Exclusive response of PICC Property & Casualty Insurance: Suspension cooperation with Hengxin Group Wuhan region, which stems from the fixed -damagers being beaten

Jimu Journalist Liu Yan

Intern Zhou Guojian

On the evening of July 11, the majority of owners of Wuhan received a text message from Renminbi Property Insurance. This SMS quickly exploded in the Wuhan insurance circle, the car circle and the owner circle.

SMS states that the PICC Property Insurance has suspended cooperation with Hengxin Group's Wuhan region and cannot provide demolition, fixed loss, and direct compensation services in the 4S stores under the jurisdiction of Hengxin Group. Approve.

Why suddenly suspend cooperation, what happened behind?

On July 12, Jimu Journalists learned exclusively from the PICC Property Insurance Wuhan Branch that the incident stemmed from a fighting incident, because the company's fixed -person person was injured by the reception of Hengxin Chixing 4S store.

Incident 4S shop

The people Baoding was beaten in Hengxin Store

"Dear customers! Our company has suspended cooperation with Hengxin Group's Wuhan region. Our company will not recognize ... "

On the evening of July 11, many people's insurance customers received such a text message. Why suddenly suspend cooperation, what happened behind?

SMS screenshots sent by PICC

Jimu Journalists learned from a salesperson of PICC Property and Casualty Insurance that many car owners asked her last night, and she saw the news at a loss. After coming to work today, I asked my colleagues to learn that a fixed -person person in PICC was beaten by Hengxin Chixing's employees.

At noon on the 12th, Jimu Journalists came to the claims center of the Wuhan Branch of Renmin Insurance and Insurance to verify the incident. The relevant person in charge of the center introduced that the company suspended cooperation with Hengxin Wuhan region, mainly due to the incident of being beaten by the fascination. Because the fixed -loss staff and the after -sales commissioner Hengxinxing's 4S shop accident reception staff did not reach an agreement on the decision -loss criteria of the accident vehicle. At 4 pm on July 4, the fixed loss staff came to the door again to communicate with the 4S shop after -sales manager. After seeing it, the receptionist stepped forward, first insulting the damaged person, and then punching the head of the damage. The fixed -loss staff kept calmly and restrained, without language background and returning.

A video of the incident showed by PICC's insurance reporters showed that in the 4S shop repair workshop, two men were communicating. A man stepped forward, and soon he picked punch to one of them, and the other immediately stopped.

The person in charge said that the man who was beaten was the company's fascination member. He was 32 years old. At that time, he was communicating with the 4S shop after -sales manager at the time. After the incident, the company rushed to the scene to learn about the situation, visited the condolences, and was actively handled through legal channels. After inspection by the hospital, the intracranial closure of the damaged person and the edema of the head. The company has also been communicating with Hengxin, hoping to get a satisfactory result. The company believes that the personal safety of the fascinating staff decided to suspend cooperation with Hengxin Group Wuhan regional without being guaranteed.

Owners can go to other similar brands 4S stores to fixed damage

Does the suspension of PICC and insurance have an impact on the owner of the Wuhan region of Hengxin?

A person in charge of a Hengxin 4S store in Hongshan District revealed that the personnel insurance and insurance insurance personnel have been withdrawn from the store. Someone's insurance salesperson also claims that he will not go to Hengxin Store to settle in the near future.

The reporter noticed that the text message sent to the owner to the owner of the PICC mentioned that "In order to ensure that you can get timely claims services, please report to our company and keep the scene immediately after the accident. Other similar brands 4S shops or cooperative repair factories for demolition and fixed damage. After the fixed damage is completed, you can choose the maintenance company according to your own wishes! "

The person in charge of the claims center of the Wuhan Branch of PICC PICC also said that the company has suspended cooperation with 31 companies with Hengxin Wuhan area, but does not affect the owner's maintenance loss. Cosmetics.

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