the tax department Thumbs.

It is understood that as of now, the Taxation Bureau of the Demonstration Zone has accurately pushed 10 preferential policies and measures through the provincial data platform to benefit 1877 taxpayers; through local SMS and WeChat platforms Tax reduction policy; 74 batches of tax policies and special work notifications to advance manufacturing and real estate transactions, benefiting 7865 taxpayers. In addition to online, the offline demonstration zone tax bureau also launched some powerful measures. The first is to combine the special operation of the "Spring Rain Runnoli", and to carry out the support of small and micro enterprises' tax preferential tax policies, holding special policies, seminars, and field visits, etc., to carry out "drip irrigation" promotion and counseling for small and micro enterprises. A total of 136 lectures such as live broadcasts and training of small and micro enterprises were organized, and 2234 were trained, which was well received by small and micro enterprises. The second is the method of publicity and counseling of innovative taxes and fees, and carry out online counseling of "Cloud Tax Live" to achieve normalization of policy propaganda and counseling. The District Taxation Bureau set up a live broadcast room and organized an online live broadcast, participating in more than 6,000 live broadcasts; the recording policy preached the short video period of short video, and the cumulative number of clicks was more than 4,000. The third is to produce the theme banner and ribbon of propaganda, issue the latest tax policy brochure to the masses in the Citizen Square, and answer the tax -related issues such as tax credit rating and personal income tax. The fourth is to print the "Spring Breeze Action" promotion page, "List of Tax Administrative Penalty" First Violations ", and other public tax" Spring Wind Action "content in 2021, the public tax" Spring Wind Action "will be provided in the tax service hall and contributed the taxpayer and payment. People read.

The Smart Service Hall of Taxation is an important part of the establishment of an "smart tax" ecosystem. It is an innovative attempt for the Internet+taxation. In the next work, the Shangqiu City Taxation Bureau will continue to work hard in innovation and efficiency, to copy and promote successful practices in the city, and study planning in intelligent taxation, convenience services, tax demands, etc., combined with taxes and fees, and big data. The convenience and intelligence of services bring a new taxation experience to taxpayers, promote the continuous optimization of the tax business environment, and make taxes and fees "acceleration" more "temperature".

Source: Shangqiu.com-Shangqiu Daily

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